{"id":2399622,"url":"https://alion.io/job/modelwise-transaction-health-senior-analyst","title":"Transaction Health Senior Analyst","company":{"id":4410409,"name":"Modelwise","domain":"modelwise.ai","url":"https://alion.io/company/modelwise-gmbh","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":78,"open_postings":47,"ghost_share":0,"stale_share":0.894,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":["SG"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":67000,"max_usd":125000,"period":"year","method":"role_seniority_country_cell","sample_n":39},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-08-25T07:07:55Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-10-19T02:39:25Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Company Description\nWise is a global technology company, building the best way to move and manage the world’s money.\nMin fees. Max ease. Full speed.\nWhether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.\nAs part of our team, you will be helping us create an entirely new network for the world's money.\nFor everyone, everywhere.\nMore about our mission and what we offer.\nJob Description\nWe are looking for a Transaction Health Senior Analyst to join our Spend Operations team in Singapore. This is a senior individual contributor role for someone who wants to solve complex payment problems and help more good customer payments succeed.\nYou will use payment knowledge, data and stakeholder conversations to find the cause of payment problems. You will identify practical solutions and lead the work from the first signal to a measured result.\nYour mission:\nWise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world's first platform to offer true multi-currency banking, and they can spend every day using their Wise debit card.\nThe Spend Operations team is part of the Spend squad. Our mission is to make it reliable, convenient and eventually free to spend anywhere in the world.\nWe have an operational team that works closely with our dedicated Product and Engineering teams across offices on three continents. We also work with card schemes and other Product, Engineering and Operations teams at Wise.\nHow You Will Contribute:\nLead Investigations From Start To Finish\nFind important payment problems from payments data, customer reports and stakeholder input.\n\nUse SQL, Python or a similar language to test hypotheses and find patterns.\n\nInvestigate problems even when the available signal is incomplete.\n\nIdentify where the cause can sit across the payment flow.\n\nDecide when to continue, narrow, stop or move an issue to another owner.\n\nFind The Right Problems\nSelect work based on customer impact, materiality, evidence, ownership and a practical path to action.\n\nSeparate repeatable payment problems from isolated cases.\n\nSize the impact with the best available customer, payment, spend, cost or operational measures.\n\nBuild concise evidence packs that make the problem clear.\n\nDesign And Drive Solutions\nLook beyond the first or most obvious solution.\n\nIdentify practical levers across Product, Engineering, Risk, Operations, merchants, acquirers, processors and card schemes.\n\nFind the correct decision-maker and make the required action clear.\n\nLead stakeholder conversations and resolve unclear ownership.\n\nTrack actions, deadlines and blockers until the work reaches a clear outcome.\n\nMeasure Results And Improve How We Work\nDefine the success measure before an intervention starts.\n\nCompare results before and after the action.\n\nQualifications\nYou have strong practical data skills. You can use SQL, Python or a similar language to investigate complex data.\n\nYou understand payment systems and can reason across the full payment flow. Your experience can come from card issuing, acquiring, processing, a merchant, a payment service provider, a bank, a fintech or another payments area.\n\nYou can form clear hypotheses and test them with incomplete or conflicting evidence.\n\nYou do not stop after you find a pattern. You identify a solution and drive action.\n\nYou can find and assess several possible levers, including solutions that do not need a new technical build.\n\nYou can influence Product, Engineering, Risk, Operations and external payment partners.\n\nYou are comfortable leading work when you do not manage the people who own the final action.\n\nYou communicate complex findings in a clear and direct way.\n\nYou care about customer outcomes and know that a payment metric does not show the full customer experience.\n\nYou can work independently and make progress in an ambiguous area.\n\nYou share useful methods and help improve repeatable ways of working.\n\nNice To Have\nExperience with 3DS, payment authorisation, card acceptance, decline behaviour or post-authorisation processing.\n\nExperience working with merchants, acquirers, processors, card schemes, wallets, ATM operators or terminal providers.\n\nExperience with root-cause analysis, before-and-after measurement or controlled tests.\n\nExperience writing decision briefs for senior stakeholders.\n\nExperience leading complex cross-team work without formal authority.\n\nAdditional Information\nFor everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.\nWe're proud to have a truly international team, and we celebrate our differences.\nInclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.\nIf you want to find out more about what it's like to work at Wise visit Wise.Jobs.\nKeep up to date with life at Wise by following us on LinkedIn and Instagram.","description_format":"text","description_chars":5209,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Internet Services","Manufacturing","Internet Service Providers"],"lifecycle":[{"event":"open","at":"2026-10-12T23:12:51Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.349,"p_room":0.28,"age_days":54,"expected_fill_days":26,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/modelwise-transaction-health-senior-analyst","json_url":"https://alion.io/job/modelwise-transaction-health-senior-analyst.json","meta":{"generated_at":"2026-10-19T06:14:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3855,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4410409},"rest":"https://alion.io/mcp/rest/get_company?id=4410409"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmodelwise-transaction-health-senior-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmodelwise-transaction-health-senior-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmodelwise-transaction-health-senior-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/modelwise-transaction-health-senior-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmodelwise-transaction-health-senior-analyst"}]}