{"id":390332,"url":"https://alion.io/job/moderna-inc-technician-ii-command-center","title":"Technician II, Command Center","company":{"id":5847,"name":"Moderna","domain":"modernatx.com","url":"https://alion.io/company/modernatx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":17,"ghost_share":0,"stale_share":0.647,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Norwood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":53500,"max":85600,"currency":"USD","period":"year","gross":null,"usd_annual":85600},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"GMP","optional":false}],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-10-22T00:32:38Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":58},"description":"The Role:\nThe Command Center Technician II plays a critical role in the monitoring, operation, and support of Moderna’s utility and facility systems across campus operations. Serving as a central coordination point for facility events, this position leverages building management and monitoring systems to identify, investigate, troubleshoot, and escalate operational issues that may impact manufacturing, laboratory, and support environments. The technician ensures the reliable performance of critical utilities while maintaining compliance with regulatory, safety, and operational requirements.\nHere’s What You’ll Be Doing:\nMonitor and operate Global Command Center systems, including Building Management Systems (BMS) and other facility monitoring platforms supporting critical utility operations.\n\nRespond to, investigate, and coordinate alarm events utilizing systems such as BMS, Insight, PI, MelRok, and other site monitoring applications.\n\nAnalyze trends, historical data, and system performance information to perform initial troubleshooting and support timely issue resolution.\n\nAssess alarm relationships, equipment dependencies, and operational impacts to determine appropriate response and escalation pathways.\n\nCoordinate cross-functional response activities during facility and utility events, providing accurate and timely communication to stakeholders.\n\nMaintain detailed and accurate operational records, including shift pass-downs, alarm logs, call documentation, rounds documentation, and event reports.\n\nPerform routine operational activities including system monitoring, utility equipment investigations, preventive maintenance support, gas management activities, pH neutralization system operations, and facility rounds.\n\nEnsure compliance with all applicable GxP, GMP, GDP, environmental health and safety requirements, and site procedures.\n\nIndependently manage routine and moderately complex operational events while exercising sound technical and operational judgment.\n\nDemonstrate working knowledge of site utility systems, critical infrastructure, and associated operational risks to support reliable facility performance.\n\nServe as a technical resource for less experienced team members through knowledge sharing, coaching, and peer support.\n\nMaintain data integrity and documentation practices in accordance with regulatory requirements and company standards.\n\nSupport continuous improvement initiatives that enhance operational efficiency, system reliability, and alarm management effectiveness.\n\nPerform additional duties as assigned.\n\nHere’s What You’ll Need (Basic Qualifications):\nEducation: AS degree or certificate in a science/technical field or a technical trade school\n\nExperience: 2-5 years’ of experience\n\nSpecific Certifications or Training: None\n\nOther Quantifiable Preference: None\n\nHere’s What You’ll Bring to the Table (Preferred Qualifications):\n1-2+ years of experience supporting building management systems, facility operations, critical utilities, or related industrial environments.\n\nExperience monitoring and responding to facility or utility alarms within a regulated or mission-critical environment.\n\nExperience utilizing computerized maintenance management systems (CMMS) and facility monitoring platforms.\n\nSpecific Certifications or Training\n\nBuilding Management System (BMS) training or equivalent facility operations training preferred.\n\nGxP/GMP regulated environment experience preferred.\n\nKnowledge, Skills, and Abilities\n\nWorking knowledge of critical utility systems and facility operations.\n\nStrong troubleshooting and analytical skills with the ability to assess operational issues and determine appropriate escalation actions.\n\nEffective verbal and written communication skills with the ability to coordinate across multiple departments.\n\nStrong organizational skills and ability to manage multiple priorities in a fast-paced operational environment.\n\nDemonstrated attention to detail and commitment to documentation accuracy and data integrity.\n\nAbility to work independently and collaboratively within a 24/7 operational environment.\n\nPay & Benefits\nAt Moderna, we believe that when you feel your best, you can do your best work.That’s why our benefits and well-being resources are designed to support you-at work, at home, and everywhere in between.\nCompetitive healthcare, plus voluntary benefit programs to support your unique needs\nA holistic approach to well-being, with access to fitness, mindfulness, and mental health support\nFamily planning benefits, including fertility, adoption, and surrogacy support\nGenerous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown\nSavings and investments to help you plan for the future\nLocation-specific perks and extras\nThe salary range for this role is $53,500.00 - $85,600.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs.\n\nThe successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.\nAbout Moderna\nSince our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.\nBy living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.\nWe are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.\nIf you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.\nOur Working Model\nAs we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.\nModerna is a smoke-free, alcohol-free, and drug-free work environment.\nEqual Opportunities\nModerna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!\nModerna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.\nAccommodations\nWe’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best.\nModerna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at .\n#LI-NH1-","description_format":"text","description_chars":8340,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Vaccines","Infectious Disease Therapeutics"],"lifecycle":[{"event":"open","at":"2026-09-05T23:10:17Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 101 · green card filings: 27","filings_12m":101,"filings_prev_12m":150,"green_card_filings_12m":27,"median_offered_wage_usd":146797,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.461,"p_room":0.44,"age_days":58,"expected_fill_days":47,"reasons":["conf:29","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":85600,"is_top_pay":true},"html_url":"https://alion.io/job/moderna-inc-technician-ii-command-center","json_url":"https://alion.io/job/moderna-inc-technician-ii-command-center.json","meta":{"generated_at":"2026-10-23T13:05:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19450,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5847},"rest":"https://alion.io/mcp/rest/get_company?id=5847"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmoderna-inc-technician-ii-command-center"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmoderna-inc-technician-ii-command-center"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmoderna-inc-technician-ii-command-center"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/moderna-inc-technician-ii-command-center\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmoderna-inc-technician-ii-command-center"}]}