{"id":2504301,"url":"https://alion.io/job/miro-solutions-architect","title":"Solutions Architect","company":{"id":44565,"name":"Miro","domain":"miro.com","url":"https://alion.io/company/miro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":107000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1388},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Figma","optional":false},{"name":"Miro","optional":false}],"status":"live","first_seen_at":"2026-08-03T14:58:56Z","employer_posted_date":"2026-08-03","last_verified_at":"2026-10-14T15:01:45Z","board_verified":true,"closed_at":null,"days_open":72,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":72},"description":"About the Role\nThe Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s Miro Optimization Services & Training (MOST) program.\nMOST is Miro’s annual professional services subscription designed for enterprise customers who need ongoing, flexible access to expert guidance-not a one-time project.\nCustomers receive 240 hours per year of services to help them design, implement, and scale collaboration solutions in Miro across teams, functions, and geographies.\nIn this role, the Innovation Architect partners with customers to translate business strategy into scalable collaboration architectures inside Miro.\nThis includes diagnosing workflow and adoption challenges, designing governance and operating models, and shaping a structured, outcomes-driven solution roadmap that evolves as customer needs change.\nInnovation Architects operate as trusted advisors to both business and technical stakeholders.\nThey design end-to-end collaboration solutions by combining process design, workspace architecture, governance, and enablement to ensure customers achieve measurable value from Miro\nWhat you'll do\nLead discovery to understand customer goals, workflows, and pain points; translate findings into a structured MOST game plan aligned to their 240-hour allocation\n\nFacilitate vision, alignment, and prioritization sessions to help customers define outcomes, success criteria, and adoption milestones\n\nConduct collaboration, workflow, and workspace assessments; synthesize insights and provide clear recommendations for improvement\n\nDesign and implement governance frameworks (workspace structure, naming, access, lifecycle, templates) that reduce risk and support long-term scalability\n\nGuide customers through change-management initiatives, including communication plans, stakeholder alignment, and rollout sequencing\n\nCoach teams on Miro best practices, intelligent templates, AI workflows, and techniques to streamline planning, retrospectives, decision-making, and cross-functional work\n\nFacilitate workshops across Agile ceremonies, product development, innovation, research, design thinking, and strategy development\n\nBuild lightweight prototypes, templates, and reusable workflows that accelerate customer adoption and demonstrate the art of the possible\n\nPartner with IT/Admin stakeholders to establish standards, reduce tool sprawl, and drive consistency in workspace setup and governance\n\nRecommend process optimizations that increase operational efficiency, improve collaboration quality, and reduce context switching\n\nProvide ongoing advisory support throughout the MOST subscription, updating forecasts, adjusting plans, and ensuring hours are used strategically\n\nTrack progress against milestones and outcomes; flag risks early and help customers re-prioritize work as business needs evolve\n\nCollaborate with CSMs, Architects, and Engagement Managers to ensure consistent delivery and alignment across customer stakeholders\n\nContribute to internal playbooks, templates, and delivery assets that improve team leverage and delivery efficiency across Professional Services\n\nStay current on Miro innovations, AI features, and collaboration trends to continuously uplevel customer guidance\n\nWhat you'll need\n6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields\n\nExperience supporting enterprise-scale teams through workflow, process, or tool adoption initiatives\n\nProven ability to lead structured discovery, synthesize insights, and define actionable recommendations\n\nStrong record of enabling cross-functional teams (IT, Product, Design, Strategy, PMO, Engineering) to adopt new tools or improve collaboration maturity\n\nTechnical Skills:\nFamiliarity with collaboration governance frameworks, workspace architecture, and lifecycle management\n\nExperience with Human-Centered Design, Agile methodologies, Design Thinking, or innovation frameworks\n\nFluency in Miro (preferred) or similar platforms (Figma, Lucid, JIRA, Confluence)\n\nAbility to map workflows, diagnose adoption barriers, and design scalable collaboration systems\n\nSoft Skills:\nExcellent communication, facilitation, and stakeholder-management ability\n\nSkilled at simplifying complexity and driving clarity with senior and cross-functional audiences\n\nAdaptable, detail-oriented, and comfortable working in dynamic, ambiguous environments\n\nLanguage: Near-native proficiency in Japanese and business-level English proficiency sufficient for internal communication, including meetings and discussions\n\nWhat's in it for you\nWe want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.","description_format":"text","description_chars":5006,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Japanese","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Project & Work Management Software","Team Communication & Collaboration"],"lifecycle":[{"event":"open","at":"2026-10-14T07:10:38Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.597,"p_room":0.36,"age_days":72,"expected_fill_days":37,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-14T15:29:39Z"},"pay":null,"html_url":"https://alion.io/job/miro-solutions-architect","json_url":"https://alion.io/job/miro-solutions-architect.json","meta":{"generated_at":"2026-10-14T15:29:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19528,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44565},"rest":"https://alion.io/mcp/rest/get_company?id=44565"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmiro-solutions-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmiro-solutions-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmiro-solutions-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/miro-solutions-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmiro-solutions-architect"}]}