{"id":3413619,"url":"https://alion.io/job/mks-field-service-engineer-eastern-time-zone","title":"Field Service Engineer - Eastern Time Zone","company":{"id":1042866,"name":"MKS","domain":"mks.com","url":"https://alion.io/company/mks-6","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":21,"ghost_share":0,"stale_share":0.762,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":115000,"currency":"USD","period":"year","gross":null,"usd_annual":115000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-28T18:40:18Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-08T18:28:26Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"**Preferred location for this position will be located in the Eastern Time Zone**\nYou will make an Impact By:\nOur Global Field Service team is a diverse group of technical professionals who engage with the broadest range of customers. If you have a passion for providing best-in-class field service and great customer experience, we invite you to join us. We are looking for an exceptional Field Service Engineer covering high-tech production systems, lasers, motion stages and vacuum products of MKS Instruments. The primary focus of this position is the support of lasers and amplifier systems for scientific and industrial applications.\nEssential Duties and Responsibilities:\nSystem installation, diagnose and repair of ultra short pulse laser systems, optical alignment and installation and troubleshooting of electromechanical subassemblies.\nMaintain operational functionality of scientific and industrial laser equipment.\nInstruct customers in the operation and maintenance of the system.\nServes as company interface with customer and factory on administrative and technical matters.\nDetermines methods and procedures on new assignments.\nOther duties may be assigned and could include shift, weekend and on-call coverage.\nUSA and International travel is a requirement for customer support and for training on our products.\nSkills You Bring:\nAssociate’s degree, or equivalent combination of education and experience. Bachelor's degree and/or applicable Certification are preferred.\n3+ years of related practical experience including experience with lasers and laser systems\nExceptional troubleshooting skills with new electrical, mechanical and optical systems\nExcellent interpersonal and communication skills\nAbility to assume new tasks and responsibilities, self-manage, and schedule working time with minimal supervision\nHigh degree of proficiency in PC skills including MS office, SAP, and data analysis applications\nAbility and willingness to travel to customer sites across North America during normal business weeks.\nIn addition to the above responsibilities, the following are considered material job duties of the position:\n· Ability to take and follow directions and instructions.\n· Ability to interact with other employees, customers, suppliers, vendors, or the public, in a safe, professional, and respectful manner.\n· Access to sensitive and confidential business systems and software, personally identifying information, the company’s financial information, and/or the ability to maintain physical security and safety.\n· Because this position involves the above material job duties, trustworthiness, reliability, and good judgment also are material job duties.\nCompensation and Benefits:\nSalary Pay Range: $ 85,000.00 - 115,000.00 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.\nBonus: This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS [or as applicable].\nBenefits: MKS offers a comprehensive benefits package, including health insurance coverage (medical, dental and vision), 401(k) with company match, life and disability insurance, 12 paid holidays, sick time, 15 paid vacation days, [6 weeks fully paid] parental leave, adoption assistance and tuition reimbursement [and for participation in any stock programs, signing bonus, etc.\nMKS is an equal opportunity employer, including disability, veteran status and all categories protected by law. Please review our EOE statements for additional details. MKS is generally only hiring candidates who reside in states where we are registered to do business. \nMKS will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers.\nGlobally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.\nMKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.MKS is generally only hiring candidates who reside in states where we are registered to do business.\nMKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: .\nIf applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role","description_format":"text","description_chars":5742,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Insurance coverage","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Lasers & Laser Systems","Chemical Manufacturing","Semiconductor Equipment"],"lifecycle":[{"event":"open","at":"2026-10-28T18:40:18Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 4","filings_12m":4,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":137500,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":10,"expected_fill_days":35,"reasons":["conf:10","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":115000,"is_top_pay":true},"html_url":"https://alion.io/job/mks-field-service-engineer-eastern-time-zone","json_url":"https://alion.io/job/mks-field-service-engineer-eastern-time-zone.json","meta":{"generated_at":"2026-11-09T01:52:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3950,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1042866},"rest":"https://alion.io/mcp/rest/get_company?id=1042866"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmks-field-service-engineer-eastern-time-zone"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmks-field-service-engineer-eastern-time-zone"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmks-field-service-engineer-eastern-time-zone"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mks-field-service-engineer-eastern-time-zone\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmks-field-service-engineer-eastern-time-zone"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3413619}},{"tool":"search_jobs","arguments":{"company":"mks.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3413619},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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