{"id":2402183,"url":"https://alion.io/job/mks2-llc-it-support-lead","title":"IT Support Lead","company":{"id":678597,"name":"MKS2, LLC","domain":"mks2.com","url":"https://alion.io/company/mks2","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Support","role_family":"Support","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":157000,"currency":"USD","period":"year","gross":null,"usd_annual":157000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-24T18:57:27Z","employer_posted_date":"2026-07-24","last_verified_at":"2026-10-13T21:38:06Z","board_verified":true,"closed_at":null,"days_open":81,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":81},"description":"MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.\nIT Support Lead\nLocation: Fort Bragg, NC\nClearance Required: Active Secret Clearance\nEmployment Type: Full-Time\nSalary Range: $150,000 - $157,000 annually\nPosition Overview\nMKS2 is seeking a highly qualified IT Support Lead to oversee enterprise IT operations, cybersecurity support, and technical service delivery for mission-critical military systems and infrastructure. This position serves as the senior technical lead responsible for managing datacenter, network, server, storage, cybersecurity, compliance, and service support operations while supervising technical personnel supporting government information systems.\nThe IT Support Lead provides leadership for IT operations, cybersecurity initiatives, Risk Management Framework (RMF) compliance, incident response, vulnerability management, and personnel management activities. This position is designated as Key Personnel under the contract and serves as the primary liaison between technical teams and government leadership.\nKey Responsibilities\nLead day-to-day IT operations supporting mission-critical enterprise environments.\nSupervise technical teams responsible for network, server, storage, cybersecurity, and end-user support services.\nManage complex datacenter environments and ensure system availability, reliability, and performance.\nOversee RMF implementation, security control validation, continuous monitoring, and cybersecurity compliance activities.\nDirect incident response, cybersecurity investigations, and corrective action efforts.\nManage vulnerability assessment, remediation, patch management, and risk mitigation programs.\nEnsure compliance with DoD cybersecurity policies, directives, and information assurance requirements.\nMonitor system performance, operational metrics, and service delivery objectives.\nDevelop and maintain technical documentation, standard operating procedures, and compliance reports.\nCoordinate with government stakeholders to support mission requirements and technical priorities.\nManage staffing, workload distribution, personnel development, and task execution across technical teams.\nSupport program management efforts, risk assessments, and strategic technology initiatives.\nRequired Qualifications\nEducation\nBachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Systems, or related field.\n Associate degree plus ten (10) years of IT Lead experience may substitute for the bachelor's degree requirement.\nCertifications\nCurrent DoD Cyber Workforce Framework (DCWF) Information Systems Security Manager (722) qualification.\nIntermediate or advanced cybersecurity certification such as:CISSP (Certified Information Systems Security Professional)\nCISM (Certified Information Security Manager)\nEquivalent DoD-approved certification\n\nMust maintain a minimum of 20 Continuing Professional Development (CPD) hours annually.\nMust meet all applicable DoD 8140.03 certification requirements at time of contract award.\nExperience\nMinimum four (4) years of formal supervisory experience leading technical teams supporting military information systems.\nExperience managing enterprise datacenter operations, server infrastructure, network services, and storage environments.\nDemonstrated experience with program management and complex IT operations.\nExperience supporting RMF implementation, cybersecurity compliance, and security control management.\nProven experience leading incident response and vulnerability management programs.\nExperience managing personnel, schedules, workloads, and service delivery requirements.\nClearance\nActive Secret Security Clearance required.\nDesired Qualifications\nExperience supporting Department of Defense (DoD) or Special Operations Forces (SOF) information systems.\nKnowledge of cloud technologies, virtualization, enterprise storage, and cybersecurity tools.\nExperience with Security Operations Center (SOC) processes and cyber defense operations.\nFamiliarity with NIST Risk Management Framework, DoD cybersecurity policies, and continuous monitoring programs.\nProject Management Professional (PMP) certification or equivalent leadership credential.\nExperience managing geographically dispersed technical teams and enterprise service delivery programs.\nKnowledge, Skills, and Abilities\nExpert understanding of cybersecurity principles, RMF processes, and information assurance requirements.\nStrong knowledge of enterprise networking, datacenter operations, virtualization, storage, and server administration.\nAbility to effectively lead large technical teams and oversee complex IT operations.\nStrong analytical, troubleshooting, and decision-making skills.\nExceptional communication and briefing skills with the ability to interact with senior government leadership.\nAbility to manage multiple priorities in a dynamic operational environment.\nStrong organizational skills and experience leading technical projects and operational initiatives.\nWork Environment\nSupports mission-critical government and military information technology environments.\nMay require after-hours support during system outages, cybersecurity incidents, or operational events.\nOccasional travel may be required to support customer locations, technical reviews, and program activities.\nWhy Join MKS2\nAt MKS2, we deliver secure, reliable, and innovative technology solutions supporting critical national security missions worldwide. Our professionals work alongside government partners to ensure mission success through excellence in cybersecurity, IT operations, and technical leadership.\nSalary Range: $150,000 - $157,000 annually\nSecurity Clearance: Active Secret Clearance Required\nKey Personnel Position\nMission Area: IT Operations, Cybersecurity, and Enterprise Infrastructure Support\nDiversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.","description_format":"text","description_chars":6894,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":true,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Government","Information Security","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-12T23:49:55Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.324,"p_room":0.28,"age_days":80,"expected_fill_days":27,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":157000,"is_top_pay":true},"html_url":"https://alion.io/job/mks2-llc-it-support-lead","json_url":"https://alion.io/job/mks2-llc-it-support-lead.json","meta":{"generated_at":"2026-10-13T22:33:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":347,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678597},"rest":"https://alion.io/mcp/rest/get_company?id=678597"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmks2-llc-it-support-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmks2-llc-it-support-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmks2-llc-it-support-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mks2-llc-it-support-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmks2-llc-it-support-lead"}]}