# Customer Service Representative

Mom’s Meals is a home-delivered meal service providing fully-prepared, refrigerated meal solutions directly to homes nationwide. For over 25 years, we’ve provided seniors, patients recovering post-discharge, and those managing chronic conditions with tailored nutrition solutions that support individual and unique needs. If you’re passionate about the wellbeing of others and truly want to make a difference, Mom’s Meals could be the place for you! We’re a family-operated company looking for fun, compassionate, and friendly people to join our team. Our Mission: Improving Life Through Better Nutrition at Home Position Summary Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order. We are a mission driven company that invites you to be a part of our family. The starting wage is $17.00/hour with weekly pay, PTO, and benefits available after 30 days of employment. Work hours ar

- **Id**: 875730
- **Url**: <https://alion.io/job/momsmeals-customer-service-representative>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Ankeny, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2025-06-10T18:29:35Z
- **Employer posted date**: 2025-07-31
- **Last verified at**: 2026-11-10T07:25:13Z
- **Board verified**: yes
- **Days open**: 517
- **Description format**: text
- **Description chars**: 3593
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Catering & Food Services, Nutrition & Dietetics

## Company

- **Id**: 679261
- **Name**: Mom's Meals
- **Domain**: momsmeals.com
- **Url**: <https://alion.io/company/momsmeals>
- **Size band**: 501-1000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

### Truth index

- **Grade**: B
- **Score**: 75
- **Open postings**: 7
- **Ghost share**: 0
- **Stale share**: 1
- **Repost share**: 0
- **Computed at**: 2026-11-10T06:52:35Z

## Salary

- **Min**: 17
- **Currency**: USD
- **Period**: hour
- **Usd annual**: 34000

## Technologies

- **Microsoft Office** — Optional: no
- **Outlook** — Optional: no
- **HIPAA** — Optional: yes

## Trust

- **Level**: stale
- **Repost count**: 0
- **Flags**: stale
- **Days open**: 517

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: no

### Languages

- Language: English; Level: All levels; Optional: yes

## Lifecycle

- Event: open; At: 2026-09-13T20:29:25Z

## Liveness

- **Score**: 4
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.157
- **P room**: 0.28
- **Age days**: 517
- **Expected fill days**: 26
- **Reasons**: conf:4, velocity, win:tail, crowd:junior
- **Computed at**: 2026-11-10T06:52:35Z

## Pay

- **Stated usd annual**: 34000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.
