{"id":3915403,"url":"https://alion.io/job/modelwise-account-manager-payouts","title":"Account Manager, Payouts","company":{"id":4410409,"name":"Modelwise","domain":"modelwise.ai","url":"https://alion.io/company/modelwise-gmbh","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"A","score":100,"open_postings":356,"ghost_share":0.006,"stale_share":0.115,"repost_share":0.062,"time_to_fill_p50_days":12,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Instagram","optional":false},{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-11-06T22:26:36Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T15:48:36Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Company Description\nWise is a global technology company, building the best way to move and manage the world’s money.\nMin fees. Max ease. Full speed.\nWhether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.\nAs part of our team, you will be helping us create an entirely new network for the world's money.\nFor everyone, everywhere.\nMore about our mission and what we offer.\nJob Description\nWise Platform powers cross-border payments for banks, enterprise corporations, and global tech platforms. The Payouts team specifically serves high-volume enterprise clients-such as creator economy platforms, content licensing firms, and gig-economy businesses-that rely on Wise’s API infrastructure to send funds globally at scale.\nAs one of the first three hires on this newly formed team, you will own the entire post-sale lifecycle for North American enterprise accounts. You will be responsible for driving partner onboarding, ensuring smooth API integrations, maintaining account health, and proactively driving net revenue expansion through corridor, currency, and volume growth. In addition to client-facing duties, you will build the foundational account management playbook, escalation paths, and partner health frameworks for this business line.\nKey Responsibilities:\n1. Partner Onboarding & Go-Live (30%)\nPartner with Pre-Sales and Implementation teams to project-manage newly signed enterprise accounts from contract execution to first successful payout run.\n\nEnsure flawless technical go-lives to rapidly transition signed contract value into active processing volume.\n\n2. Account Expansion & Revenue Growth (30%)\nOwn net revenue retention and expansion targets across your portfolio, driving adoption of new payment corridors, currencies, payout flows, and additional business units.\n\nTranslate pre-sale business cases into post-sale operational reality, actively growing volume month-over-month.\n\n3. Technical Relationship Management & Portfolio Health (20%)\nServe as the primary, hands-on point of contact for live enterprise partners (e.g., creator platforms, marketplaces, gig-economy firms).\n\nAct as a first-line technical resource to triage API batch failures, webhook errors, and settlement discrepancies directly with partner engineering teams before escalating to internal engineering.\n\nMonitor transaction volume metrics continuously to identify usage anomalies, operational risks, or drop-offs ahead of formal account reviews.\n\n4. Function Building & Operational Excellence (10%)\nDesign, test, and implement foundational post-sale processes, including client onboarding playbooks, account health scoring models, QBR formats, and internal escalation paths.\n\nCollaborate cross-functionally with Global Wise Platform teams across Technical Support, Compliance, Pricing, and Product to optimize client experience and workflow efficiency.\n\n5. Risk & Compliance Monitoring (10%)\nMonitor evolving partner business models and payment flows to identify potential regulatory or compliance shifts, partnering with internal Compliance teams to adjust operational setups as needed.\n\nQualifications\nExperience: 4+ years of post-sale account management, customer success, or partner management experience in payments, fintech, or technical API infrastructure.\n\nProven Track Record: Demonstrated experience meeting or exceeding quantified expansion and net revenue growth metrics (not solely customer satisfaction/NPS scores).\n\nTechnical Aptitude: Clear understanding of API and payment infrastructure concepts; able to accurately scope and diagnose client technical issues to drive quick resolution with internal engineering and product teams.\n\nBuilder Mindset: Strong comfort level with ambiguity, unstructured environments, and building operational playbooks from scratch.\n\nData Fluency: Proven capability using transactional data and client usage metrics to assess portfolio health and surface expansion opportunities.\n\nAdditional Information\nThe book is small today, and it's yours to grow. You're not inheriting a mature portfolio with a renewal calendar. Early on, more of your time goes to go-lives and to building the function than to managing a steady book. That flips as the sellers land accounts, and the partners you take live in year one are the ones you'll grow for the next three.\nExpansion is the number, not renewals. In this market, new corridors, currencies, payout flows and business units inside an existing partner are worth more than most new logos. Growing what we've won is the job, not something that happens once a year.\nFor everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.\nWe're proud to have a truly international team, and we celebrate our differences.\nInclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.\nIf you want to find out more about what it's like to work at Wise visit Wise.Jobs.\nKeep up to date with life at Wise by following us on LinkedIn and Instagram.","description_format":"text","description_chars":5287,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Simulation & Digital Twin Software","Industrial AI","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-11-07T11:38:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":12,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-07T15:48:56Z"},"pay":null,"html_url":"https://alion.io/job/modelwise-account-manager-payouts","json_url":"https://alion.io/job/modelwise-account-manager-payouts.json","meta":{"generated_at":"2026-11-07T15:48:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21784,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4410409},"rest":"https://alion.io/mcp/rest/get_company?id=4410409"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmodelwise-account-manager-payouts"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmodelwise-account-manager-payouts"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmodelwise-account-manager-payouts"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/modelwise-account-manager-payouts\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmodelwise-account-manager-payouts"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3915403}},{"tool":"search_jobs","arguments":{"company":"modelwise.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3915403},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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