{"id":3704662,"url":"https://alion.io/job/monarch-actt-program-assistant","title":"ACTT Program Assistant","company":{"id":3255079,"name":"Monarch","domain":"monarchnc.org","url":"https://alion.io/company/monarchnc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Winston-Salem, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T20:36:36Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-04T08:02:01Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Scheduled Weekly Hours:\n40Schedule:\nMonday - Friday (8:30 am - 4:30 pm)Pay Range Minimum:\n$18.00Education We're Looking for:\nHigh School Diploma (Required)Certifications We're Looking For:\nDrivers License (Valid) - USAExperience We're Looking For:\nAdministrative Support Experience | Not RequiredJob Description Summary:\nThe responsibilities of the ACTT Program Assistant include providing administrative support to the Assertive Community Treatment Team. This employee possesses the administrative skills and experience to coordinate schedules, process statistical reports, screen incoming calls, organize work materials, maintain medical records, schedule appointments, create billing invoices, check billing records, and provide support services to the Assertive Community Treatment Team.What You'll Do:\nProcess billing invoices. Coordinate billing process in relation to receipt of revenue for program.\n\nProcess statistical reports for the program.\n\nMaintain a database of consumers including information to track progress and changes in treatment response.\n\nComplete monthly reports.\n\nProvide appropriate information to callers.\n\nPrepare purchase orders, check requests, and maintain follow-up of these items. Assist in processing timesheets and payroll as requested.\n\nMaintain all medical records and ensure compliance with standards for medical records.\n\nAssume responsibility for maintaining, requesting, and obtaining all supplies for the program.\n\nAssist and support Assertive Community Treatment Team staff in working with consumers.\n\nComplete reports, assessments, and paperwork as required or requested.\n\nMaintain and keep orderly and up-to-date files related to: committee minutes, actions, procedures, correspondence, personnel, payroll, program participants, finances, mailing lists, forms, etc.\n\nDemonstrate knowledge of statutes, regulations and policies of governing areas in which job responsibilities are performed.\n\nPerform a variety of routine clerical duties including but not limited to filing, copying, faxing, sorting mail and posting, etc.\n\nEnsure professional and courteous communications via telephone, fax, face-to-face, correspondence and any other method of communication used with all people served and agency stakeholders.\n\nServe as support and act as informational liaison to employees, related professionals, visitors, and people served reporting the key issues to appropriate management staff. Link consumers with the Assertive Community Treatment Team staff.\n\nEnsure efficient operation of office including but not limited to ensuring adequate supplies, maintenance of equipment, maintenance of email, etc.\n\nAssist in preparing and mailing newsletters, notices, announcements, and any other documents requested.\n\nPrepare and process mail for incoming and outgoing correspondences.\n\nMaintain trainings as required and requested.\n\nDemonstrate knowledge of emergency procedures and assist in crisis situations.\n\nDemonstrate knowledge of and comply with all agency policies and procedures.\n\nDriving and traveling may be required.\n\nBenefits:\nWe offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package-and what matters most to you-during the interview process.\nMake a Difference in Someone’s Life!\nAt Monarch Healthcare, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.\nYou Belong at Monarch Healthcare\nYou deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.\nMonarch Healthcare is an Equal Opportunity Employer\nMonarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.\nMonarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact  or call (704) 986-1550.\nThis job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch Healthcare.\nDepartment:\nBH - Non-Service","description_format":"text","description_chars":5580,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychotherapy & Counseling","Psychiatric Care","Addiction Treatment","Disability Support Services"],"lifecycle":[{"event":"open","at":"2026-11-03T20:36:36Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/monarch-actt-program-assistant","json_url":"https://alion.io/job/monarch-actt-program-assistant.json","meta":{"generated_at":"2026-11-04T13:00:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19661,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3255079},"rest":"https://alion.io/mcp/rest/get_company?id=3255079"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmonarch-actt-program-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmonarch-actt-program-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmonarch-actt-program-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/monarch-actt-program-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmonarch-actt-program-assistant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3704662}},{"tool":"search_jobs","arguments":{"company":"monarchnc.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3704662},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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