{"id":1415319,"url":"https://alion.io/job/mixpanel-senior-customer-engineer-latam","title":"Senior Customer Engineer - LATAM","company":{"id":1658,"name":"Mixpanel","domain":"mixpanel.com","url":"https://alion.io/company/mixpanel","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","MX"],"hiring_countries_total":2,"salary":{"min":206500,"max":243000,"currency":"USD","period":"year","gross":null,"usd_annual":243000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon Redshift","optional":false},{"name":"Azure","optional":false},{"name":"Claude","optional":false},{"name":"Claude Code","optional":false},{"name":"Databricks","optional":false},{"name":"dbt","optional":false},{"name":"GCP","optional":false},{"name":"Gemini","optional":false},{"name":"Python","optional":false},{"name":"Snowflake","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-28T18:18:35Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-14T19:23:44Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"About Mixpanel\nMixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com.\nAbout the Customer Engineering Team\nMixpanel's Customer Engineering teams are analytics consultants who embed themselves within our enterprise customer teams to drive business outcomes. We work with prospects and customers throughout the customer journey to understand what drives value, and serve as the technical counterpart to our Sales organisation to deliver on that value.\nYou will partner closely with Account Executives, Customer Value Architects, Product, Engineering, and Support to successfully roll out self-serve analytics within our customers' organisations, help manage change, execute on technical projects and services that delight our customers, and ultimately drive ROI on the customer's Mixpanel investment.\nAbout the Role\nOur Customer Engineers are inquisitive, nimble, and able to clearly articulate the technical benefits and requirements of Mixpanel to developers and product managers, while also communicating the business value of our product to senior executives.\nIn your first month, you'll become a Mixpanel expert-both in features and functionality as well as implementation. You'll shadow customer calls and demos with current Customer Engineers and Account Executives while learning to articulate our value proposition, and be trained on Mixpanel's internal systems and tools.\nWithin your first three months, you'll be directly involved in deal cycles with Account Executives. You'll lead the technical qualification for customer use cases and deliver customised demos for prospects and existing customers, working directly with leadership at the prospect's organisation to understand business challenges that can be solved through an analytics platform.\nYou'll also work with the prospect's business and technical teams to scope and execute proof-of-concept projects to establish Mixpanel's value-including consulting on data ingestion methods, overall architecture, success criteria, and rollout strategies for analytics tools across an organisation.\nResponsibilities\nServe as a trusted technical advisor for prospects, providing strategic consultation on data architecture, governance, instrumentation, and business outcomes\nCommunicate and consult effectively at all levels of the customer's organisation to earn trust and influence buying decisions\nBridge the technical-business gap-working with senior stakeholders to define success for proofs-of-concept and ensuring successful execution and outcomes\nLeverage your Mixpanel expertise and technical/consultative skills to impart best practices throughout proof-of-concept projects\nPartner with Account Executives to drive revenue growth, serving as the key technical contact for customers\nPartner with post-sales teams to ensure that pre-sales value propositions translate into tangible post-sales results\nDevelop relationships and uncover the needs of key technical stakeholders within your assigned book of business\nBe the \"Voice of the Prospect\" by collecting feedback from potential Mixpanel customers and sharing it with the Product team\nWe're Looking For Someone Who Has\nFluency in business and conversational Spanish and English.\nThe ability to communicate with stakeholders at all levels-from discussing APIs with developers to organisational efficiency with CIOs.\nA demonstrated track record of qualifying and selling technical solutions to executive stakeholders\n6+ years of experience in a Software-as-a-Service Sales Engineering or related role\nExperience in data querying, modelling, and transformation using tools such as SQL, dbt, Python, Business Intelligence platforms, or Product Analytics tools\nFamiliarity with databases and cloud data warehouses (e.g., Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks)\nA successful record of experience in sales engineering, consulting, or technical project management\nExcellent written, analytical, communication, and presentation skills\nStrong process and project delivery discipline\nProficiency with AI tools such as Claude, Claude Code, Gemini\nThe ability to travel as needed\nBonus Points For\nExperience with value engineering frameworks: translating customer pain into quantified business outcomes, building ROI calculators, and leading executive-level value conversations tied to measurable KPIs\nExposure to product-led growth (PLG) environments and sales-assisted conversion motions\nBackground in high-growth SaaS environments (Series B-E or beyond)\nCompensation\nThe amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.\nOur salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.\nMixpanel Compensation Range\n$206,500—$243,000 USD\nBenefits and Perks \n\nComprehensive Medical, Vision, and Dental Care\nMental Wellness Benefit\nGenerous Vacation Policy & Additional Company Holidays\nEnhanced Parental Leave\nVolunteer Time Off\nAdditional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break\n*please note that benefits and perks for contract positions will vary*\nCulture Values\nMake Bold Bets: We choose courageous action over comfortable progress.\nInnovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.\nOne Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.\nCandor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.\nChampion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.\nPowerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.\nWhy choose Mixpanel?\nWe’re a leader in analytics with over 29,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.\nMixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter-our people, our customers, our partners-out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.","description_format":"text","description_chars":8562,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false}]},"benefits":["Dental insurance","Equity","Generous vacation","Insurance coverage","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Product Analytics & Session Replay","A/B Testing & Experimentation"],"lifecycle":[{"event":"open","at":"2026-09-28T20:32:33Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 7 · green card filings: 1","filings_12m":7,"filings_prev_12m":12,"green_card_filings_12m":1,"median_offered_wage_usd":186875,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":15,"expected_fill_days":45,"reasons":["conf:3","wave","velocity","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":243000,"is_top_pay":true},"html_url":"https://alion.io/job/mixpanel-senior-customer-engineer-latam","json_url":"https://alion.io/job/mixpanel-senior-customer-engineer-latam.json","meta":{"generated_at":"2026-10-14T21:09:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28304,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1658},"rest":"https://alion.io/mcp/rest/get_company?id=1658"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmixpanel-senior-customer-engineer-latam"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmixpanel-senior-customer-engineer-latam"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmixpanel-senior-customer-engineer-latam"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mixpanel-senior-customer-engineer-latam\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmixpanel-senior-customer-engineer-latam"}]}