{"id":1206162,"url":"https://alion.io/job/modernizing-medicine-rcm-client-advisor","title":"RCM Client Advisor","company":{"id":1865761,"name":"Modernizing Medicine","domain":"modmed.com","url":"https://alion.io/company/modmed","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":153000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":350},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-06-09T00:00:00Z","employer_posted_date":"2026-06-09","last_verified_at":"2026-09-25T22:31:41Z","board_verified":true,"closed_at":null,"days_open":109,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":108},"description":"Join the Team Modernizing Medicine\nAt ModMed, we’re not just building software-we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This \"for doctors, by doctors\" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.\nA Culture of Excellence\nWhen you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:\nConsistently ranked as a Top Place to Work\n\n2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”\n\n2025 Black Book Awards: Ranked #1 EHR in 11 Specialties\n\nFlorida Venture Forum: Venture-Backed Company of the Year\n\nWe are growing fast, thinking big, and we are just getting started.\nReady to modernize medicine with us?\nJob Description Summary:\nModMed is hiring a driven RCM Client Manager, internally referred to as an \"RCM Client Advisor,\"to join our positive, passionate, and high-performing RCM (aka BOOST) Team. In this client-facing role, you'll be responsible for managing the client relationship, revenue cycle activities, and performance of your assigned medical practices to ensure a successful client experience. The RCM Client Manager collaborates with our internal RCM operations team and global partners to ensure a healthy Accounts Receivable and the achievement of our clients' RCM key performance indicators (KPIs) and goals. This is an exciting opportunity to leverage your RCM expertise to impact the revenue performance of medical practices.\nYour Role:\nServe as the primary point of contact for ModMed's RCM clients, managing and monitoring their end-to-end revenue cycle management processes.\n\nAnalyze A/R data to identify payer, denial, and coding trends. Develop action plans to increase revenue and improve workflows.\n\nDevelop and maintain strong client relationships to understand their unique RCM needs and challenges and ensure Client Key Performance Indicator benchmarks are met.\n\nProvide a high-level of value and customer service to both our client practices and their patients by identifying and efficiently resolving insurance and other billing-related issues.\n\nEstablish, implement and manage Practice Performance Plans that identify, quantify and resolve issues that are impacting service levels and/or delivery of contractual obligations, as needed.\n\nConduct routine audits and client meetings to review business metrics, progress, and other proactive topics to ensure high-quality delivery of contracted services.\n\nCollaborate with the internal RCM operations team to ensure seamless service delivery.\n\nReview and analyze customer accounts; identify trends and issues, recommend and implement solutions and see through to a successful resolution.\n\nWork closely with global partners to coordinate and optimize RCM processes and improve overall client metrics.\n\nManage and escalate complex issues to the appropriate internal teams or global partners for resolution.\n\nMaintain knowledge of current healthcare industry and specialty-related changes and keep abreast with ModMed software enhancements and releases.\n\nPromote collaborative relationships with operational leadership and on and offshore partners.\n\nParticipate in sales calls as needed to demonstrate depth of domain expertise.\n\nPerform additional projects and job duties as assigned.\n\nSkills & Requirements:\nBachelor's Degree preferred and/or training or equivalent combination of education and experience.\n\n3+ years of experience overseeing the entire revenue cycle management process for medical practices, including analyzing AR, denial trends, and payer issues, and developing and presenting key performance indicators (KPIs) and reports related to revenue cycle management (required).\n\nProven experience in an RCM client-facing role preferred.\n\nExtensive knowledge of medical billing/coding, front-office, physician practice management, and healthcare business processes.\n\nAdvanced Excel skills such as the ability to use formulas to analyze data, create tables and pivot tables, formatting and conditional formatting.\n\nStrong analytical and problem-solving skills required.\n\nExceptional written, verbal and interpersonal communication skills required.\n\nExcellent client-facing and presentation skills.\n\nAbility to manage and integrate information located in multiple software systems.\n\nStrong understanding of various insurance carriers, including Medicare, private HMOs, and PPOs.\n\nProfessional demeanor required.\n\nModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:\nUnited States\nComprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,\n401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.\nGenerous Paid Time Off and Paid Parental Leave programs,\nCompany paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,\nCompany-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,\nProfessional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,\nGlobal presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,\nWeekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.\nPHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote \"interviews,\" and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ().Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.","description_format":"text","description_chars":6973,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EHR & Clinical Software","Practice Management Software","Revenue Cycle & Medical Billing"],"lifecycle":[{"event":"open","at":"2026-09-24T23:55:15Z"}],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.396,"p_room":0.28,"age_days":108,"expected_fill_days":37,"reasons":["conf:2","stale_co","win:tail","crowd:"],"computed_at":"2026-09-25T05:45:01Z"},"pay":null,"html_url":"https://alion.io/job/modernizing-medicine-rcm-client-advisor","json_url":"https://alion.io/job/modernizing-medicine-rcm-client-advisor.json","meta":{"generated_at":"2026-09-26T03:33:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3787,"day_limit":5000,"remaining_today":1213,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}