{"id":2202445,"url":"https://alion.io/job/mks-director-website-ecommerce","title":"Director, Website & eCommerce","company":{"id":1042866,"name":"MKS","domain":"mks.com","url":"https://alion.io/company/mks-6","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":26,"ghost_share":0,"stale_share":0.615,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Andover, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":168300,"max":280500,"currency":"USD","period":"year","gross":null,"usd_annual":280500},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T21:46:05Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-13T03:13:26Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"A Day in Your Life at MKS:\nThe Director, Website & eCommerce will lead the global MKS website and eCommerce function, with responsibility for advancing the company’s website digital customer experience, web strategy, eCommerce performance, and ongoing website transformation. This leader will manage the platforms, processes, priorities, and cross-functional partnerships needed to deliver a customer-centered One MKS digital presence that supports brand activation, product discovery, lead generation, and online revenue growth.\nYou Will Make an Impact by:\nLead the strategy, roadmap, governance, and continuous improvement of MKS customer-facing websites and eCommerce experiences across the global web ecosystem.\nDrive execution of the One MKS website transformation, improved navigation, application-led content architecture, product pathways, and enhanced findability.\nOversee eCommerce capabilities that support B2B customer purchasing, including order placement, order status, shipment tracking, invoice access, and self-service functionality.\nManage website and eCommerce project priorities, backlog, resources, dependencies, timelines, and stakeholder expectations to ensure timely delivery of business-critical initiatives.\nPartner with Marketing Communications, divisional marketing, product management, sales, IT, customer service, external agencies, and regional teams to align web and eCommerce activity with business priorities.\nLead resolution of AEO, SEO, site performance, content, analytics, platform, and customer-experience issues, ensuring the site is technically sound and optimized for organic visibility and engagement.\nProvide leadership for web development resources, including internal team members, contractors, agency partners, and future development staff supporting front-end and back-end execution.\nEstablish clear web governance processes, standards, workflows, performance measures, documentation, and operating rhythms to improve transparency and execution velocity.\nSupport Strategic Plan and Annual Budget planning by identifying web/eCommerce investment needs, business justification, risks, resourcing requirements, and expected impact.\nUse data, analytics, voice of customer input, and internal stakeholder feedback to identify opportunities to improve digital engagement, conversion, usability, revenue, and customer satisfaction.\nLeadership Expectations:\nServe as the accountable business owner for the website and eCommerce roadmap, balancing long-term transformation with near-term operational needs.\nBring disciplined project management, strong cross-functional follow-through, and proactive risk escalation to a complex global digital environment.\nCommunicate clearly with executive stakeholders, business partners, and technical teams, translating business requirements into achievable digital solutions.\nDevelop and coach team members while strengthening accountability, collaboration, documentation, and best-practice sharing across the web/eCommerce function.\nChampion a customer-first mindset and ensure digital experiences reflect the MKS brand, business strategy, and expectations of technical B2B audiences.\nSkills You Bring:\nBachelor’s degree in marketing, digital marketing, business, communications, information systems, or a related field; advanced degree preferred.\n10+ years of experience leading website, eCommerce, digital marketing, or digital customer experience functions, preferably in a global B2B or technical environment.\nDemonstrated experience managing complex website ecosystems, eCommerce platforms, web development projects, UX/UI initiatives, AEO and SEO programs, and analytics-driven optimization.\nStrong understanding of B2B eCommerce, digital customer journeys, content strategy, search optimization, marketing technology, CRM integration, and web performance measurement.\nUnderstanding of AI tools and process for both internal efficiency and external customer engagement.\nProven ability to lead cross-functional programs involving marketing, IT, product management, sales, customer service, external agencies, and global stakeholders.\nExperience leading teams, managing vendors, setting priorities, and converting business requirements into deliverable roadmaps and measurable outcomes.\nExcellent communication, executive presence, problem-solving, and project management skills.\nPreferred:\nExperience with headless or composable commerce architecture, server-side rendering, AEO and SEO remediation, and large-scale website redesign or consolidation programs.\nFamiliarity with SAP-connected B2B commerce environments, purchasing and order management workflows, and self-service customer portals.\nExperience supporting global brand initiatives across digital properties.\nKnowledge of industrial technology, semiconductor, photonics, advanced electronics, or manufacturing markets.\nExperience building or scaling distributed web development teams and working with remote resources.\nSuccess Measures:\nDelivery of priority website transformation milestones on time and with clear stakeholder alignment.\nImproved website performance, AEO and SEO visibility, product findability, customer engagement, and digital conversion metrics.\nIncreased velocity in resolving web/eCommerce backlog items and launching requested customer-facing features.\nStronger governance, documentation, ownership, and transparency across web/eCommerce priorities.\nImproved internal stakeholder satisfaction and a more cohesive One MKS website digital customer experience.\nCompensation and Benefits:\nSalary Pay Range: $168,300.00 - 280,500.00 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.\nBonus: This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS [or as applicable].\nBenefits: MKS offers a comprehensive benefits package, including health insurance coverage (medical, dental and vision), 401(k) with company match, life and disability insurance, 12 paid holidays, sick time, 15 paid vacation days, [6 weeks fully paid] parental leave, adoption assistance and tuition reimbursement [and for participation in any stock programs, signing bonus, etc.\nGlobally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.\nMKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.MKS is generally only hiring candidates who reside in states where we are registered to do business.\nIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\nMKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: .\nIf applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role","description_format":"text","description_chars":8371,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Insurance coverage","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Lasers & Laser Systems","Chemical Manufacturing","Semiconductor Equipment"],"lifecycle":[{"event":"open","at":"2026-10-09T21:46:05Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":32,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":280500,"is_top_pay":true},"html_url":"https://alion.io/job/mks-director-website-ecommerce","json_url":"https://alion.io/job/mks-director-website-ecommerce.json","meta":{"generated_at":"2026-10-13T12:11:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19043,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1042866},"rest":"https://alion.io/mcp/rest/get_company?id=1042866"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmks-director-website-ecommerce"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmks-director-website-ecommerce"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmks-director-website-ecommerce"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mks-director-website-ecommerce\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmks-director-website-ecommerce"}]}