{"id":3682098,"url":"https://alion.io/job/monday-com-strategic-account-manager","title":"Strategic Account Manager","company":{"id":2215,"name":"monday.com","domain":"monday.com","url":"https://alion.io/company/monday-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":89,"open_postings":11,"ghost_share":0.091,"stale_share":0.182,"repost_share":0.091,"time_to_fill_p50_days":33,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":500000,"currency":"USD","period":"year","gross":null,"usd_annual":500000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Monday.com","optional":false}],"status":"live","first_seen_at":"2026-11-03T10:27:06Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-04T18:27:52Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"monday.com is building the AI work platform that not only helps manage and orchestrate work, but also does the work for you. Over 250,000 customers across departments worldwide use monday to bring people, workflows, and AI agents together on one flexible platform, where AI doesn't just assist, it executes. From work management and CRM to service and dev, every product in our ecosystem runs on the same AI layer, automating tasks, running workflows, and helping teams deliver exponentially more with less effort.\nWe move fast with big impact, fuelled by a vibrant, ownership-driven culture where you’re empowered to shape how organisations achieve more and outpace their competition.\nWe're looking for a Strategic Account Manager to join our expanding sales team here in London. There are a few things we take really seriously here at monday: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.\nPlease note that this is a hybrid position of 3 days/week in our London office\nAbout the role:\nOwn and grow a portfolio of strategic accounts, with accountability for net revenue retention and expansion targets\n\nBuild and execute account plans that map the whitespace across each customer’s organisation: new teams, departments, business units, and use cases\n\nProactively identify and create expansion opportunities (up-sell, add-on, cross-sell) and drive them from first signal to closed-won\n\nAct as a trusted advisor to senior stakeholders, tying capabilities directly to measurable business outcomes and ROI to build the case for broader investment\n\nChallenge leaders on their current processes and champion organisational change, positioning monday as the platform to scale it\n\nDevelop and run internal advocacy and adoption programmes within customer organisations to build champions, deepen usage, and open doors to new buying groups\n\nMaintain deep expertise in the monday platform and use it to shape compelling, value-based commercial conversations\n\nPartner closely with Customer Success, Product, and Sales Leadership to protect the base, accelerate growth, and feed customer insights back into the business\n\nRequirements\n5+ years of B2B SaaS account management or sales experience, with a proven record of exceeding quota and growing large, strategic accounts ($150-500K ACV)\n\nDemonstrated success owning the full sales cycle: identifying expansion opportunities, multi-threading across stakeholders, building business cases, negotiating, and closing\n\nExperience building and executing account plans and managing a forecastable pipeline\n\nStrong presentation and communication skills, with the ability to build credibility and influence at the executive level\n\nCommercial mindset: comfortable discussing pricing, ROI, and value, and navigating procurement and contracting\n\nWhat monday.com can offer you:\nJoin a customer-obsessed team where transparency and ownership are how we actually operate - 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