{"id":498859,"url":"https://alion.io/job/mlssoccer-senior-coordinator-matchday-operations","title":"Senior Coordinator, Matchday Operations","company":{"id":20301,"name":"mlssoccer","domain":"mlssoccer.com","url":"https://alion.io/company/mlssoccer","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":66500,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-09-07T08:51:36Z","employer_posted_date":"2026-09-19","last_verified_at":"2026-11-10T02:03:04Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":63},"description":"Overview\nSenior Coordinator, Matchday Operations plays a key role in the operational delivery of MLS regular season matches, playoffs, and marquee events. The position supports Matchday Control, independently manages assigned live-match issues and escalations, analyzes matchday trends and risks, and partners with Clubs and internal stakeholders to promote consistent execution of league policies and operational standards. The Senior Coordinator also owns key departmental processes and assigned event workstreams, supports continuous improvement initiatives, and helps ensure Matchday Operations is prepared to deliver a consistent, high-quality matchday experience across the league.\nResponsibilities\nSupport the day-to-day execution of Matchday Operations for the MLS regular season, playoffs, and marquee events.\nServe in Matchday Control for assigned matches, with responsibilities including:Independently assessing and resolving operational issues within established protocols.\nManaging live-match escalations and coordinating resolution with internal teams, Clubs, venues, and other stakeholders.\nInterpreting and applying league policies and procedures.\nIdentifying matchday trends, operational risks, and recurring issues.\nRecommending process and operational improvements based on matchday observations and analysis.\nEscalating complex or high-impact issues to department leadership when appropriate.\n\nApply Matchday Manual policies and procedures to day-to-day and live-match operational issues and maintain a strong working knowledge of league standards and protocols.\nDevelop and maintain Club-facing and internal Matchday Operations materials, including operational documentation, databases, reports, presentations, and other resources.\nSupport the evaluation and enhancement of weather-monitoring tools and processes, identifying opportunities to improve inclement-weather tracking and matchday decision support.\nPlan and execute assigned operational workstreams for MLS and affiliated marquee events, including MLS All-Star, MLS Cup, Leagues Cup, and other events as assigned.\nCoordinate departmental and event-related administrative processes, including consultant, temporary worker, and vendor agreements.\nCoordinate vendor payments, contract administration, expense tracking, and budget reconciliation; identify spending trends, variances, and potential issues for department leadership.\nMaintain event-related equipment inventories, records, and materials to support operational readiness.\nPrepare operational updates, analyses, and presentations for department leaders and executive audiences.\nBuild and maintain effective working relationships with Clubs, internal departments, vendors, event partners, and other stakeholders.\nIdentify opportunities to improve departmental processes, documentation, tools, and workflows.\nPerform additional responsibilities as assigned.\nWork Requirements \nAbility to work non-traditional hours, including regularly scheduled evenings, weekends, and holidays throughout the MLS season.\nAbility to work from the office as required to support matchday operations and league events.\nAbility to travel up to 20%.\nQualifications\nBachelor’s Degree in Sport Management, Sports Administration, Business Administration, or a related field.\n3+ years of experience in event operations, sporting operations, competition operations, matchday operations, or a related field, preferably within the sports industry.\nRequired Skills\nExcellent written, verbal, and interpersonal communication skills, with the ability to work effectively with Clubs, internal departments, vendors, and other stakeholders.\nStrong decision-making and problem-solving skills, including the ability to exercise sound judgment in fast-paced and time-sensitive situations.\nDemonstrated ability to independently manage assigned projects and workstreams while meeting deadlines with minimal supervision.\nStrong organizational and project management skills with exceptional attention to detail.\nAbility to manage multiple priorities simultaneously in a fast-paced, collaborative environment.\nStrong analytical skills with the ability to identify operational trends, risks, and opportunities for improvement.\nStrong presentation and visual communication skills, including the ability to develop clear and effective materials for operational and executive audiences.\nHigh level of professionalism, integrity, accountability, and commitment to quality.\nProficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Smartsheet.\nWorking knowledge of soccer and professional match operations.\nDesired Skills\nExperience supporting live sporting events, competition operations, or professional matchday environments.\nExperience working with event vendors, temporary staff, budgets, contracts, or operational logistics.\nSpanish-language proficiency.\nTotal Rewards\nMajor League Soccer offers a competitive starting base salary of $66,500 - 70,000, based on individual qualifications, market financials, and operational business needs. We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent. Our benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous Holiday and PTO schedule to promote work-life balance. We also prioritize career and professional development, offering on-the-job training, feedback, and ongoing educational opportunities.\nMajor League Soccer believes in the value of in-person collaboration to support teamwork, creativity, and connection. Employees in this role are expected to work a four (4) day in-office schedule, with the flexibility to work remotely one (1) day each week, based on business and department needs.\nMajor League Soccer is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.\nMajor League Soccer is committed to providing reasonable accommodations to individuals with disabilities throughout the application and hiring process, as well as during employment. Applicants who require an accommodation may contact Human Resources to request assistance.\nJoin our team and help support the growth and success of Major League Soccer.","description_format":"text","description_chars":6466,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sports Media","Sports Organizations"],"lifecycle":[{"event":"open","at":"2026-09-07T08:51:36Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.617,"p_room":0.28,"age_days":62,"expected_fill_days":23,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/mlssoccer-senior-coordinator-matchday-operations","json_url":"https://alion.io/job/mlssoccer-senior-coordinator-matchday-operations.json","meta":{"generated_at":"2026-11-10T06:34:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15340,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20301},"rest":"https://alion.io/mcp/rest/get_company?id=20301"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmlssoccer-senior-coordinator-matchday-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmlssoccer-senior-coordinator-matchday-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmlssoccer-senior-coordinator-matchday-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mlssoccer-senior-coordinator-matchday-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmlssoccer-senior-coordinator-matchday-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":498859}},{"tool":"search_jobs","arguments":{"company":"mlssoccer.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":498859},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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