{"id":3755815,"url":"https://alion.io/job/mondelez-international-technical-analyst-workday-temporary","title":"Technical Analyst, Workday - Temporary","company":{"id":13897,"name":"Mondelez International","domain":"mondelezinternational.com","url":"https://alion.io/company/mondelezinternational","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":127,"ghost_share":0,"stale_share":0.669,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bogotá, Colombia"],"countries":["CO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T16:52:51Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-11T09:37:40Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Description\nAre You Ready to Make It Happen at Mondelēz International?\nJoin our Mission to Lead the Future of Snacking. Make It Matter.\nYou are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.\nHow you will contribute\nYou will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.\nWhat you will bring\nA desire to drive your future and accelerate your career. You will bring experience and knowledge in:\nYour specific process area\nWorking in a shared service organization\nBeing a good team player and influencing others\nProcess design and mapping, and business requirement gathering experience\nCommunicating effectively, applying interpersonal skills and taking initiative\nMore about this role\nWhat you need to know about this position:\nCase Management Support: Manage support cases, partner with the technical team to resolve defects, and coordinate with stakeholders to ensure effective issue resolution.\nKey User Partnership & Communication: Collaborate with Key Users, maintain clear communication channels, and reinforce the overall support model across business units.\nProject Support & Testing: Contribute to the delivery of project initiatives and provide support during testing to ensure quality, accuracy, and smooth implementation.\nSecurity Roles Onboarding: Partner with TA/W&L/PE Super Users, and Work & Life Promotion in Place and Position Management security role onboarding.\nTraining & Knowledge Building: Develop People Services user guides and training materials and facilitate training sessions to build PS capability and drive adoption.\nTrend Analysis: Identify recurring issues and trends in partnership with Key Users, and bridge findings with EE Leads to enhance support processes for People Services.\nJob specific requirements:\nCompleted university degree\nHigh-level English proficiency (written and oral). Portuguese is a plus.\nProven experience working with Workday (HCM modules preferred).\nProficiency in Excel and data management tools. Experience with AI tools is a plus.\nStrong stakeholder management and communication skills (written and oral).\nAbility to identify problems and articulate them clearly to cross-functional partners.\nExperience training and presenting to groups of people.\nHigh attention to detail.\nAbility to multitask and manage competing priorities effectively.\n\nNo Relocation support availableBusiness Unit Summary\nAt Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.\nWe have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.\nOur 80,000 makers and bakers are located in more than 80 countriesand we sell our products in over 150 countriesaround the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen-and happen fast.\nMondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.\nJob Type\nTemporary (Fixed Term)Service Operations (Delivery)Global Business Services","description_format":"text","description_chars":4394,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Snack Food","Confectionery"],"lifecycle":[{"event":"open","at":"2026-11-04T16:52:51Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.63,"p_room":1,"age_days":6,"expected_fill_days":23,"reasons":["conf:9","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/mondelez-international-technical-analyst-workday-temporary","json_url":"https://alion.io/job/mondelez-international-technical-analyst-workday-temporary.json","meta":{"generated_at":"2026-11-11T11:09:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19328,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13897},"rest":"https://alion.io/mcp/rest/get_company?id=13897"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmondelez-international-technical-analyst-workday-temporary"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmondelez-international-technical-analyst-workday-temporary"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmondelez-international-technical-analyst-workday-temporary"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mondelez-international-technical-analyst-workday-temporary\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmondelez-international-technical-analyst-workday-temporary"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3755815}},{"tool":"search_jobs","arguments":{"company":"mondelezinternational.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3755815},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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