Visitor Services Supervisor
Confirmed on the employer's own hiring board on Sep 26, 2026. First seen by Alion on Sep 25, 2026.
Position Summary
Posted on: Sept 25, 2026
Closing on: October 7, 2026
Location: Toronto, ON
Employment Type: Casual
Remote/Onsite: Onsite
Level: Supervisor
Report to: Visitor Services Manager
Start date: November 4, 2026
Salary: $29.00 per hour (plus in lieu of vacation 4% and benefits 4.5%)
Benefits: Attractions Ontario Benefits and Toronto Attractions Council Benefits
The Visitor Services Supervisor is responsible for overseeing all aspects of the public's interaction with the museum, with a key focus on driving sales and enhancing the visitor experience. This role includes welcoming visitors, ensuring the safety and security of artworks, managing the opening and closing procedures, and supervising the front-of-house team. As the primary on-duty problem-solver, the Supervisor actively collaborates across departments to maintain a consistent and welcoming environment while strategically tracking, motivating, and leading the front-of-house staff to meet and exceed merchandise and membership sales targets.
We are also interested in candidates who are open to occasionally taking on Visitor Experience Guide shifts as a secondary role. This may provide opportunities for additional shifts while helping to support operational and scheduling needs.