{"id":1272806,"url":"https://alion.io/job/moengage-site-reliability-engineer-ii","title":"Site Reliability Engineer II","company":{"id":1314,"name":"MoEngage","domain":"moengage.com","url":"https://alion.io/company/moengage","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Trakstar","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":31000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"Apache Kafka","optional":false},{"name":"ArgoCD","optional":false},{"name":"AWS","optional":false},{"name":"Celery","optional":false},{"name":"CI/CD","optional":false},{"name":"GCP","optional":false},{"name":"GitOps","optional":false},{"name":"Go","optional":false},{"name":"Grafana","optional":false},{"name":"Helm","optional":false},{"name":"Kubernetes","optional":false},{"name":"Kustomize","optional":false},{"name":"Linux","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Terraform","optional":false},{"name":"Unix","optional":false},{"name":"VictoriaMetrics","optional":false},{"name":"Rest-Assured","optional":true}],"status":"live","first_seen_at":"2026-08-31T10:25:21Z","employer_posted_date":null,"last_verified_at":"2026-08-31T10:25:21Z","board_verified":false,"closed_at":null,"days_open":36,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":36},"description":"About MoEngage :\n\nMoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Dominos, Nestle, Deutsche Telekom, and OYO.\n\nMoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.\n\nMoEngage Analytics arms marketers and product owners with insights into customer behavior.\n\nBrands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels.\n\nMoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs.\n\nMoEngages AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.\n\nFor over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers.\n\nWith offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.\n\nMoEngage was named a Contender in The Forrester Wave - Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report.\n\nMoEngage was also featured as a Leader in the IDC MarketScape - Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.\n\nAbout Role :\n\nAre you an SRE with a few years under your belt, itching to take on more significant challenges and drive impactful reliability initiatives? Do you have a solid grasp of cloud platforms and container orchestration, and a burning desire to automate everything in sight? As an SRE-2 at MoEngage, you'll be a critical member of our SRE team, responsible for the health and performance of key services and contributing directly to the evolution of our infrastructure at a scale that few engineers get to experience.\n\nThis is your chance to deepen your technical expertise, take on more ownership, and mentor emerging talent while working on a platform that operates at the cutting edge.\n\nRoles and Responsibilities :\n\n- Be a Reliability Champion: Take ownership of the reliability, performance, and efficiency of critical services.\n\n- Automate, Automate, Automate: Design, develop, and implement robust automation solutions to eliminate toil, streamline operations, and improve system resilience.\n\n- Battle Incidents (and Win): Lead troubleshooting efforts for complex production incidents, perform in-depth root cause analysis, and implement sustainable preventative measures.\n\n- Sculpt Our Infrastructure: Actively contribute to the design, implementation, and optimization of our cloud infrastructure on AWS and GCP, leveraging your expertise in technologies like Kubernetes.\n\n- Enhance Observability: Implement and refine advanced monitoring, alerting, and logging solutions to gain deep insights into system behavior and predict potential issues.\n\n- Collaborate for Success: Partner closely with development teams to influence architectural decisions, ensuring reliability, scalability, and security are built in from the start.\n\n- Strengthen Our Security Posture: Implement and advocate for advanced security practices within our infrastructure and operational workflows.\n\n- Drive Efficiency: Analyze and optimize cloud infrastructure spend, identifying and implementing cost-saving opportunities.\n\n- Guide the Next Wave: Mentor and guide SRE-1 engineers, contributing to the growth and knowledge sharing within the team.\n\n- Be Ready for Action: Participate in our on-call rotation, acting as a key point of escalation and resolution for critical issues.\n\nRequirements:\n\n- 3-5 years of hands-on experience in Site Reliability Engineering, DevOps, or a similar role with a strong focus on production systems.\n\n- Demonstrated expertise in Python or Go - you have a proven track record of automating complex tasks.\n\n- Strong command of AWS and/or GCP cloud platforms.\n\n- In-depth experience with containerization and orchestration using Kubernetes (K8s, ArgoCD, Helm/Kustomize).\n\n- Experience with infrastructure as code tools like Terraform or Ansible is highly valued.\n\n- Solid understanding and experience with monitoring and observability stacks (VictoriaMetrics, Prometheus, Grafana, ELK stack, etc.).\n\n- Deep knowledge of Linux/Unix systems internals and advanced networking concepts.\n\n- Proven ability to diagnose and resolve complex issues in large-scale distributed systems.\n\n- A strong understanding of Cloud Security and Information Security principles and best practices.\n\n- Experience with cloud cost analysis and optimization techniques.\n\n- Familiarity with CI/CD pipelines and GitOps methodologies.\n\n- Experience with messaging queues and distributed systems (Celery, Kafka) is a plus.\n\n- Excellent communication, collaboration, and problem-solving skills.\n\n- A desire to mentor and lead by example.\n\nWhy Join Us!\n\nAt MoEngage, we are passionate about our team and technology.\n\n- Life@MoEngage.\n\n- Tech@MoEngage.\n\n- Scale@MoEngage.\n\nWe handle more than a billion messages every day.\n\nRest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.\nSkills\nDevOps, Site Reliability, AWS, Kubernetes, Python, Golang, Cloud Infrastructure, Terraform, Ansible, Observability Services","description_format":"text","description_chars":5525,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Automation","Product Analytics & Session Replay"],"lifecycle":[{"event":"open","at":"2026-09-26T00:07:01Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.657,"p_room":0.55,"age_days":35,"expected_fill_days":30,"reasons":["seen:35","velocity","win:tail"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/moengage-site-reliability-engineer-ii","json_url":"https://alion.io/job/moengage-site-reliability-engineer-ii.json","meta":{"generated_at":"2026-10-06T21:54:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1874,"day_limit":5000,"remaining_today":3126,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1314},"rest":"https://alion.io/mcp/rest/get_company?id=1314"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmoengage-site-reliability-engineer-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmoengage-site-reliability-engineer-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmoengage-site-reliability-engineer-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/moengage-site-reliability-engineer-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmoengage-site-reliability-engineer-ii"}]}