{"id":1358559,"url":"https://alion.io/job/modus-create-sales-development-manager-sdrsdm-manager","title":"Sales Development Manager (SDR/SDM Manager)","company":{"id":678794,"name":"Modus Create","domain":"moduscreate.com","url":"https://alion.io/company/moduscreate","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","CA"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":99000,"max_usd":196000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":283},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-27T22:34:15Z","employer_posted_date":"2026-09-27","last_verified_at":"2026-09-30T03:39:25Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Opportunity\nWe’re looking for a Sales Development Manager (SDM) to drive new business growth for Modus Create across the US and Canada. In this full-time, remote role, you’ll lead a team of Sales Development Representatives while taking a hands-on, “player-coach” approach to outbound prospecting and opportunity generation.\nYou’ll provide operational leadership through coaching, training, performance management, and KPI reporting, while also contributing directly to prospect research, personalised outreach, opportunity qualification, and meeting generation. Working closely with Sales and Marketing, you’ll help develop the team, strengthen our sales pipeline, and share market insights that improve our messaging and approach.\nRequirements:\nTeam Management & Operations\nProvide operational leadership to the Sales Development team, including training, coaching, and performance management.\nManage team reporting and key performance indicators (KPIs).\nSupport recruiting and hiring for the team as required.\nHelp team members develop and achieve their performance goals.\nMaintain accurate reporting and forecasting against team KPIs.\nOutbound Prospecting & Lead Generation\nDrive new business through high-volume outbound prospecting activities.\nResearch prospective customers, industries, and market trends to create highly personalised and relevant communications.\nEngage with prospects through phone calls, email, and LinkedIn outreach.\nEnsure outbound activity consistently meets or exceeds weekly and monthly targets.\nMaintain a focus on relevant, researched, and personalised prospect messaging.\nOpportunity Qualification & Meeting Scheduling\nIdentify and qualify new sales opportunities.\nSchedule meetings for the Sales team.\nMeet or exceed activity and appointment-setting goals.\nMonitor the number and quality of qualified opportunities and scheduled meetings.\nSupport effective conversion of scheduled meetings into qualified sales opportunities.\nCRM & Sales Administration\nMaintain accurate prospect, opportunity, and activity records in the CRM.\nEnsure prospect and opportunity data remains current, complete, and accessible to the Sales team.\nSupport accurate sales pipeline reporting and forecasting through effective CRM administration.\nRelationship Building & Collaboration\nBuild strong, professional relationships with prospective customers.\nWork closely with the Sales team to ensure a smooth hand-off of qualified opportunities.\nSupport the quality and readiness of opportunities passed to Sales.\nMaintain positive and professional engagement with prospects throughout the outreach process.\nMarket Feedback & Marketing Optimisation\nProvide relevant market and prospect feedback to the Sales and Marketing teams.\nCollaborate with Sales and Marketing to review and optimise messaging and positioning.\nOrganise and share actionable insights to help improve the sales process.\nContribute to updates of the sales messaging framework to improve relevance and engagement.\nAdditional Responsibilities\nActively role-model, support, and contribute to Modus Create’s company values.\nAttend industry events and conferences as required to support sales programmes and lead generation efforts.\nUndertake other duties as required in line with the evolving needs of the business.\nSkills & Experience\nPrevious experience managing SDRs or individual contributors is preferred.\nPrevious experience in an SDR, inside sales, or business development role is preferred.\nPrevious experience in the software and technology sector is preferred.\nStrong communication and relationship-building skills.\nComfortable making outbound sales calls.\nOrganised, self-motivated, and goal-oriented.\nExperience using a CRM system is preferred.\nBonus points:\nRelevant sales or CRM certifications, such as HubSpot certifications.\nPrevious experience working with HubSpot CRM.\nExperience supporting sales training, coaching, and performance development.\nExperience in software, technology, or digital services environments.","description_format":"text","description_chars":4004,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development","Enterprise Apps Implementation Partners"],"lifecycle":[{"event":"open","at":"2026-09-27T23:08:56Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":45,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/modus-create-sales-development-manager-sdrsdm-manager","json_url":"https://alion.io/job/modus-create-sales-development-manager-sdrsdm-manager.json","meta":{"generated_at":"2026-09-30T04:26:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3086,"day_limit":5000,"remaining_today":1914,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}