# IT Support Analyst

A Day in Your Life at MKS: As an IT Support Analyst at MKS, you will partner with various IT infrastructure teams to support our global end user base. In this role, you will report to the Senior IT Manager of Field Services Americas. You Will Make an Impact By: Responding to and coordinating requests for assistance in a positive, professional manner within service level agreements. Troubleshoot, diagnose, document, and resolve all reported support requests and problems across a multitude of end user and infrastructure devices. Train customers on various IT related processes and procedures. Manage and maintain local asset inventory. Act as “Smart Hands” for all IT support related tasks for both infrastructure and project management. Travel Requirements: Up to 10% of Travel is required between local and regional buildings for support purposes as needed. Skills You Bring: Associate’s degree in computer science information systems or related field. 4+ years of experience in onsite IT end user support. Additional experience in lieu of degree requirement. Related IT Certifications are a plus. Excellent customer service and communication skills both verbally and in writing. Experience sup

- **Id**: 4048202
- **Url**: <https://alion.io/job/mks-it-support-analyst>
- **Role**: Support
- **Role family**: Support
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: explicit
- **Locations**: Beaverton, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 4
- **Visa sponsorship**: yes
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-10T00:00:00Z
- **Employer posted date**: 2026-11-10
- **Last verified at**: 2026-11-11T00:50:48Z
- **Board verified**: yes
- **Days open**: 1
- **Description format**: text
- **Description chars**: 5660
- **Description truncated**: no
- **Benefits**: Health insurance, Insurance coverage, Parental leave
- **Relocation offered**: yes
- **Industries**: Lasers & Laser Systems, Chemical Manufacturing, Semiconductor Equipment

## Company

- **Id**: 1042866
- **Name**: MKS
- **Domain**: mks.com
- **Url**: <https://alion.io/company/mks-6>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 79
- **Open postings**: 24
- **Ghost share**: 0
- **Stale share**: 0.833
- **Repost share**: 0
- **Time to fill p50 days**: 35
- **Computed at**: 2026-11-10T06:52:35Z

## Salary

- **Min**: 60000
- **Max**: 100000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 100000

## Technologies

- **Active Directory** — Optional: yes
- **Azure** — Optional: yes
- **Linux** — Optional: yes
- **ServiceNow** — Optional: yes
- **Windows** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 1

## Requirements

- **Experience years min**: 4
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: associate
- **Optional**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-11T00:50:48Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 4; Filings 12m: 4

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 1
- **Expected fill days**: 35
- **Reasons**: conf:1, win:early, comp:brand
- **Computed at**: 2026-11-11T01:54:53Z

## Pay

- **Stated usd annual**: 100000
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.