{"id":2403865,"url":"https://alion.io/job/model-1-customer-sales-coordinator-field-sales-representative","title":"Customer Sales Coordinator-Field Sales Representative","company":{"id":2609778,"name":"Model 1","domain":"model1.com","url":"https://alion.io/company/model1","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T00:12:39Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-25T16:50:13Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Overview\nAbout Model 1 Commercial Vehicles: Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next. It’s the strength of our relationships - both with customers and manufacturers - that allows us to keep a finger on the pulse of what our customers need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, customers have a partner from challenge all the way through solution and beyond.\nOur Core Values: At Model 1, we are committed to living our core values:\nSolving Problems: Trust what you know. Work together to find solutions. See every angle and figure it out.\nSetting the Tone: Establish the mood that puts others at ease. Be the person that you’d want to interact with - approachable and transparent.\nDrive Forward: Keep your eyes up to see what’s ahead. Imagine better methods. Seize opportunities. Move the business and the market, meaningfully.\nFind Balance: Match your energy at work to your energy with family, friends, and community. Decide and align your priorities. Pour into yourself and those around you.\nOwn It: Take the extra step. Fix issues when they come up. Care from start to finish. Do the right thing, every time.\nJob Summary: Field-facing role that proactively engages existing fleet customers and prospects new local customers for parts and service. Educates on Model 1 offerings (parts, service, warranty, vehicle lines, commercial upfitting), captures fleet size/ composition, hands off to internal owners (Parts, Service, Sales), and follows through until the customer’s need is fulfilled and satisfaction is confirmed.\nWhat You Will Gain\nCompetitive benefits including health insurance, paid holidays, and vacation pay\nContinuous training to provide you the opportunity to develop your full potential and be a true business partner\nAccess to an expansive network of mentors and networking opportunities\nTop quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service\nResponsibilities\nField Outreach and Discovery\nPlan weekly route of customer visits; prioritize top fleets and time-sensitive needs.\nConduct drop-ins, scheduled meetings, and phone/video touchpoints; document notes in CRM/DMS the same day.\nProfile fleets (size, composition, duty cycles, service intervals) and identify parts and service opportunities.\nSales Enablement and Coordination\nCreate and route opportunities: Parts (order coordination), Service (submit requests + coordinate with Scheduling),Vehicle Sales (warm intro), Upfit (capture requirements).\nSet clear expectations; do not promise dates-defer to Scheduling for slotting and lead times.\nTrack all handoffs with owners and dates; keep customers informed.\nFollow-up & Customer Success\nSend visit recap within 24 hours with agreed next steps and contacts.\nConfirm parts arrival/pickup, service appointments, and satisfaction; request CSAT feedback.\nEscalate stockouts, delays, or quality concerns quickly with options presented.\nData, Systems & Process Discipline\nMaintain accurate customer/fleet profiles, opportunity stages, and next steps in CRM/DMS.\nMeet response & follow-up SLAs; use standard email/phone templates.\nLog every touch (visit/call/email) and attach visit notes/photos as needed.\nSafety, Compliance & Professionalism\nSafe driving record (MVR check); follow company vehicle/mileage policy; PPE asrequired on sites.\nRespect facility rules at customer sites; represent Model 1 brand standards at alltimes.\nQualifications\nRequired\nExcellent communication and customer empathy; confident with in-person outreach.\nOrganized and self-directed in the field; strong follow-through.\nComfort learning parts/service basics (training provided).\nProficiency with phone/email; basic spreadsheets; willingness to learn CRM/DMS mobile app.\nValid driver’s license; daily local travel (60-80% in the field).\nPreferred\nCustomer service, retail parts, dealership service writing, inside/outside sales experience.\nFamiliarity with commercial vehicles/upfitting or warranty processes\nKPIs\nActivity: 12-18 in-person visits/week; 30-40 outbound touches/week (calls/emails).\nPipeline: new accounts added/month; qualified opportunities created (parts/service/upfit).\nConversion: % opps to parts order; % opps to scheduled service; attach rate (parts+service).\nFollow-through: 100% visit recaps within 24h; zero orphaned opps; SLA compliance.\nCSAT & retention: post-interaction satisfaction; repeat work from existing fleets.\nData hygiene: complete fleet profiles; accurate stages; timely notes.\nPay Range\nUp to 60,000","description_format":"text","description_chars":4991,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T00:12:39Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.799,"p_room":0.9,"age_days":12,"expected_fill_days":22,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/model-1-customer-sales-coordinator-field-sales-representative","json_url":"https://alion.io/job/model-1-customer-sales-coordinator-field-sales-representative.json","meta":{"generated_at":"2026-10-25T20:33:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29065,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2609778},"rest":"https://alion.io/mcp/rest/get_company?id=2609778"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmodel-1-customer-sales-coordinator-field-sales-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmodel-1-customer-sales-coordinator-field-sales-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmodel-1-customer-sales-coordinator-field-sales-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/model-1-customer-sales-coordinator-field-sales-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmodel-1-customer-sales-coordinator-field-sales-representative"}]}