{"id":3454463,"url":"https://alion.io/job/modus-soft-engineering-manager-operations-infrastructure","title":"Engineering Manager (Operations / Infrastructure)","company":{"id":4486117,"name":"Modus Soft","domain":"modus-soft.com","url":"https://alion.io/company/modus-soft","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"CET","utc_offset_min":1,"utc_offset_max":1},"hiring_geo_confidence":"inferred","locations":["Ukraine"],"countries":["UA"],"hiring_countries":["UA"],"hiring_countries_total":1,"salary":{"min":1000,"max":5000,"currency":"USD","period":"month","gross":false,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"CI/CD","optional":false},{"name":"ClickHouse","optional":false},{"name":"DNS","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Linux","optional":false},{"name":"Loki","optional":false},{"name":"Prometheus","optional":false},{"name":"SOC 2","optional":false},{"name":"TCP/IP","optional":false},{"name":"Terraform","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-10-20T21:44:23Z","employer_posted_date":null,"last_verified_at":"2026-10-20T21:44:23Z","board_verified":false,"closed_at":null,"days_open":13,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":13},"description":"About the role\n\nWe are hiring an Engineering Manager to run our Operations team — the team behind the VPN Super server fleet: thousands of servers across dozens of countries and multiple hosting providers, serving millions of users.\n\nYou will own what the team delivers. That means leading the engineers, building on-call and incident management that works around the clock, keeping fleet reliability, utilization and cost visible in numbers, and being the person R&D and the business go to for anything that touches infrastructure.\n\nYou report to the Head of Engineering & Operations.\n\nThis is a management role with a technical backbone. You will not be the deepest engineer in the room — the team has that depth — but you need enough of it to make good calls, challenge the team, and step in when it matters.\n\nLocation\n\nRemote.\n\nWorking hours follow CET (±2h).\n\nExpect to travel once or twice a year for team workshops.\n\nWhat you will do\n\nLead the Operations team: priorities, 1:1s, growth and performance — and own the outcomes\n\nBuild and run on-call and incident management: 24/7 coverage on a paid weekly rotation, severity levels, clear communication, blameless postmortems. You are the escalation point, not a link in the base rotation\n\nMake alerting mean something: less noise, every page tied to an action, runbooks and automation for the fixes that keep repeating\n\nOrganize how Operations works day to day — team meetings, planning cadence and the processes between them — and run the async standups across R&D and Operations, clearing blockers before they turn into delays\n\nShape how Operations works as an engineering team — practices, standards and habits, not just processes\n\nPlan Operations work together with the Head of Engineering & Operations, product management, R&D and the business\n\nCoordinate staged infrastructure rollouts with the mobile and backend teams\n\nTake part in RFCs and reviews of changes that touch infrastructure\n\nWork with our vendor lead on capacity planning and fleet cost across multiple hosting providers; keep utilization, reliability and cost visible in numbers\n\nStay hands-on when it matters: a hard incident, a design review, a change you want to understand before it ships\n\nUse and evaluate AI tooling as part of the workflow — we use it across operations, code review and research\n\nThe stack you will work with:\n\nLinux on bare metal across multiple hosting providers, multi-IP networking; WireGuard, OpenVPN and IKEv2; Ansible, Terraform, CI/CD and provisioning automation; Prometheus, Loki and Grafana, Grafana OnCall, ClickHouse.\n\nWhat we are looking for\n\n2+ years formally managing an infrastructure or DevOps team — 1:1s, performance and priorities, not technical leadership alone\n\n5+ years of hands-on engineering in infrastructure, DevOps or SRE\n\nComfortable with Linux, networking and infrastructure-as-code at the level of reviewing a change, not writing one every day\n\nYou have organized on-call before: set up or reshaped a rotation and an incident process, and lived with the results\n\nExperience running infrastructure at scale on bare metal across multiple data centers and hosting providers. A single public cloud alone is not enough\n\nStartup or scale-up experience: you have built processes where none existed, kept calm when priorities moved, switched from an incident to a vendor call in the same hour, and thought about cost per server\n\nYou take ownership. You do not need someone above you to make the call; you make it and stand behind it\n\nStrong Linux and networking fundamentals (TCP/IP, DNS, routing) — enough to challenge the team and debug alongside them when needed\n\nFluent English (C1): you will run meetings and write for the whole company every day\n\nHighly Valued\n\nA track record of measurably improving reliability or cost — fewer incidents, shorter recovery, lower cost per server\n\nHands-on experience with VPN or tunnelling protocols (WireGuard, OpenVPN, IPsec/IKEv2) and traffic obfuscation\n\nInfrastructure security and compliance: hardening, audits, SOC 2-style controls\n\nPrometheus, Loki and Grafana, Grafana OnCall, ClickHouse\n\nAnsible, Terraform and CI/CD for provisioning at fleet scale\n\nWhy this role\n\nScale that is real: millions of users on thousands of servers across dozens of countries and multiple hosting providers. The problems are not hypothetical\n\nOn-call, incident management and the team’s operating rhythm are yours to build\n\nA short reporting line to the Head of Engineering & Operations; decisions do not wait\n\nWe Offer\n\nOpportunity to propose solutions and influence technical decisions\n\nDynamic and challenging tasks\n\nTeam of experienced professionals\n\nCompetitive salary\n\nLow bureaucracy\n\nContinuous self-improvement\n\nLong-term employment with paid vacation and social benefits\n\nA bunch of perks 😊","description_format":"text","description_chars":4801,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Ukraine","iso":"UA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-29T12:21:41Z"}],"visa":[],"liveness":{"score":73,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.81,"p_room":0.9,"age_days":12,"expected_fill_days":28,"reasons":["seen:12","win:mid"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/modus-soft-engineering-manager-operations-infrastructure","json_url":"https://alion.io/job/modus-soft-engineering-manager-operations-infrastructure.json","meta":{"generated_at":"2026-11-02T23:13:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32689,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4486117},"rest":"https://alion.io/mcp/rest/get_company?id=4486117"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmodus-soft-engineering-manager-operations-infrastructure"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmodus-soft-engineering-manager-operations-infrastructure"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmodus-soft-engineering-manager-operations-infrastructure"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/modus-soft-engineering-manager-operations-infrastructure\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmodus-soft-engineering-manager-operations-infrastructure"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3454463}},{"tool":"search_jobs","arguments":{"company":"modus-soft.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3454463},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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