{"id":2287707,"url":"https://alion.io/job/mole-online-retail-supervisor","title":"Retail Supervisor","company":{"id":678364,"name":"Mole Online","domain":"moleonline.com","url":"https://alion.io/company/moleonline","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":13,"max":13,"currency":"GBP","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-10T14:47:16Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-06T10:46:04Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Retail Supervisor - Step into Leadership | Redhill | £13.25 per hour + training & progression opportunities\nWe’re looking for a proactive and customer-focused Retail Supervisor to join our team in Redhill. This is a fantastic opportunity for someone who enjoys leading from the front, supporting a team, and making a real impact in a busy, hands-on retail environment.\nYou’ll work closely with the Store Manager and Assistant Manager to keep the store running smoothly, inspire colleagues, and deliver a consistently high standard of customer service. If you’re passionate about retail and ready to take the next step in your leadership career, we’d love to hear from you.\nAbout The Role\nContract: Permanent\nHours: Part-time\nHours of Work: 32 hours per week, working 4 days out of 7 on a rota basis\nAs Retail Supervisor, you’ll play a key role in driving store performance, maintaining high standards, and supporting team development. You’ll lead by example, create a positive and solution-focused environment, and ensure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous.\nKey responsibilities include:\n\nSupporting the Store Manager in delivering annual sales budgets and business plans\nDriving sales through effective merchandising and stock control\nLeading daily team organisation, rotas, and task delegation\nCoaching and motivating colleagues to achieve targets and deliver excellent service\nHandling customer queries and complaints professionally\nEnsuring compliance with health & safety policies and company procedures\nActing as Duty Manager and keyholder when required\nPlease note: Due to the store’s location, public transport options are limited, so you will need a reliable way to travel to and from work. Free on-site parking is available.\nAbout You\n\nProven experience in a supervisory role within a retail or customer-facing environment\nStrong understanding of retail operations, including stock control and customer service\nSkilled in problem-solving and prioritising under pressure\nExcellent communication and interpersonal skills to lead and engage colleagues\nFlexible and adaptable, with a commitment to continuous improvement and team success\nA natural leader with a customer-first mindset and a passion for delivering outstanding service\nAMTRA qualification (or willingness to work towards it) is essential.\n AMTRA (the Animal Medicines Training Regulatory Authority) qualification enables you to advise customers on animal health products safely and confidently, ensuring legal compliance and high standards of care. We will support you in achieving this if you don’t already hold it, making this a great opportunity to develop specialist knowledge in animal health and retail.\nOnce qualified, you will receive an additional monthly payment in recognition of this specialist skillset and the important service it enables you to provide to our customers.\nWhat We Offer\n Scottish Widows contributory pension - company will match up to 5%\nUp to 25% colleague discount in store\nFree parking on site\n33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)\nExcellent training and development opportunities\nPlenty of career progression opportunities\nLife Assurance\nEmployee Assistance Programme with Retail Trust\nComprehensive colleague benefits\nEnhanced Family Leave Policies\nWe may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.","description_format":"text","description_chars":3497,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Animal Nutrition","Farm Machinery","Garden & Outdoor Living"],"lifecycle":[{"event":"open","at":"2026-10-11T14:47:16Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.437,"p_room":0.35,"age_days":26,"expected_fill_days":13,"reasons":["conf:4","win:tail"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":34000,"is_top_pay":false},"html_url":"https://alion.io/job/mole-online-retail-supervisor","json_url":"https://alion.io/job/mole-online-retail-supervisor.json","meta":{"generated_at":"2026-11-06T11:19:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20576,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678364},"rest":"https://alion.io/mcp/rest/get_company?id=678364"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmole-online-retail-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmole-online-retail-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmole-online-retail-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mole-online-retail-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmole-online-retail-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2287707}},{"tool":"search_jobs","arguments":{"company":"moleonline.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2287707},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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