Senior Fraud Prevention Analyst

Your Mission

The Senior Associate Fraud Operations will play a key role in strengthening Monee’s fraud prevention and operational control capabilities within a fintech and regulated financial institution environment. The position combines fraud analysis, operational execution and process optimization, ensuring fraud controls remain effective, scalable and aligned with fast-evolving products and business needs. The role operates close to day-to-day operations while maintaining an analytical and improvement-oriented mindset, working cross-functionally with Fraud, Product, Operations and Regional teams to enhance fraud decision quality, operational efficiency and risk mitigation, focused on Brazil’s payments and regulatory ecosystem

What Your Day-to-Day Will Look Like

• Fraud Case Analysis: Analyze fraud cases and investigations to identify patterns, operational gaps and emerging risks, supporting accurate and consistent fraud decisions.
• Operational Performance & Capacity: Monitor operational performance indicators and support capacity planning and workload optimization to ensure scalability and efficiency.
• Processes & SOPs: Review, document and continuously improve Fraud Ops SOPs, workflows and controls, ensuring clarity, consistency and operational resilience.
• Fraud Flows: Support fraud handling related to Brazilian instant payments and transfer mechanisms, including Pix and MED flows, as well as other account-based fraud scenarios.
• Cross-functional Collaboration: Work closely with Product, Data and Regional teams to support fraud-related initiatives, investigations and operational improvements.
• External Benchmarks: Conduct external benchmark studies to gather best practices related to the Fraud Prevention landscape.

Expected Results:

• Improved consistency and quality of fraud decisions.
• More effective and proactive fraud controls.
• Increased operational efficiency and reduced rework.
• Stronger alignment between fraud operations, product evolution and regulatory requirements.

What You Need to Take on This Challenge

• Business Administration, Economics, Engineering, Information Systems or related fields. IT and System requirements
• Advanced level of Microsoft Office (Excel and PowerPoint)
• SQL (Experience in other programming languages is a differential)
• Comfortable working with large datasets and incomplete information. Language
• Advanced English (written and spoken). Experience
• Relevant years in Fraud Operations, Fraud Risk, Payments Operations or related roles in regulated environments.
• Experience in financial institutions (banks, fintechs or payment institutions).
• Exposure to KYC or customer onboarding processes is a plus.

Benefits

• Medical and dental assistance, extended to dependents;
• Partnership with Gympass and TotalPass;
• Flexible meal/food allowance;
• Transportation voucher, mobility allowance, or on-site parking;
• Flexible benefits program;
• Access to Zenklub;
• Discretionary annual bonus tied to performance.

COME MAKE HISTORY WITH US.

WHAT MAKES YOU UNIQUE, MAKES US BETTER!