{"id":3366745,"url":"https://alion.io/job/modelwise-business-operations-manager-wise-business","title":"Business Operations Manager, Wise Business","company":{"id":4410409,"name":"Modelwise","domain":"modelwise.ai","url":"https://alion.io/company/modelwise-gmbh","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"A","score":88,"open_postings":63,"ghost_share":0,"stale_share":0.683,"repost_share":0.016,"time_to_fill_p50_days":20,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":100000,"max_usd":169000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":111},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-27T12:59:30Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-30T18:00:43Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Company Description\nWise is a global technology company, building the best way to move and manage the world’s money.\nMin fees. Max ease. Full speed.\nWhether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.\nAs part of our team, you will be helping us create an entirely new network for the world's money.\nFor everyone, everywhere.\nMore about our mission and what we offer.\nJob Description\nTHE ROLE\nWe’re looking for a Manager to lead the Growth Pillar within our Business Operations team. This is a critical strategic role dedicated to Wise Business, our international account that helps small and medium-sized enterprises (SMEs) scale without borders.\nAs the Growth Lead for Biz Ops, you will sit at the intersection of Product, Marketing, Sales, and Operations to enable the growth of our Business customers.\nWHAT YOU’LL BE DOING\nStrategy & Execution: Own the roadmap for the Growth Pillar, ensuring we are on track to meet our goals for Wise Business customers.\n\nOperationalize Account Specialists and partner with Sales: Partner with our Sales teams to nurture high-value leads and build out a world-class Account Specialist organization focused on the growth and retention of our most impactful customers.\n\nShape Product Strategy: Act as the strategic bridge between our Business product and operations teams to build out the right tooling for the Commercial team, as well as the right experience for our largest Businesses.\n\nMarketing Partnership: Work closely with Business Marketing to drive brand awareness specifically tailored to the SME segment.\n\nRetention & Value: Identify opportunities to increase \"revenue per customer\" by deeply understanding business needs and ensuring Wise becomes their essential day-to-day financial tool.\n\nWHAT YOU’LL BRING\nStrategic Leadership: 8+ years of experience in Growth, Business Operations, or Strategy roles, ideally within a fast-scaling B2B or Fintech environment.\n\nOperational Excellence: You don't just come up with ideas; you build the processes and teams (like Account Management/Specialists) to make them a reality.\n\nCommercial Acumen: You are comfortable with aggressive revenue targets and know how to pull the levers of acquisition, upsell, and retention to reach them.\n\nCollaboration & Influence: You are an expert stakeholder manager. You can align Product, Sales, and Marketing teams toward a singular goal, navigating complex global structures with ease.\n\nData-Driven Mindset: While you have great intuition, you back it up with data. SQL proficiency and ability to build out own analysis and dashboards.\n\nEntrepreneurial Drive: You have a bias for action. You enjoy working in a fast-paced environment where you are expected to identify high-impact opportunities and \"just make them happen.\"\n\nNICE TO HAVE BUT NOT ESSENTIAL\nDeep understanding of the financial and expense management needs of SMEs with prior experience in the space.\n\nExperience in building or scaling an Account Management or Customer Success function from the ground up.\n\nFamiliarity with the \"servicing\" side of growth-understanding how customer support and onboarding friction impact long-term retention.\n\nAdditional Information\n£90,000 - £118,000\nFor everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.\nWe're proud to have a truly international team, and we celebrate our differences.\nInclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.\nIf you want to find out more about what it's like to work at Wise visit Wise.Jobs.\nKeep up to date with life at Wise by following us on LinkedIn and Instagram.","description_format":"text","description_chars":3922,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Internet Services","Manufacturing","Internet Service Providers"],"lifecycle":[{"event":"open","at":"2026-10-27T23:26:23Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":20,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/modelwise-business-operations-manager-wise-business","json_url":"https://alion.io/job/modelwise-business-operations-manager-wise-business.json","meta":{"generated_at":"2026-10-30T20:31:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10572,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4410409},"rest":"https://alion.io/mcp/rest/get_company?id=4410409"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmodelwise-business-operations-manager-wise-business"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmodelwise-business-operations-manager-wise-business"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmodelwise-business-operations-manager-wise-business"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/modelwise-business-operations-manager-wise-business\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmodelwise-business-operations-manager-wise-business"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3366745}},{"tool":"search_jobs","arguments":{"company":"modelwise.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3366745},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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