{"id":2363434,"url":"https://alion.io/job/missionaustralia-engagement-experience-manager","title":"Engagement Experience Manager","company":{"id":1906557,"name":"Mission Australia","domain":"missionaustralia.com.au","url":"https://alion.io/company/missionaustralia","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Legal","role_family":"Legal","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":105000,"max":null,"currency":"AUD","period":"year","gross":null,"usd_annual":73148},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-20T16:59:32Z","board_verified":false,"closed_at":"2026-10-20T16:59:32Z","days_open":32,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":32},"description":"Full-Time Permanent Role\nLocation: Sydney, NSW with Work from Home Options!\nSalary $105,000 + Super + NFP Salary Packaging Benefits\nMake a meaningful difference to the lives of Australians in need\nLife at Mission Australia\nWhen you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.\nFind out more about us and our purpose.\nYour opportunity\nEvery day at Mission Australia, thousands of employees work alongside people and communities facing some of life’s toughest challenges, helping to build hope, opportunity and belonging.\nAs our new Engagement Experience Manager, you will play a critical role in shaping how our people experience change, connection and communication across a national organisation committed to creating a fairer Australia.\nReporting to the General Manager, Culture, Change and Comms, you will design meaningful, human-centred engagement experiences that help employees understand, embrace and thrive through organisational change, ensuring our people feel informed, supported and connected to our purpose that drives everything we do.\nYour key responsibilities will be to:\nDesign and deliver enterprise-wide engagement and adoption strategies that help employees understand, embrace and sustain change.\nPartner with project teams and business leaders to identify employee impacts and develop targeted engagement approaches.\nCreate integrated communication, learning and engagement plans that drive awareness, understanding and behavioural change.\nDesign employee experiences that connect organisational priorities with the needs of organisational-wide teams.\nPrepare communications, presentations, leadership briefings and key messaging that support confident engagement, understanding and adoption.\nBuild strong relationships with leaders, project teams and subject matter experts to ensure consistent employee experiences.\nTranslate complex business and technology initiatives into clear, engaging and actionable messages.\nMonitor engagement, communication effectiveness and adoption outcomes, using insights to continuously improve approaches.\nChampion innovation, employee voice and emerging technologies to enhance communication, engagement and learning outcomes.\nRequirements for success\nTertiary qualification in Communications, Public Relations, Marketing, Learning & Development, Change Management or a related discipline, or equivalent professional experience.\nSignificant experience developing and delivering communication and engagement strategies within large or complex organisations.\nDemonstrated success driving employee engagement, adoption and behavioural change across enterprise initiatives.\nProven ability to create clear, compelling communications that simplify complex information for diverse audiences.\nExperience designing and delivering training programs, workshops, eLearning and learning resources.\nExceptional stakeholder engagement and relationship management skills, with the ability to influence at all levels of the organisation.\nStrong organisational skills, with the ability to manage competing priorities and deliver high-quality outcomes in a fast-paced environment.\nA collaborative, adaptable and solutions-focused approach, with strong judgement and attention to detail.\nBefore starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.\nYour benefits\nTo ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:\nRewarding work - every day you know you’re making a real difference\nNot-for-profit salary packaging, reducing your tax (details via AccessPay)\nFree external, confidential counselling and access to chaplaincy support\nVolunteering opportunities \nOpportunity to purchase additional annual leave \nExtra leave including: Mission Australia Thank You Day & Work Anniversary Day off\nOur culture\nOur innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.\nWe prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.\nWe are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.\nIf you live with disability and require support to submit your application, please email  or visit our Careers page for additional contact details.\nWe strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at \nFind out more about a career with Mission Australia.\nHow to apply\nClick ‘Apply’ and send your application today!\nAs a committed Circle Back Initiative employer, we will respond to your application.\nApplications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you","description_format":"text","description_chars":5680,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T16:14:20Z"},{"event":"close","at":"2026-10-20T16:59:32Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":73148,"is_top_pay":false},"html_url":"https://alion.io/job/missionaustralia-engagement-experience-manager","json_url":"https://alion.io/job/missionaustralia-engagement-experience-manager.json","meta":{"generated_at":"2026-10-25T18:03:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25917,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1906557},"rest":"https://alion.io/mcp/rest/get_company?id=1906557"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmissionaustralia-engagement-experience-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmissionaustralia-engagement-experience-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmissionaustralia-engagement-experience-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/missionaustralia-engagement-experience-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmissionaustralia-engagement-experience-manager"}]}