{"id":3488366,"url":"https://alion.io/job/molson-coors-tour-guide-lead","title":"Tour Guide Lead","company":{"id":1770157,"name":"Molson Coors","domain":"molsoncoors.com","url":"https://alion.io/company/molsoncoors","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milwaukee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":52000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":169},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T22:28:47Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-02T02:30:59Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Requisition ID: 40459\nCheers to creating an incredible tomorrow!\nAt Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future... we’re on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward.\nWe seek, value and respect everyone’s unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other’s successes.\nHere’s to crafting careers and creating new legacies.\nCrafted Highlights\nIn the role of full timeLead Tour Guide working in Milwaukee, WI, you will be part of the Guest RelationsTeam. You will work as a brand ambassador, representing a rich history of our family of brands through guided tours. You will assist with the team’s weekly schedule, policy/procedure manuals, and lead all evacuation trainings for new hires as well as quarterly all team evacuation trainings. You will act as MIC (Manager in Charge), opening and closing the tour route daily and ensuring all issues are handled swiftly and professionally.\nThis position reports to the Supervisor of Tour Operations and works closely with the Guest RelationsTeams.\nWhat You’ll Be Brewing\nMost importantly, you will lead a team of 10-20 talented colleagues, supporting their growth and development through career discussions and consistent one on one conversations\nServe as the primary on site point of contact, addressing guest and staff concerns, safety issues, maintenance and housekeepingneeds, and weather or evacuation situations\nCollaborate on operational responsibilities to enhance both tour and event spaces and are on a path of continued growth and development.\nShare informative and entertaining insights into brewery operations and history while connecting with guests throughout the one-hour scripted tour\nMaintain and provide a safe customer experience in accordance with all MCBC safety protocols.\nSupport and help resolve issues related to smart lockers, scheduling and reservation systems, and guest flow\nWork effectively in a collaborative environment with strong communication skills\nDemonstrate strong organizational and time management skills\nEnsure a smooth onboardingexperience and train team on processes and procedures\nKey Ingredients\nYou are an authentic leader. You value and respect differences and believe diversity with inclusion is the key to collaboration and a winning team culture\nYou have a high school diploma or GED\nYou have 1-3 years customer serviceexperience\nYou are available to work nights, weekends, and holidays as needed\nYou can handle moderate lifting up to 50 lbs., standing or sitting for extended periods, and significant walking and stair climbing throughout the day\nYou can perform physical aspects of the role, including walking, standing for extended periods of time, and navigating stairs and ladders.\nYou enjoy a challenge and manage complex situations with an understanding of business priorities\nYou build relationships and collaborate to get to the desired outcome\nYou take accountability for results - acting with integrity and honoring commitments\nYou have a thirst for learning - you are always looking for ways to learn and help one another grow \nBeverage Bonuses\nCommitment to People and Planet through ambitious goals aligned to key priorities\nActive involvement in communities through charitable efforts and hands on volunteer initiatives\nEngagement with a variety of Employee Resource Groups offering networking, leadership experience, and volunteer opportunities\nCareer growth and development through First Choice Learning programs\nParticipation in a Total Rewards program including competitive base pay, incentive plans, health, dental, vision, 401k with strong employer match, generous paid time off, and an engaging Wellness Program for eligible employees\nAccess to the MCBC Employee Assistance Program with valuable resources\nOn site pub, access to brand apparel and swag, top events, and of course free beer and beverages\nOpportunity to work in a fast paced, innovative environment alongside passionate colleagues with diverse backgrounds and experiences\nJob Posting Grade: N/A\nMolson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail .","description_format":"text","description_chars":4689,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":10,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Tour Operators","Brewing & Beer"],"lifecycle":[{"event":"open","at":"2026-10-29T22:28:47Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":25,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/molson-coors-tour-guide-lead","json_url":"https://alion.io/job/molson-coors-tour-guide-lead.json","meta":{"generated_at":"2026-11-02T18:35:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26000,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1770157},"rest":"https://alion.io/mcp/rest/get_company?id=1770157"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmolson-coors-tour-guide-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmolson-coors-tour-guide-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmolson-coors-tour-guide-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/molson-coors-tour-guide-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmolson-coors-tour-guide-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3488366}},{"tool":"search_jobs","arguments":{"company":"molsoncoors.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3488366},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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