{"id":3942955,"url":"https://alion.io/job/misericordia-residential-supervisor","title":"Residential Supervisor","company":{"id":2827279,"name":"Misericordia","domain":"misericordia.com","url":"https://alion.io/company/misericordia-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T20:04:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T18:29:18Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Make a Difference Every Day\nWhat if your career could give you the opportunity to make a meaningful difference in someone's life every day?\nAt Misericordia, the Residential Supervisor is responsible for ensuring the delivery of high-quality, person-centered care to residents within an assigned residential area. This role works collaboratively with a multidisciplinary team-including administration, nursing, QIDPs, programming staff, environmental services, DSPs, and CNAs-to ensure continuity of care, regulatory compliance, and a safe, supportive living environment.\nThe Residential Supervisor oversees daily unit operations, staff performance, scheduling, and service delivery while modeling Misericordia's mission and values.\nWhy Join Misericordia?\nMeaningful work: Ensure residents receive high-quality, person-centered care within a supportive living environment.\nMake an impact: Model Misericordia's mission and values while overseeing daily unit operations and service delivery.\nSupportive team: Collaborate with a multidisciplinary team including administration, nursing, QIDPs, programming staff, environmental services, DSPs, and CNAs.\nCareer growth: Take advantage of professional training and opportunities to grow throughout the organization.\nEducation support: Take advantage of tuition reimbursement and professional development opportunities.\nAs a Residential Supervisor, You Will:\nEnsure the delivery of high-quality, person-centered care to residents within an assigned residential area\nWork collaboratively with a multidisciplinary team to ensure continuity of care and regulatory compliance\nOversee daily unit operations, staff performance, and scheduling\nManage staff with fairness, consistency, and impartiality while supporting a diverse and inclusive workplace\nProvide direct care to residents as needed\nConduct frequent rounds throughout the shift\nModel Misericordia's mission and values\nTraining and Professional Development\nMisericordia is committed to helping employees continue to learn and grow.\nYou will work with experienced professionals across Misericordia while gaining hands-on experience supporting people with developmental and intellectual disabilities.\nWhat We're Looking For\nHigh School Diploma required\nMinimum of one (1) year of full-time experience working with individuals with developmental disabilities\nDemonstrated professionalism, maturity, leadership, communication, and problem-solving skills\nAbility to manage staff with fairness, consistency, and impartiality while supporting a diverse and inclusive workplace\nAbility to work collaboratively with administrative staff and interdisciplinary teams\nAbility to provide direct care to residents\nAbility to remain on feet for extended periods and conduct frequent rounds throughout the shift\nAbility to lift up to 40 lbs. unassisted and more than 40 lbs. with assistance; ability to safely operate mechanical lifts\nAbility to manage high-stress situations effectively\nAbility to maintain a professional appearance and positive body language to support a welcoming environment\nReliable attendance and flexibility to work weekends and some holidays\nCertified Medication Passer or eligible for certification\nProficiency in required Misericordia software systems (e.g., AWARDS, ADP, Infinitec) and basic computer skills including typing, documentation, and data entry\nPay\nResidential Supervisor: $27.00 per hour\nShift Differentials\nAM Differential: Weekend +$6.00 per hour\nShift\nAM (7am - 3pm)\nPM (3pm - 11pm)\nBenefits\nHealth, vision, and dental insurance\nPaid time off\n401(k) with company matching\nRoth 401(k) with 2% match and tax-free withdrawals after retirement\nTuition reimbursement\nReferral bonus\nAttendance bonus\nMany opportunities for growth throughout the company\nVarious professional trainings offered\nReferrals to state-funded resources that provide childcare support\nAbout Misericordia\nMisericordia Heart of Mercy is a home to over 600 children and adults with mild to profound developmental disabilities. Misericordia offers a community of care that maximizes potential for persons with mild to profound developmental disabilities, many of whom are also physically challenged.\nMisericordia is an Equal Opportunity Employer (EOE) according to Title 44, Ill. 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