{"id":2363391,"url":"https://alion.io/job/missionaustralia-pathways-coach","title":"Pathways Coach","company":{"id":1906557,"name":"Mission Australia","domain":"missionaustralia.com.au","url":"https://alion.io/company/missionaustralia","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Education","role_family":"Education","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Liverpool, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85881,"max":null,"currency":"AUD","period":"year","gross":null,"usd_annual":59829},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-22T00:40:21Z","board_verified":false,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"· Permanent Full Time Contract\n· Location: Liverpool NSW 2170\n· Salary: $85,881 + super + NFP salary packaging benefits\n· Make a meaningful difference to the lives of Australians in need\nLife at Mission Australia\nWhen you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.\nFind out more about us and our purpose.\nYour Opportunity\nAre you passionate about supporting parents to build confidence, overcome challenges and create brighter futures for their families? As a Pathways Coach with Mission Australia’s Parents Pathways service, you will work alongside parents and carers of young children, providing personalised guidance, encouragement and practical support as they work towards their education, employment, personal and family goals. This is an on-site position based primarily in Liverpool, with regular travel across the Miller, Liverpool and Macarthur regions to support service delivery and community engagement.\nUsing a strengths based and person centred approach, you will build trusted relationships with parents, helping them navigate barriers, connect with local services and access opportunities that support long term positive outcomes. Through individual coaching, group activities and community outreach, you will play an important role in keeping participants engaged, motivated and empowered throughout their journey. Working closely with internal teams, referral partners and community organisations, you will contribute to a service that creates meaningful and lasting change for families.\nYour Key Responsibilities:\n· Manage a caseload of participants, providing tailored support to address vocational and non-vocational goals and barriers.\n· Conduct intake, suitability and risk assessments to ensure participants receive appropriate support.\n· Develop, review and maintain individual Pathway Plans that align with participant goals and aspirations.\n· Deliver one on one coaching and facilitate group sessions to support confidence, life skills, education and employment readiness.\n· Build and maintain strong relationships with community organisations, referral partners and key stakeholders to support positive participant outcomes.\n· Promote the Parent Pathways program through community engagement activities, outreach services and local events.\n· Maintain accurate participant records, case notes and administrative requirements while meeting program guidelines and reporting deadlines.\nRequirements for Success\n· Certificate III or IV in Community Services, Employment Services, Career Counselling, Health or a related discipline, or willingness to work towards a relevant qualification.\n· Demonstrated experience in employment services, Parent Pathways, community services or a similar client focused environment.\n· Strong communication and relationship building skills with the ability to engage and motivate participants from diverse backgrounds.\n· Proven ability to manage a high-volume caseload, balance competing priorities and meet deadlines across multiple locations.\n· Excellent administrative and organisational skills with experience maintaining accurate records and completing detailed case management documentation.\n· Ability to work collaboratively within a large team while also managing responsibilities independently.\n· Resilience, professionalism and sound judgement when supporting vulnerable people with complex needs, maintaining appropriate boundaries and responding to challenging situations with empathy and care.\n· Mental Health First Aid certificate and First Aid certificate are highly desirable.\n· Full driver licence with no restrictions.\nBefore starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.\nYour Benefits\nTo ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:\n· Rewarding work - every day you know you’re making a real difference\n· Not-for-profit salary packaging, reducing your tax (details via AccessPay)\n· Free external, confidential counselling and access to chaplaincy support\n· Volunteering opportunities\n· Fitness passport\n· Opportunity to purchase additional annual leave\n· Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off\nOur Culture\nOur innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.\nWe prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.\nWe are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.\nIf you live with disability and require support to submit your application, please email  or visit our Careers page for additional contact details.\nWe strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at \nFind out more about a career with Mission Australia.\nHow to apply\nClick ‘Apply’ and send your application today!\nAs a committed Circle Back Initiative employer, we will respond to your application.\nApplications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you.","description_format":"text","description_chars":6139,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T16:14:20Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.789,"p_room":0.9,"age_days":14,"expected_fill_days":32,"reasons":["conf:29","win:mid"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":59829,"is_top_pay":false},"html_url":"https://alion.io/job/missionaustralia-pathways-coach","json_url":"https://alion.io/job/missionaustralia-pathways-coach.json","meta":{"generated_at":"2026-10-24T05:12:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7354,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1906557},"rest":"https://alion.io/mcp/rest/get_company?id=1906557"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmissionaustralia-pathways-coach"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmissionaustralia-pathways-coach"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmissionaustralia-pathways-coach"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/missionaustralia-pathways-coach\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmissionaustralia-pathways-coach"}]}