{"id":3930326,"url":"https://alion.io/job/miway-insurance-client-services-intern","title":"Client Services Intern","company":{"id":4496437,"name":"MiWay Insurance","domain":null,"url":"https://alion.io/company/miway-insurance","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-10-17T05:44:17Z","employer_posted_date":null,"last_verified_at":"2026-10-17T05:44:17Z","board_verified":false,"closed_at":null,"days_open":22,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":22},"description":"Purpose of the Role\n\n The Client Services Intern will support the delivery of exceptional customer service by responding to client enquiries across multiple communication channels. This role provides exposure to customer service operations, client relationship management, and service excellence practices while developing professional communication and problem-solving skills.\n\nAbout the Internship programme Location:Samrand - Kosmosdal Department: Client Services\n\nInternship duration: 12 months from February 2027\n\nOverview of Role Responsibilities\n\n Respond promptly and professionally to inbound client enquiries received via telephone, email, live chat, WhatsApp, and other digital platforms.\n\n Deliver high-quality customer service aligned with company values, service standards, and regulatory requirements.\n\n Provide accurate, clear, and helpful information to clients regarding products, services, and processes.\n\n Ensure all customer interactions are handled efficiently, courteously, and professionally. \n\nEducation\n\n Matric/NQF 4\n\n Relevant Diploma or Degree\n\nApplication Criteria\n\n Must be between the ages of 18 and 35 years\n\n Must be South African Citizens\n\n Must be unemployed (Interns must have less than 6 months previous employment for consideration)\n\n Should not have been on an internship with INSETA before\n\n Must have a completed relevant qualification a degree or diploma\n\nRequired Behavioural Competencies\n\n Ensures Accountability\n\n Communicates Effectively\n\n Decision Quality\n\n Customer Focus\n\n Instils Trust\n\n Interpersonal Savvy\n\nTurnaround Time\n\nThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.\n\nDeadline to apply: 19 October 2026.","description_format":"text","description_chars":1812,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","InsurTech"],"lifecycle":[{"event":"open","at":"2026-11-08T00:22:15Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.794,"p_room":0.75,"age_days":22,"expected_fill_days":27,"reasons":["seen:22","win:late","comp:junior"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/miway-insurance-client-services-intern","json_url":"https://alion.io/job/miway-insurance-client-services-intern.json","meta":{"generated_at":"2026-11-09T03:46:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2269,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4496437},"rest":"https://alion.io/mcp/rest/get_company?id=4496437"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmiway-insurance-client-services-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmiway-insurance-client-services-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmiway-insurance-client-services-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/miway-insurance-client-services-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmiway-insurance-client-services-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3930326}},{"tool":"search_jobs","arguments":{"company":4496437,"detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3930326},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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