{"id":4209917,"url":"https://alion.io/job/mongodb-lead-candidate-experience","title":"Lead, Candidate Experience","company":{"id":4211,"name":"MongoDB","domain":"mongodb.com","url":"https://alion.io/company/mongodb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":85,"ghost_share":0,"stale_share":0.647,"repost_share":0,"time_to_fill_p50_days":69,"computed_at":"2026-11-12T10:38:37Z"}},"role":"HR","role_family":"HR","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States","New York, United States","Conshohocken, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":53000,"max":105000,"currency":"USD","period":"year","gross":null,"usd_annual":105000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"Slack","optional":false},{"name":"Zendesk","optional":false}],"status":"live","first_seen_at":"2026-11-12T17:42:51Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T00:38:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"MongoDB is looking for a thoughtful, operationally strong leader to elevate the candidate experience across North America and deliver global candidate-experience programs. In this role, you will lead regional service operations while owning the planning and execution of assigned programs that improve the candidate journey.\nYou will report to the Manager, Candidate Experience, and work closely with regional colleagues, recruiters, hiring teams, and cross-functional partners.You will turn priorities into clear plans, keep work moving across teams and time zones, identify risks early, and share progress and recommendations with Recruiting leadership. The right person brings a candidate-first mindset, sound operational judgment, and the ability to create structure in a fast-moving environment.\nThis role can be based out of our New York City or Austin offices, or remotely in the NORAM region.\nWhat You’ll Do\nLead candidate-experience operations\nLead and develop the North America Candidate Experience team, setting expectations, coaching, and managing performance and workload, while overseeing day-to-day operations (interview scheduling, offer and requisition approvals, ticket support, escalations) and partnering with Recruiting, Recruiting Operations, and global colleagues.\nOwn global candidate-experience program delivery\nOwn assigned global programs end to end, including work plans, cross-regional coordination, change adoption, and impact reporting, in partnership with the Manager, Candidate Experience.\nImprove the end-to-end candidate journey\nUse candidate and stakeholder feedback to identify and fix recurring friction in scheduling, communication, and recruiting handoffs, applying automation where it improves the experience.\nUse insight to guide action\nTrack service and experience measures (scheduling turnaround, accuracy, escalations, workload, candidate feedback) and turn them into clear recommendations for leadership.\nWhat You Bring\nRequired\nExperience in candidate experience, recruiting coordination, recruiting operations, talent acquisition, program operations, or a closely related field.\nA track record of leading projects or programs through planning, partner alignment, execution, and follow-through.\nStrong operational judgment and experience improving processes, managing competing priorities, and resolving issues in a fast-paced environment.\nThe ability to use operational information and qualitative feedback to identify problems, make recommendations, and explain trade-offs.\nClear, thoughtful communication and the ability to build productive relationships across teams, functions, and time zones.\nPreferred\nExperience leading or supporting candidate-experience programs across multiple regions or functions.\nExperience coaching colleagues, coordinating team workload, or providing day-to-day team leadership. Formal people-management experience is valued if relevant to the final scope of the role.\nExperience establishing service standards, operating measures, reporting routines, or capacity-planning practices.\nFamiliarity with recruiting and collaboration tools such as Greenhouse, Guide, Goodtime, Zendesk, Slack, reporting tools, or workflow automation. \nExperience partnering with Recruiting Operations, People Operations, HR, or other cross-functional teams.\nAbout MongoDB\nMongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.\nWith offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.\nOur compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. \nTo drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!\nMongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.\nMongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\nREQ ID: 4273617745\nMongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.\nMongoDB’s base salary range for this role in the U.S. is:\n$53,000—$105,000 USD","description_format":"text","description_chars":6283,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Health insurance","Insurance coverage","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Databases & DBMS","Vector Search & RAG"],"lifecycle":[{"event":"open","at":"2026-11-13T00:38:48Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 130 · green card filings: 43","filings_12m":130,"filings_prev_12m":139,"green_card_filings_12m":43,"median_offered_wage_usd":163743,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":69,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-13T02:20:04Z"},"pay":{"stated_usd_annual":105000,"is_top_pay":false},"html_url":"https://alion.io/job/mongodb-lead-candidate-experience","json_url":"https://alion.io/job/mongodb-lead-candidate-experience.json","meta":{"generated_at":"2026-11-13T02:20:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4938,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4211},"rest":"https://alion.io/mcp/rest/get_company?id=4211"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmongodb-lead-candidate-experience"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmongodb-lead-candidate-experience"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmongodb-lead-candidate-experience"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mongodb-lead-candidate-experience\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmongodb-lead-candidate-experience"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4209917}},{"tool":"search_jobs","arguments":{"company":"mongodb.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4209917},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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