{"id":3339430,"url":"https://alion.io/job/modernloop-2026-customer-success-manager","title":"Customer Success Manager","company":{"id":3074031,"name":"ModernLoop 2026","domain":"modernloop.com","url":"https://alion.io/company/modernloop-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bitbucket","optional":false},{"name":"Bootstrap","optional":false},{"name":"GA4","optional":false},{"name":"GCP","optional":false},{"name":"Git","optional":false},{"name":"Laravel","optional":false},{"name":"PHP","optional":false},{"name":"Rest API","optional":false},{"name":"RSpec","optional":false},{"name":"Ruby","optional":false},{"name":"Ruby on Rails","optional":false},{"name":"Sass","optional":false},{"name":"Sidekiq","optional":false},{"name":"WordPress","optional":false},{"name":"Yarn","optional":false},{"name":"GitHub","optional":true},{"name":"InVision","optional":true},{"name":"JavaScript","optional":true},{"name":"MySQL","optional":true},{"name":"Sketch","optional":true}],"status":"live","first_seen_at":"2026-10-01T23:50:46Z","employer_posted_date":null,"last_verified_at":"2026-10-01T23:50:46Z","board_verified":false,"closed_at":null,"days_open":28,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":28},"description":"In this role as Software Engineer, you will play a crucial role in developing applications that provide large employers with programmatic job distribution. This role involves collaborating with a team of developers to design, build, and deploy features that significantly impact customers.\n\nDevelop and maintain efficient, reusable, and reliable Ruby code\n\nImplement data storage solutions using various databases and storage systems\n\nImprove and maintain the performance and quality of applications.\n\nContribute in all phases of the web development lifecycle\n\nSoftware development/maintenance - coding, documentation, system testing, etc.\n\nWrite well designed, testable, efficient code\n\nEnsure code quality, organization, and automatization are upheld.\n\nEngage in code reviews and uphold best practices in software development.\n\nSupport continuous improvement by investigating alternatives and technologies and presenting these for review\n\nCode review other team members' code, support and teach other team members\n\nCommunicate with the greater creative team on best practices and design implications\n\nSupport a team of 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