{"id":3460051,"url":"https://alion.io/job/moniepoint-group-workforce-relations-partner-north-2","title":"Workforce Relations Partner (North)","company":{"id":3087,"name":"Moniepoint Group","domain":"moniepoint.com","url":"https://alion.io/company/moniepoint-group","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":46,"ghost_share":0.022,"stale_share":0.522,"repost_share":0.065,"time_to_fill_p50_days":49,"computed_at":"2026-11-09T06:03:00Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lagos, Nigeria","Nigeria"],"countries":["NG"],"hiring_countries":["NG"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-10T17:41:55Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T17:19:15Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":60},"description":"Who We Are\nMoniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.\nAs Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.\nJob Title: Workforce Relations Partner (North)\nReports to: Team Lead, Workforce Relations\nJob Purpose\nThe Workforce Relations Partner is a strategic advisor and subject matter expert responsible for maintaining a fair, compliant, and high-performance workplace culture. This role exists to ensure that independent contractors relations practices not only mitigate risk but also strengthen trust, engagement, and organizational integrity across Moniepoint’s global operations. Will oversee the entire northern region.\nBeyond case management, the Workforce Relations Partner acts as a trusted advisor to business leaders and WBPs, providing thought leadership on policy interpretation, conflict resolution, and cultural alignment. The role balances business pragmatism with empathy and legal compliance, enabling leaders to make informed, people-centered decisions that reinforce Moniepoint’s values.\nKey Responsibilities\nPartner with leaders, Workforce Business Partners, Legal team and relevant stakeholders to resolve complex independent contractors relations cases with fairness, consistency, and business alignment.\nProvide expert guidance on disciplinary actions, grievances, investigations, and terminations, ensuring compliance with local labor laws and internal policies.\nAct as a strategic consultant to leadership teams, identifying systemic issues and recommending proactive interventions to minimize engagement risks.\nAnalyze Workforce Relations trends, patterns, and case data to identify root causes, drive preventive strategies, and inform policy updates.\nPartner with the Employee Relations Partner to design, review, and implement employee relations frameworks, policies, and toolkits across entities.\nBuild ER capability across the People Team and business leaders through coaching, education, and practical toolkits.\nSupport change management initiatives and culture programs that foster open communication, inclusion, and psychological safety.\nLead or support sensitive investigations involving complex or high-risk matters, ensuring due process and confidentiality throughout.\nServe as a trusted voice of objectivity, balancing independent contractor advocacy and organizational needs in every decision.\nQualifications\n3-6 years of progressive HR or Employee Relations experience, including direct case management in a complex or regulated environment.\nStrong knowledge of labor laws and employment practices across multiple geographies (experience within Africa is an advantage).\nProven experience managing investigations, conflict resolution, and policy enforcement.\nExcellent stakeholder management and influencing skills, with the ability to engage senior leaders confidently.\nMust reside in the North.\nFluent in Hausa. \nPreferred Qualifications\nProfessional certification (e.g., CIPM, SHRM, or relevant Legal/ER specialization).\nExperience in fintech, banking, or other high-growth, multi-entity organizations.\nDemonstrated success implementing ER frameworks or leading cross-functional risk mitigation initiatives.\nAbout You\nYou’re calm, objective, and grounded - even in high-stakes situations.\nYou balance empathy with fairness and have strong judgment on what’s “right” versus what’s “easy.”\nYou communicate with clarity and confidence, building trust at every level.\nYou think systemically - you see patterns behind cases and design solutions that prevent recurrence.\nYou value compliance but see your role as enabling business success, not blocking it.\nWhat Success Looks Like \nYou are recognized as a trusted advisor by business and HR leaders on complex ER and compliance matters.\nConsistent, fair, and timely resolution of Independent Contractors relations issues across all entities.\nReduced recurrence of ER incidents through proactive coaching, early intervention, and data-led prevention.\nEnhanced ER literacy among managers and WBPs through structured education and guidance.\nPolicies and practices are perceived as clear, fair, and aligned with Moniepoint’s culture and legal standards.\nWhy join us\nCompetitive compensation, comprehensive benefits, and impactful career growth opportunities.\nFully remote/flexible work culture backed by continuous support for your learning and professional development.","description_format":"text","description_chars":4680,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Hausa","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Growth opportunities","Professional 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