{"id":3037202,"url":"https://alion.io/job/monks-ai-product-owner","title":"AI Product Owner","company":{"id":635,"name":"Monks","domain":"monks.com","url":"https://alion.io/company/monks","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":77,"ghost_share":0,"stale_share":0.818,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false}],"status":"live","first_seen_at":"2026-10-21T20:47:19Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-29T17:15:32Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).\nSobre el rol\nBuscamos una persona que sea el puente entre las soluciones de AI que construimos y los problemas de negocio reales de nuestros clientes. Este rol es responsable de entender el problema del cliente a fondo, identificar la mejor forma de resolverlo y acompañar todo el proceso hasta que la solución se adopte de forma efectiva y medible dentro de la operación del cliente.\nNo es un rol de ingeniería ni de gestión de equipos técnicos: es el rol que garantiza que la tecnología resuelva el problema correcto, de la forma correcta, para las personas correctas.\nResponsabilidades\nEntender en profundidad el problema de negocio del cliente a través de entrevistas con usuarios y stakeholders, y del mapeo real de su flujo de trabajo.\nLiderar el proceso de discovery en cada cuenta asignada.\nLiderar la adaptación de soluciones de Monks (o liderar nuevos desarrollos cuando sea necesario) para las necesidades descubiertas\nDesarrollar un prototipo inicial utilizando herramientas de AI, validarlo con usuarios reales y traducir los hallazgos en requerimientos claros para el equipo técnico.\nRevisar el avance del desarrollo junto al cliente, identificando y priorizando ajustes o mejoras a partir de feedback real.\nLiderar el entrenamiento de los equipos usuarios, acompañar el lanzamiento y coordinar la resolución de incidencias junto al equipo técnico.\nDocumentar la adopción real de cada solución a través de casos de uso concretos, presentables al cliente.\nIdentificar y elevar nuevas oportunidades de negocio que surjan dentro de la cuenta, colaborando con el leadership en su evaluación y priorización.\nRecopilar y priorizar ideas para futuras fases de cada solución.\nComunicar avances, riesgos y trade-offs con claridad al leadership.\nRequisitos\nExperiencia comprobable liderando procesos de discovery e investigación de usuarios, con foco en traducir problemas de negocio en soluciones concretas.\nFluidez en el uso de herramientas de IA (Claude, ChatGPT u otras) para prototipado rápido. No se requiere experiencia en programación, pero sí un uso activo y cotidiano de estas herramientas como parte del flujo de trabajo.\nExperiencia liderando procesos de onboarding, capacitación o adopción de producto con clientes finales.\nExcelentes habilidades de comunicación y manejo de relaciones con cliente: reuniones, presentaciones y gestión de expectativas.\nCapacidad de traducir necesidades de negocio en requerimientos claros y accionables para equipos de ingeniería.\nEspañol nativo o avanzado; inglés profesional avanzado.\nValorado: experiencia previa en consultoría, agencias de marketing, o roles de solutions/customer success con componente técnico.#LI-HYBRID #ID:13029 #LI-VG1 #LI-MR1\n\nAbout Monks\nMonks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery-taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.\nThis commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.\nWe are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents-and resonates with-the world around us.","description_format":"text","description_chars":5206,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Creative Agencies","Branding","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-21T21:42:33Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.626,"p_room":1,"age_days":7,"expected_fill_days":36,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/monks-ai-product-owner","json_url":"https://alion.io/job/monks-ai-product-owner.json","meta":{"generated_at":"2026-10-29T18:59:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28212,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":635},"rest":"https://alion.io/mcp/rest/get_company?id=635"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmonks-ai-product-owner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmonks-ai-product-owner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmonks-ai-product-owner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/monks-ai-product-owner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmonks-ai-product-owner"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3037202}},{"tool":"search_jobs","arguments":{"company":"monks.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3037202},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}