{"id":539313,"url":"https://alion.io/job/monotype-account-manager","title":"Account Manager","company":{"id":100109,"name":"Monotype","domain":"monotype.com","url":"https://alion.io/company/monotype","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Woburn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-06-03T00:00:00Z","employer_posted_date":"2026-06-03","last_verified_at":"2026-10-22T12:28:46Z","board_verified":true,"closed_at":null,"days_open":141,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":141},"description":"Are you our “TYPE”?\nNamed \"One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.\nWant to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.\nMonotype is seeking a driven and results-orientedAccount Manager to join our growing Americas Sales team. In this role, you’ll own a portfolio of existing enterprise clients-building deep relationships, driving adoption, and identifying new revenue opportunities that help brands unlock the full potential of Monotype’s creative and technology solutions. We’re looking for a self-starter with strong business acumen, a passion for helping clients succeed, and a track record of growing accounts through consultative selling. You’ll have the autonomy to lead strategic conversations, identify opportunities for expansion, and deliver measurable results within some of the world’s most recognized brands.\nWhat you’ll be doing:\nOwn and grow a portfolio of existing enterprise accounts, achieving and exceeding retention and expansion targets of 90%+.\nDevelop and execute strategic account plans to uncover opportunities, increase adoption, and drive revenue growth.\nIdentify, qualify, and close upsell and cross-sell opportunities by understanding client challenges and aligning Monotype’s solutions to their business objectives.\nAct as a trusted partner and advisor-building credibility through product expertise, industry insight, and a consultative approach.\nLead client conversations end-to-end, including renewals, negotiations, and expansion discussions across key business functions.\nCollaborate closely with marketing, product, and customer support teams to ensure seamless delivery and maximum client value.\nTrack performance and pipeline through CRM tools, maintaining accurate forecasting and data-driven decision-making.\nStay informed on market trends and competitive activity to proactively position Monotype’s solutions and identify whitespace opportunities.\nRepresent the voice of the customer internally, sharing insights that drive product innovation and go-to-market strategies.\nWhat we’re looking for:\nBachelor’s degree in business or related field.\n4-7 years’ proven experience in account management, sales, or customer growth within SaaS, digital media, or technology environments.\nA hunter mentality within a farmer role-you’re as passionate about nurturing relationships as you are about driving new revenue.\nDemonstrated success in meeting or (preferably) exceeding sales and retention goals.\nExcellent communication, negotiation, and presentation skills, with the ability to engage senior-level decision-makers across creative, marketing, and procurement teams.\nA proactive, entrepreneurial mindset with exceptional organization and follow-through.\nStrong abilities in prospecting, planning, and implementing Account and Territory Management strategies. \nPassion for creativity, technology, and helping brands make an impact through design and innovation.\nUnderstanding of CRM technology required, experience with Salesforce is preferred. \nAbility to travel domestically up to 25% annually\nWhat’s in it for you:\nExtensive development and training offerings. \nHighly engaged Events Committee to keep work enjoyable.\nCompetitive Medical, Dental, and Vision Coverage to meet all your healthcare needs. \nFlexible work arrangements and unlimited vacation and sick time. \nGenerous 401k match to save for your future, and so much more!\nThe US pay range for this position is $90,000 - $120,000 annual base salary. Commissions will also be offered as part of this direct-sales role. The final annual base salary offered will be based on location and experience level, and may be less for internal candidates depending upon experience.\nMonotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.\n#LI-DNI","description_format":"text","description_chars":4637,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Design & Creative","Digital Media"],"lifecycle":[{"event":"open","at":"2026-09-08T08:18:36Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.394,"p_room":0.28,"age_days":141,"expected_fill_days":31,"reasons":["conf:10","win:tail","crowd:"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":true},"html_url":"https://alion.io/job/monotype-account-manager","json_url":"https://alion.io/job/monotype-account-manager.json","meta":{"generated_at":"2026-10-22T22:50:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8228,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":100109},"rest":"https://alion.io/mcp/rest/get_company?id=100109"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmonotype-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmonotype-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmonotype-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/monotype-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmonotype-account-manager"}]}