{"id":2052365,"url":"https://alion.io/job/mohawk-industries-warehouse-associate-ct-6","title":"Warehouse Associate - CT","company":{"id":2042092,"name":"Mohawk Industries","domain":"mohawkind.com","url":"https://alion.io/company/mohawkind","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Antonio, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2247},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-07T22:17:15Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-18T15:18:46Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.\nOur close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.\nDal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as serving walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.\n\nPrimary Objective\nTo engage with customers through multiple interaction types, including phone, email, and in-person. Showroom duties include guiding customers through the showroom and assisting with product selection. Efficiently coordinate between the Company and its customers with a high level of service and support, ensuring customer satisfaction.\nPrimary Function and Scope\nProvide exceptional customer service through phone, email, and in-person interactions.\nBuild and nurture strong customer relationships.\nAssist customers in selecting the appropriate products for their needs.\nRetrieve and bring product samples to customers in the showroom\nAccurately maintain customer contact information and transaction records.\nFollow up with customers on quotes, inquiries, and sales opportunities.\nProcess sales transactions, payments, and generate sales orders.\nCreate shipping orders and packing lists.\nAnswer inbound sales calls and proactively make outbound calls.\nMaintain and create marketing materials.\nCollaborate with the Sales Representative.\nStay informed about company products and services.\nPerform additional duties as required.\nExperience and Knowledge Required\nHigh School Diploma or GED equivalency required.\n1 or more years of customer service experience.\nFocus on customer account management is preferred\nCompetencies\nExcellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organizational required.\nAbility to interpret and follow oral and written instructions, policies, guidelines, and processing standards.\nAbility to demonstrate strong organizational and problem-solving skills required.\nGoal-oriented with a focus on delivering excellent customer service.\nAbility to demonstrate strong interpersonal relationship-building skills.\nProficient with PCs and navigating a multi-window environment.\nIntermediate skills in MS Outlook, Word, and Excel.\nMust be detail-oriented with the ability to multitask, manage priorities, and manage time effectively.\nOther Pertinent Job Information\nWhile performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.\nWe offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.\nDal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!\nActive military, transitioning service members and veterans are strongly encouraged to apply.\nMohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.","description_format":"text","description_chars":4305,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wood Products & Furniture","Natural Stones","Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-10-07T22:17:15Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 33 · green card filings: 5","filings_12m":33,"filings_prev_12m":23,"green_card_filings_12m":5,"median_offered_wage_usd":139868,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.767,"p_room":0.9,"age_days":9,"expected_fill_days":15,"reasons":["conf:3","wave","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/mohawk-industries-warehouse-associate-ct-6","json_url":"https://alion.io/job/mohawk-industries-warehouse-associate-ct-6.json","meta":{"generated_at":"2026-10-18T17:42:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22667,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2042092},"rest":"https://alion.io/mcp/rest/get_company?id=2042092"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmohawk-industries-warehouse-associate-ct-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmohawk-industries-warehouse-associate-ct-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmohawk-industries-warehouse-associate-ct-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mohawk-industries-warehouse-associate-ct-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmohawk-industries-warehouse-associate-ct-6"}]}