{"id":1674737,"url":"https://alion.io/job/mohegan-sun-collaboration-administrator","title":"Collaboration Administrator","company":{"id":1792161,"name":"Mohegan Sun","domain":"mohegansun.com","url":"https://alion.io/company/mohegansun","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":28,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Uncasville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":92000,"max_usd":185000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":520},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Copilot","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Hyper-V","optional":false},{"name":"IAM","optional":false},{"name":"ITIL","optional":false},{"name":"Least Privilege","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Okta","optional":false},{"name":"OneDrive","optional":false},{"name":"Power Automate","optional":false},{"name":"PowerShell","optional":false},{"name":"Service Desk","optional":false},{"name":"SharePoint","optional":false},{"name":"VMWare","optional":false},{"name":"Windows Server","optional":false},{"name":"Zero Trust","optional":false}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-14T03:00:54Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES\nIF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE\nPosition Summary:\nThe Collaboration Administrator is responsible for the administration, security, governance, optimization, and operational support of Mohegan's enterprise collaboration and productivity platforms. The role administers Microsoft 365 services including Microsoft Teams, SharePoint Online, OneDrive for Business, Exchange Online, Microsoft Purview capabilities, Copilot for Microsoft 365, and related workplace technologies.\nThis position partners with Infrastructure, Information Security, Service Desk, Application Development, Legal and Compliance, and business stakeholders to deliver reliable, secure, and intuitive collaboration services. The administrator promotes platform adoption, lifecycle governance, automation, data protection, user enablement, and continuous improvement across enterprise locations.\nPrimary Duties and Responsibilities include but are not limited to:\nCollaboration Platform Administration\nAdministers and supports Microsoft Teams, SharePoint Online, OneDrive for Business, Exchange Online, Forms and other approved Microsoft 365 services.\nManages tenant and workload configurations, administrative roles, service policies, licensing, permissions, integrations, and feature releases.\nMonitors Microsoft 365 service health, message center notifications, adoption trends, capacity, performance, and availability; coordinates response to service-impacting events.\nEvaluates new capabilities and recommends platform improvements aligned with business needs, enterprise architecture, security, supportability, and cost.\nMicrosoft Teams and Communications\nImplements and maintains Teams governance, including team creation, naming, ownership, expiration, archival, guest access, external collaboration, applications, meetings, webinars, and conferencing policies.\nTroubleshoots complex client, meeting, calling, presence, federation, and collaboration issues in partnership with network, endpoint, identity, and vendor teams.\nSharePoint, OneDrive, and Content Services\nAdministers SharePoint Online sites, hub sites, site collections, permissions, sharing controls, storage, navigation, search, and lifecycle standards.\nSupports intranet, departmental, project, and collaboration workspaces, as well as document management and content migration initiatives.\nManages OneDrive configuration, sharing, synchronization, retention, ownership transfer, and data recovery processes.\nMicrosoft 365 Security, Governance, and Compliance\nApplies least-privilege and Zero Trust principles to collaboration platforms, administrative access, applications, guest access, and external sharing.\nPartners with Information Security and Compliance to implement data classification, sensitivity labels, retention, records management, eDiscovery, legal hold, data loss prevention, auditing, and insider-risk controls as assigned.\nReviews platform access, excessive permissions, orphaned resources, inactive workspaces, risky applications, and external-sharing exposure; coordinates remediation with owners.\nSupports internal audits and applicable privacy, SOX, gaming regulatory, legal, and corporate policy requirements.\nIdentity, Integration, and Automation\nSupports collaboration-related identity and access controls within Microsoft Entra ID, including groups, enterprise applications, conditional access dependencies, and privileged administration.\nUses PowerShell, Microsoft Graph, Power Automate, APIs, and approved tooling to automate administration, reporting, lifecycle management, provisioning, and compliance tasks.\nSupports approved integrations between Microsoft 365 and enterprise systems while ensuring appropriate authentication, authorization, data handling, monitoring, and ownership.\nCopilot, AI, and Digital Workplace Innovation\nSupports deployment, administration, adoption, and governance of Copilot for Microsoft 365 and other approved AI-enabled productivity capabilities.\nPartners with security, privacy, legal, information governance, and business teams to promote responsible AI use and appropriate data-access practices.\nEvaluates emerging digital workplace technologies and conducts pilots, technical assessments, and recommendations for enterprise use.\nOperational Support and Service Management\nProvides advanced technical support for collaboration services and fulfills incidents, requests, problems, and escalations within established service expectations.\nPerforms root cause analysis, documents corrective actions, and implements improvements that reduce recurring incidents and user disruption.\nParticipates in Change, Incident, Problem, Release, Configuration, and Knowledge Management processes.\nParticipates in an on-call rotation and provides occasional after-hours support for maintenance, incidents, migrations, releases, and critical business events.\nUser Adoption, Training, and Knowledge Management\nDevelops administrator documentation, architecture diagrams, operating procedures, support runbooks, standards, user guides, and knowledge articles.\nCreates communications, training materials, office hours, workshops, and adoption resources that help employees use collaboration tools securely and effectively.\nProvides technical guidance and cross-training to Service Desk and IT teams to improve first-contact resolution and reduce single-resource dependency.\nSecondary Duties and Responsibilities:\nMaintains confidentiality and privacy in accordance with applicable laws, regulations, contractual requirements, and Mohegan policies.\nCoordinates with Microsoft, managed service providers, telecommunications partners, software vendors, and consultants as assigned.\nSupports platform migrations, mergers and acquisitions, tenant consolidation, business continuity, disaster recovery, and cyber-recovery activities.\nMaintains accurate records for licenses, configurations, service ownership, vendor support, technical dependencies, and platform roadmaps.\nPromotes superior customer service, professional communication, teamwork, and continual improvement.\nServer Virtualization and Identity Access Management\nProvides secondary administration and operational support for enterprise server virtualization platforms, including VMware vSphere, VMware Cloud Foundation, Microsoft Hyper-V, and related management technologies, as assigned. \nAssists with provisioning, configuration, maintenance, monitoring, patching, and lifecycle management of virtual machines, hypervisor hosts, clusters, templates, and supporting infrastructure components. \nSupports virtualization-related incident response, troubleshooting, performance analysis, capacity planning, and issue resolution in partnership with Infrastructure Engineering and vendor support teams. \nParticipates in virtualization platform upgrades, migrations, hardware refreshes, datacenter modernization initiatives, and platform-standardization efforts. \nAssists with maintaining the availability and recoverability of virtual infrastructure, including backup integration, replication, high availability, business continuity, disaster recovery, and cyber-recovery testing. \nMaintains virtualization documentation, configuration records, operational procedures, support runbooks, architecture diagrams, and knowledge articles for assigned technologies. \nProvides secondary support for Windows Server, Active Directory, DNS, DHCP, certificate services, file services, and related enterprise infrastructure technologies when required. \nProvides secondary administration and operational support for the Okta Identity and Access Management (IAM) platform, including application integrations, Single Sign-On (SSO), Multi-Factor Authentication (MFA), lifecycle management, and user provisioning processes.\nPartners with Information Security and Infrastructure teams to maintain secure authentication standards, strengthen identity controls, troubleshoot access issues, and support Zero Trust security initiatives.\nMinimum Education and Qualifications:\nBachelor's degree in Computer Science, Information Technology, Information Systems, Business, or a related field.\nThree years of experience administering enterprise Microsoft 365 collaboration services.\nHands-on experience administering Microsoft Teams, SharePoint Online, OneDrive for Business, and Exchange Online in a complex enterprise environment.\nExperience with Microsoft 365 administrative centers, Microsoft Entra ID, role-based access control, identity concepts, licensing, and service health management.\nExperience with Microsoft Purview, retention, information protection, data loss prevention, eDiscovery, auditing, or related governance capabilities is preferred.\nExperience using PowerShell and Microsoft Graph for administration, reporting, or automation.\nExperience with Power Platform, Copilot for Microsoft 365, Teams Phone, meeting-room technologies, or Microsoft Viva is preferred.\nWorking knowledge of networking, DNS, authentication, email flow, endpoint management, browser technologies, APIs, and cloud security fundamentals.\nWorking knowledge of server virtualization technologies, including VMware vSphere, VMware Cloud Foundation, Microsoft Hyper-V, virtual networking, shared storage concepts, clustering, high availability, backup, and disaster recovery.\nExperience supporting Windows Server operating systems, Active Directory, DNS, DHCP, certificate services, file services, and related enterprise infrastructure technologies is preferred.\nDemonstrated ability to troubleshoot complex problems, manage multiple priorities, document solutions, and communicate effectively with technical and nontechnical audiences.\nAbility to obtain and maintain gaming licensure in one or more jurisdictions, as required.\nAbility to participate in on-call coverage, work occasional off-hours, and travel to enterprise locations as needed.\nIn lieu of a bachelor’s degree, six years of progressively responsible experience administering enterprise Microsoft 365 collaboration services will be considered.\nPreferred Certifications:\nMicrosoft 365 Certified: Administrator Expert or current equivalent.\nMicrosoft Certified: Teams Administrator Associate, Identity and Access Administrator Associate, Information Protection and Compliance Administrator Associate, or current equivalent.\nITIL Foundation or equivalent service management certification.\nCompetencies: Incumbent will master the following competencies while in this position:\nMicrosoft 365 administration, governance, security, support, lifecycle management, and service optimization.\nStrong customer service, consultation, communication, documentation, training, and stakeholder-management skills.\nAnalytical troubleshooting, root cause analysis, automation, process improvement, and attention to detail.\nAbility to translate business needs into secure, scalable, supportable collaboration solutions.\nAbility to work independently and collaboratively while managing incidents, projects, operational work, and competing priorities.\nCommitment to continuous learning, responsible innovation, knowledge sharing, and enterprise standards.\nTraining Requirements:\nAppropriate Mohegan regulations\nKnowledge of Mohegan corporate and department policies and procedures\nProject management process and methodology\nMohegan technical architecture and standards \nPhysical Demands and Work Environment:\nOffice work environment\nMust be able to sit in front of a computer screen for extended periods of time\nRequires occasional off-shift work, including late night and early morning hours\nThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan reserves the right to make changes in the above job description whenever necessary.\nWork Shift:\nRegularKnock, knock. Hear that sound? That's opportunity!\n.\nMohegan Sun...","description_format":"text","description_chars":12262,"description_truncated":true,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Events & Ticketing","Gift Cards & Loyalty Programs"],"lifecycle":[{"event":"open","at":"2026-10-02T07:53:56Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.599,"p_room":0.9,"age_days":13,"expected_fill_days":24,"reasons":["conf:3","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/mohegan-sun-collaboration-administrator","json_url":"https://alion.io/job/mohegan-sun-collaboration-administrator.json","meta":{"generated_at":"2026-10-14T12:35:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15421,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1792161},"rest":"https://alion.io/mcp/rest/get_company?id=1792161"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmohegan-sun-collaboration-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmohegan-sun-collaboration-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmohegan-sun-collaboration-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mohegan-sun-collaboration-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmohegan-sun-collaboration-administrator"}]}