RevOps Director

Old Street, London

Full-time

In office 4 days/week

Who We Are

Modulr is the payments automation platform that streamlines money movement with accuracy, control and reliability - built to scale. We process more than 200m transactions and over £180bn in payment value on an annualised basis, and we’re trusted by over 6,000 businesses from fast-growing SMEs to global enterprises.

We automate how money moves into and out of a business - payroll, supplier payments, spend management and payment collection - through a single platform, connected to the accounting and payroll systems finance teams already use, and underpinned by principal memberships of Visa and Mastercard and direct access to central bank infrastructure.

As a regulated payments provider with over a decade of experience, we’re the platform finance teams trust to run mission-critical operations. Modulr is backed by PayPal, FIS, General Atlantic, Blenheim Chalcot, Frog Capital and Highland Europe, with over 400 employees across London, Edinburgh, Amsterdam and Mumbai.

What You’ll Do

GTM architecture & revenue systems

• Own the end-to-end revenue technology stack - CRM, marketing automation, sales engagement, revenue intelligence, and data infrastructure - ensuring every system is integrated, clean, and actionable
• Design and enforce a single source of truth across Sales, Account Management, Partnerships and Marketing so that pipeline data, forecasts, and performance metrics are consistent across all teams
• Implement AI-powered lead scoring, intent signals, and predictive pipeline management to replace gut-check forecasting with model-driven confidence

Forecasting, analytics & revenue intelligence

• Build and own Modulr’s revenue forecasting model, with commit vs. upside accuracy within ±5% on a rolling 90-day basis.
• Define and govern the canonical GTM metrics: pipeline coverage, CAC, LTV:CAC, NRR, win rates by segment and channel, time-to-close, and multi-touch attribution
• Deliver real-time insights that connect pipeline activity to revenue and financial forecasts
• Run monthly revenue reviews and QBRs with rigour, identifying leading indicators of risk and opportunity before they appear in the numbers

Process design & GTM alignment

• Own the go-to-market playbook: lead routing, territory design, pipeline hygiene standards, handoff protocols and the renewal and expansion motion
• Drive sales capacity planning and headcount modelling in partnership with Finance
• Design onboarding and enablement infrastructure so new sellers ramp in under 90 days

Leadership & cross-functional influence

• Serve as the connective tissue between commercial functions, translating GTM strategy into operational reality
• Manage and grow a RevOps team, building a culture of rigour, speed, and continuous improvement
• Present to the ExCo on revenue performance, GTM efficiency, and operational health

AI & automation-first operations

• Deploy AI agents and workflows across the entire revenue lifecycle, including for data enrichment, lead qualification, pipeline hygiene, and workflow automation - transforming the way RevOps operates
• Champion the use of agentic AI tools across all revenue functions - and drive adoption through training and enablement

Who You Are

What you’ll need

• 7+ years in Revenue Operations, Sales Operations, or GTM Strategy, in a B2B environment
• Proven experience in a fintech, payments, or enterprise SaaS company - you understand complex sales cycles, API-led products, and partner or channel models
• Deep, hands-on expertise with CRM platforms (HubSpot and/or Salesforce) - you can build, break, and fix these systems yourself, not just manage vendors who do
• Strong command of revenue analytics: SQL or equivalent, BI tooling and financial modelling in support of forecasting and capacity planning
• Proven ability to present data-driven revenue stories to ExCo and Board-level audiences with clarity and conviction

Nice to haves

• A track record of hiring and developing RevOps talent; you build teams, not just processes
• Experience with revenue intelligence platforms
• A background spanning both Marketing Ops and Sales Ops - you understand the full funnel

What We Offer You

• Share Options - We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.
• Bonus - Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.
• Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc.
• Wellbeing app - confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available.
• Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule.
• Learning opportunities - Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels.
• Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business.
• Bike to work / E-bike scheme

ModInclusion

At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in.

By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing [email protected] - though this will withdraw you from consideration for the role.