{"id":1459200,"url":"https://alion.io/job/mobilityworks-general-manager-2","title":"General Manager","company":{"id":1906770,"name":"MobilityWorks","domain":"mobilityworks.com","url":"https://alion.io/company/mobilityworks","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Plainfield, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-10T15:31:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-09T02:35:01Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Job Description\nMobilityWorks is the nation's leading retailer of wheelchair-accessible vehicles and mobility solutions, dedicated to empowering people with disabilities to live independently. With locations across the United States, we provide vehicle sales, service, rentals, and home accessibility solutions, delivering exceptional customer service and innovative products that improve quality of life. Our team is driven by a shared mission to make transportation and accessibility easier for every customer.\nThe General Manage r holds the responsibility of executing the store operations playbook flawlessly, aiming to achieve the store's defined objectives. This role carries substantial influence over the company's revenue and significantly contributes to market expansion, representation, and the quality of customer relationships. These contributions align with company policies, processes, and procedures.\nSupervise all facets of the store's operations, including consumer sales, commercial sales, and service operations.\nSupport the overall company objectives and ensure consistent messaging in alignment with Regional Sales and Service Managers to the store staff.\nProvide store performance reports as required, utilizing Key Performance Indicators as outlined in Rhythm.\nIdentify local market opportunities and utilize corporate support to enhance business through localized marketing efforts.\nCollaborate with the HR Department to recruit and retain qualified candidates to meet the store's staffing requirements.\nEffectively manage team performance and provide coaching and mentorship to enhance effectiveness in each role.\nUphold customer treatment standards characterized by courteous and professional conduct, fostering complete customer satisfaction.\nPromote a culture of training by participating in company training initiatives and fostering continuous learning.\nOversee and promote the sale of all company products and services across all company locations, involving all personnel.\nManage incoming leads generated by the Business Development Center to meet show rate and solution rate goals.\nAccurately forecast unit sales and gross profit levels.\nCollaborate with the Regional Sales Manager to review the GM Scorecard and identify focus areas.\nManage and maintain vehicle inventory in collaboration with the Inventory team.\nPartner with the Service Manager to oversee service operations, including technician efficiency and overall billable hours.\nAim to achieve NPS results at or above the overall corporate average through our Solution Experience process.\nFoster Employee Engagement by demonstrating leadership skills in support of our core values.\nHigh school diploma or GED is a prerequisite.\n2-3 years of experience in sales management is essential.\nExceptional customer service skills and experience are mandatory.\nProficiency in Microsoft Office products and technical aptitude is required.\nDemonstrated ability to work independently with minimal supervision is a must.\nStrong computer skills with familiarity in SalesForce are preferred.","description_format":"text","description_chars":3070,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Secondhand","Mobility & Assistive 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