Technical Operations Specialist

Description

• Provide offsite technical surveillance support for approximately two weeks, three times per year, during JMAS exercises in Florida or, under special circumstances, at an alternate location designated by the Commandant.
• Oversee the installation, operation, maintenance, and accountability of specialized technical surveillance equipment for a complex CAPSTONE exercise.
• Deliver hands-on training to personnel, ensuring proficiency in equipment usage and operational procedures.
• Lead a surveillance team, coordinating tasks and ensuring all technical requirements are met while maintaining exercise integrity and optimizing performance through strategic oversight.
• Deliver IT support for field exercises in the National Capital Region, ensuring seamless technology integration and functionality. Oversee the installation and testing of audiovisual equipment across multiple locations to support JMAS field
• operations.
• Perform routine maintenance, diagnose technical issues, and manage the accountability of laptops and audiovisual systems to ensure optimal performance during capstone and field exercises.
• Maintain equipment reliability through proactive assessments, upgrades, and adherence to operational standards, creating a
• smooth and effective training environment.
• Assist with training instructors, staff, and students on the school's IT equipment, including classroom audiovisual and computer systems.
• Assist with the setup and management of JMAS student computer accounts, overseeing account creation, maintenance, token issuance, and troubleshooting within DIA regulatory limits.
• Serve as the alternate JMAS liaison to the Academy for Defense Intelligence (ADI) and DIA for IT-related issues. Maintain and support laptops, non-network printers, and essential training equipment used in seminar rooms, classrooms, and field
• exercises.
• Manage equipment disposal processes in compliance with regulatory standards.

Requirements

• The Technical Operations Specialist must have a minimum of five (5) years of experience in information technology, audiovisual
• technology, and technical surveillance.
• Additionally, the specialist must have at least five (5) years of experience in technical surveillance operations and equipment maintenance.
• A degree in a related field is preferred but not required.
• Experience working with military personnel in Department of Defense environments is highly desirable.