{"id":750212,"url":"https://alion.io/job/mitsogo-implementation-engineer","title":"Implementation Engineer","company":{"id":678376,"name":"Mitsogo","domain":"mitsogo.com","url":"https://alion.io/company/mitsogo","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":58,"open_postings":37,"ghost_share":0.703,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":24000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2447},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-07-04T04:36:58Z","employer_posted_date":"2026-05-27","last_verified_at":"2026-10-01T11:57:38Z","board_verified":true,"closed_at":null,"days_open":454,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":454},"description":"About Mitsogo\nMitsogo is a global organization that highly values the contributions of each employee. Our ability to\nattract top talent is a testament to our commitment to fostering a sense of belonging for everyone.\nWe recognize the rapid evolution of technology and society that impacts our industry, and we\nprioritize equipping our employees with diverse opportunities and empowering them with a wide\nrange of skills.\nAbout Hexnode\nHexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the\nway people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse\nsectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is\nrevolutionizing the enterprise software and cybersecurity landscape.\nJob Summary\nWe are looking for a highly skilled and motivated Presales Implementation Engineer\nwith experience in the Cybersecurity domain. The ideal candidate will have hands-on experience with\nMobile Device Management (MDM), Remote Monitoring and Management (RMM) tools, or Patch\nManagement solutions. As a Presales Implementation Engineer, you will play a pivotal role in\nworking with customers to understand their requirements, assisting in the presales process, and\nensuring smooth implementation of security solutions.\nKey Responsibilities:\nCollaborate with sales and technical teams to understand customer requirements and\ntranslate them into technical solutions.\nConduct product demonstrations, proof-of-concept (POC) deployments, and solution\npresentations for customers.\nDesign and implement security solutions, including MDM, RMM, and Patch\nManagement tools, based on customer needs and business goals.\nProvide technical guidance and advice to clients during the presales cycle.\nAssist in creating and customizing proposals, responses to RFPs, and technical\ndocumentation.\nWork closely with customers and internal teams to ensure successful deployments,\nconfigurations, and implementations of cybersecurity products.\nTroubleshoot and resolve technical issues during presales and post-sales phases.\nStay updated with the latest trends and advancements in the cybersecurity domain,\nparticularly related to MDM, RMM, and Patch Management.\nSupport clients in managing and securing devices, networks, and endpoints.\nMaintain high levels of customer satisfaction by ensuring timely and efficient\nimplementation of solutions.\nRequired Skills & Qualifications:\n2 -5 years of experience in the cybersecurity domain, with a focus on MDM (Mobile\nDevice Management), RMM (Remote Monitoring and Management), or Patch\nManagement tools.\nStrong understanding of security frameworks and protocols for device management,\nremote monitoring, and patching.\nExperience with deploying, configuring, and supporting MDM solutions such as\nAirWatch, MobileIron, or Microsoft Intune.\nFamiliarity with RMM and Patch Management tools like Kaseya, ConnectWise, or\nNinjaRMM.\nHands-on experience in presales activities, including customer engagements,\npresentations, and demos.\nStrong communication skills with the ability to articulate complex technical concepts to\nnon-technical audiences.\nAbility to manage customer expectations, solve problems quickly, and work under\npressure.\nBasic understanding of network security, endpoint protection, and IT infrastructure.\nBachelor’s degree in Computer Science, Information Technology, or related field\n(preferred).\nDesired Skills:\nCertifications such as CompTIA Security+, Certified Information Systems Security\nProfessional (CISSP), or any other relevant cybersecurity certifications.\nExperience in network security and endpoint management.\nKnowledge of cloud security concepts and technologies.","description_format":"text","description_chars":3712,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Endpoint Security","Information Security"],"lifecycle":[{"event":"open","at":"2026-09-11T15:29:17Z"}],"liveness":{"score":1,"band":"cold","label":"Long shot","p_open":1,"p_active":0.05,"p_room":0.28,"age_days":454,"expected_fill_days":13,"reasons":["conf:5","stale_co","ghost","win:tail","crowd:junior"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/mitsogo-implementation-engineer","json_url":"https://alion.io/job/mitsogo-implementation-engineer.json","meta":{"generated_at":"2026-10-01T21:41:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4319,"day_limit":5000,"remaining_today":681,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}