{"id":788977,"url":"https://alion.io/job/mobileaction-senior-account-manager","title":"Senior Account Manager","company":{"id":679924,"name":"MobileAction","domain":"mobileaction.co","url":"https://alion.io/company/mobileaction","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ankara, Turkey"],"countries":["TR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":113000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5512},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":true},{"name":"Machine Learning","optional":true},{"name":"Spotify","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-07-29T13:06:30Z","employer_posted_date":"2026-07-29","last_verified_at":"2026-11-03T14:23:28Z","board_verified":true,"closed_at":null,"days_open":97,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":96},"description":"About Us\nMobileAction is a leading app growth and analytics platform that has been empowering developers, marketers, and global brands to make smarter decisions across the mobile ecosystem since 2013. Powered by large-scale data, machine learning, and AI, our products span ASO, Apple Ads automation, competitive intelligence, and market analytics, supporting over $2 billion in Apple Ads spend in 2026, with enterprise customers including Google, Meta, Spotify, and Grammarly.\nIn 2026, MobileAction joined InMobi, one of the world's leading advertising and AI technology companies, accelerating our mission to build next-generation mobile growth solutions. At MobileAction, you'll work alongside talented teams, help some of the world's leading mobile companies grow, and make a direct impact on customer success.\nAbout the Role\nAs a Senior Account Manager, you will be responsible for building and maintaining long-term relationships with our Small and Mid-Market customers while driving customer satisfaction, retention, renewals, and growth.\nYou will act as the primary point of contact throughout the customer lifecycle, ensuring clients maximize the value of MobileAction's solutions. Working closely with Sales, Customer Success, Product, and Marketing teams, you'll proactively identify opportunities to prevent churn, increase product adoption, and drive upsell opportunities.\nWhat You'll Do\nBuild and maintain strong relationships with customers as their primary point of contact.\nManage customer renewals and identify expansion opportunities through upsell and cross-sell initiatives.\nMonitor customer engagement, usage, and account health to proactively prevent churn.\nGuide customers throughout their journey, from onboarding to long-term product adoption.\nUnderstand customer goals and provide solutions that create measurable business value.\nCollaborate with internal teams to resolve customer needs and share product feedback.\nMaintain accurate account information and contribute to retention and revenue targets.\nWhat You'll Bring\nBachelor's degree in Business, Communications, Marketing, or a related field.\n4+ years of experience in Account Management, Customer Success, Sales, or another client-facing role in mobile advertising, ad-tech, or digital marketing sectors.\nStrong communication, relationship-building, and negotiation skills.\nCustomer-focused mindset with strong problem-solving abilities.\nAbility to manage multiple accounts and prioritize effectively.\nExperience working with cross-functional teams.\nAbility to understand customer needs and translate them into business impact.\nStrong organizational skills and ownership mindset.\nProfessional English communication skills (written and verbal).\nComfortable using AI tools to improve productivity and deliver data-driven customer insights.\nUnderstanding of marketing metrics and advertising campaign performance.\nNice to Haves\nExperience managing Enterprise or SaaS customer accounts.\nExperience with CRM platforms such as HubSpot.\nExperience using Tableau or other reporting tools.\nProven track record of achieving renewal and upsell targets.\nExperience managing high-value Annual Recurring Revenue (ARR) portfolios.\nOur Culture\nOpen, collaborative, and high-trust environment.\nFast-moving startup mindset with global-scale impact.\nMotivated and inspiring teammates.\nStrong focus on customer success, ownership, and continuous learning.\nOpportunity to work with leading global mobile companies.\nContinuous feedback and transparent communication.\n Impatient with Actions, Patient with Results.\nWhat We Offer\nCompetitive USD salary.\nPrivate Health Insurance.\nTop-notch tech equipment.\nEnglish-speaking and multinational work environment.\nFree breakfast every day.\nUnlimited snack bar.\nFlexible work hours.\nMonthly food & transportation allowance.\nUnlimited online learning 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