{"id":3872510,"url":"https://alion.io/job/moha-soft-drinks-industry-field-system-support-fss","title":"Field System Support /FSS","company":{"id":4520821,"name":"Moha Soft Drinks Industry","domain":null,"url":"https://alion.io/company/moha-soft-drinks-industry","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Addis Ababa, Ethiopia"],"countries":["ET"],"hiring_countries":["ET"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-11-06T08:58:00Z","employer_posted_date":null,"last_verified_at":"2026-11-14T14:08:04Z","board_verified":false,"closed_at":"2026-11-14T14:08:04Z","days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":". Provide hands-on support to Area Sales Manager, Company Sales Representative and Key Distributions during field operations.\n. Train sales staff on using the SFA mobile app and dashboards.\n. Troubleshoot mobile device issues, application errors, syncing failures, and login challenges.\n. Validate route structure, customers lists, GPS tagging, and daily task execution.\n. Ensure compliance with daily usage standards (check-in/out, coverage, order capture).\n. Collect feedback from the field and submit insights to the SFA core team.\n. Monitor usage KPIs and support performance improvement.\n. Support user acceptance tests (UAT) for new feature or updates.\n. Document field issues and track resoulution with backend/system admin team.\nRequirements\nEducation \nBA Degree in Marketing or Related Fields .\nExperience\nA Minimum of 1 year relevant work experience.\nHow to apply\nQualified and interested applicants who meet the above requirements are invited to submit their applications through the Ethiojobs application system.","description_format":"text","description_chars":1024,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Ethiopia","iso":"ET","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-06T14:58:30Z"},{"event":"close","at":"2026-11-14T14:08:04Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/moha-soft-drinks-industry-field-system-support-fss","json_url":"https://alion.io/job/moha-soft-drinks-industry-field-system-support-fss.json","meta":{"generated_at":"2026-11-14T20:24:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25628,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4520821},"rest":"https://alion.io/mcp/rest/get_company?id=4520821"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmoha-soft-drinks-industry-field-system-support-fss"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmoha-soft-drinks-industry-field-system-support-fss"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmoha-soft-drinks-industry-field-system-support-fss"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/moha-soft-drinks-industry-field-system-support-fss\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmoha-soft-drinks-industry-field-system-support-fss"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3872510}},{"tool":"search_jobs","arguments":{"company":4520821,"detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3872510},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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