{"id":2363413,"url":"https://alion.io/job/missionaustralia-technology-resilience-and-availability-manager","title":"Technology Resilience and Availability Manager","company":{"id":1906557,"name":"Mission Australia","domain":"missionaustralia.com.au","url":"https://alion.io/company/missionaustralia","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Legal","role_family":"Legal","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":140000,"max":null,"currency":"AUD","period":"year","gross":null,"usd_annual":97531},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"NIST CSF","optional":false},{"name":"ServiceNow","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-22T00:40:21Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"12-month Max Term Contract\nLocation: Sydney, NSW 2000 with Work from Home Options!\nSalary: Starting from $140,000 + Super + NFP Salary Packaging Benefits\nMake a meaningful difference to the lives of Australians in need\nLife at Mission Australia\nWhen you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.\nFind out more about us and our purpose.\nYour opportunity\nWe’re looking for a Technology Resilience and Availability Manager to join our Information Security & GRC team in a build-focused, 12-month contract role.\nWorking with the Head of Information Security & GRC, you’ll design, develop and operationalise an end-to-end Technology Portfolio Business Continuity capability. This includes refreshing the Technology Portfolio Business Continuity Plan, maintaining a Business Impact Analysis across Technology, building recovery and exercising practices, and ensuring the organisation can prepare for, respond to and recover from disruptions to the technology services that support client and frontline operations.\nYou’ll partner with key business areas and critical technology providers. You’ll also use automation, AI-assisted tooling and integrated data to reduce manual effort, improve assurance and create a repeatable, well-documented capability that can be transitioned confidently to business-as-usual at the end of the contract.\nYour key responsibilities will be to:\nDevelop the lifecycle of the Technology Portfolio BCP and supporting BIAs, aligned to ISO 22301:2019 and the NIST CSF 2.0 Respond & Recover functions.\nDesign and deliver our annual exercise program, including at least one recovery exercise for Tier 1 systems and tabletop scenarios (including cyber-driven disruption).\nMaintain updated BCP/BIAs and ensure plans reflect current ownership, applications and dependencies.\nLead third-party BCP assurance across critical vendors (ServiceNow, Microsoft, 8x8, AlayaCare, Workday, key infra and SOC partners).\nProvide assurance evidence and reporting to IT Execs and internal/external auditors.\nBuild resilience capability through training, induction and exercise debriefs.\nRequirements for success\n5+ years' experience in business continuity and operational resilience in complex, multi-site organisations - NFP, regulated or critical-services experience highly regarded.\nDemonstrated experience leading BIAs, BCP development, scenario testing and crisis exercises.\nStrong working knowledge of ISO 22301, NIST CSF 2.0, and integration between BC, DR, IR and Crisis Management.\nExperience embedding continuity into change initiatives, vendor management and third-party risk programs.\nConfident communicator able to engage frontline teams through to ELT and Board.\nTertiary qualifications in IT, Risk, Business or related discipline.\nHighly desirable: MBCI/CBCI, ISO 22301 Lead Implementer, CBCP (DRII), CISM, CRISC or ITIL v4.\nFamiliarity with BC tooling.\nComfortable in fast-paced, change-heavy environments - pragmatic, action-oriented, and accountable.\nBefore starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.\nYour benefits\nTo ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:\nRewarding work - every day you know you’re making a real difference\nNot-for-profit salary packaging, reducing your tax (details via AccessPay) \nFree external, confidential counselling and access to chaplaincy support\nVolunteering opportunities \nOpportunity to purchase additional annual leave \nExtra leave including: Mission Australia Thank You Day & Work Anniversary Day off\nOur culture\nOur innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.\nWe prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.\nWe are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.\nIf you live with disability and require support to submit your application, please email  or visit our Careers page for additional contact details.\nWe strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at \nFind out more about a career with Mission Australia.\nHow to apply\nClick ‘Apply’ and send your application today!\nAs a committed Circle Back Initiative employer, we will respond to your application.\nApplications are shortlisted as they are received. Please apply as soon as possible to be considered. 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