{"id":3993854,"url":"https://alion.io/job/monotype-senior-partner-operations-specialist","title":"Senior Partner Operations Specialist","company":{"id":100109,"name":"Monotype","domain":"monotype.com","url":"https://alion.io/company/monotype","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T18:21:12Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Are you our \"Type?\"\nNamed \"One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.\nWe are seeking a highly organised and commercially minded individual to join Monotype as a Senior Partner Operations Specialist\nIn this role, you will support the day-to-day management and operational execution of Monotype's strategic partner ecosystem, including Foundry Partners, Legal/Compliance Partners, and Strategic Referral & Advisory Partners such as consulting firms, specialist consultants and other professional-services organizations that can introduce and support commercial opportunities.\nWorking closely with senior partnerships leadership and internal teams, you will ensure that partner referrals, agreements, onboarding, Salesforce records, commissions, payments and ongoing activities are effectively coordinated and followed through.\nWhat you’ll be doing:\nPartner Relationship & Operational Management\nSupport the day-to-day management of strategic Foundry, Compliance and Referral/Advisory Partners.\nAct as an operational point of contact, coordinating partner requests, follow-ups and activities with relevant Monotype teams.\nSupport partner onboarding and activation, ensuring agreed processes and ways of working are clearly established.\nMaintain regular communication with partners and ensure actions and commitments are progressed effectively.\nReferral & Opportunity Management\nCoordinate partner-generated referrals and opportunities from initial introduction through internal handover and follow-up.\nEnsure referrals are accurately captured, attributed and assigned to the appropriate Sales or Account Management teams.\nTrack opportunity progression and proactively follow up with internal stakeholders when updates or actions are required.\nMaintain clear visibility of active partner-generated pipeline and escalate stalled or unresolved opportunities when necessary.\nAgreements, Commissions & Payments\nCoordinate Foundry Referral, Compliance Partner and Strategic Referral Partner agreements from preparation through approval, signature and activation.\nMaintain visibility of agreement status, renewals and relevant partnership documentation.\nTrack referral commissions and other partner payments against closed opportunities and agreed commercial terms.\nCoordinate with Legal, Finance and Sales Operations to help ensure agreements and payments are processed accurately and efficiently.\nSalesforce & Partner Data Management\nMaintain accurate and up-to-date partner, referral and opportunity information within Salesforce.\nEnsure partner attribution, opportunity status, contacts and relevant activity are consistently recorded.\nRegularly review partner-generated pipeline information for completeness and accuracy.\nWork with Sales Operations and other internal teams to resolve data inconsistencies and improve reporting quality.\nCross-Functional Coordination\nWork closely with Sales, Account Management, Legal, Finance, Sales Operations, Foundry Relations and other relevant internal teams.\nAct as a connector between external partners and internal stakeholders to ensure effective execution of partner activities.\nCoordinate actions and information across teams and help remove operational blockers.\nEscalate strategic, commercial or relationship matters to senior partnerships leadership when appropriate.\nReporting & Partner Performance\nTrack key partnership metrics including referrals, pipeline, closed business, agreements, commissions and partner activity.\nProvide regular updates on partner opportunities, outstanding actions, risks and payment status.\nMaintain clear visibility of priority partner activity and support strategic partner reviews.\nIdentify recurring operational issues and recommend improvements to partnership processes.\nWhat we’re looking for:\nBachelor's degree in Business, Marketing or a related field.\nProven experience in partnership management, account management, sales operations, business operations or a related role.\nStrong organizational skills with excellent attention to detail and follow-through.\nExperience working with CRM systems, ideally Salesforce.\nStrong communication and stakeholder-management skills.\nComfortable coordinating commercial agreements, pipeline information, commissions and payment processes.\nAbility to work independently and collaboratively across multiple internal teams.\nStrong analytical and problem-solving skills.\nInterest or experience in typography, licensing, intellectual property, consulting, professional services or creative technology is a plus.\nWhat’s in it for you:\nHybrid/Remote work arrangements and competitive paid time off programs.\nA creative, innovative, and global working environment in the creative and software technology industry\nHighly engaged Events Committee to keep work enjoyable.\nReward & Recognition Programs (including President's Club for all functions)\nProfessional onboarding program, including robust targeted training for Sales function\nDevelopment and advancement opportunities (high internal mobility across organization)\nMedical, Dental & Travel Insurance\n25 days annual leave\nRetirement planning options to save for your future, and so much more!\nMonotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran statu","description_format":"text","description_chars":5998,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Retirement plans"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Graphic Design"],"lifecycle":[{"event":"open","at":"2026-11-10T00:31:22Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":38,"reasons":["conf:0","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/monotype-senior-partner-operations-specialist","json_url":"https://alion.io/job/monotype-senior-partner-operations-specialist.json","meta":{"generated_at":"2026-11-10T23:11:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1397,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":100109},"rest":"https://alion.io/mcp/rest/get_company?id=100109"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmonotype-senior-partner-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmonotype-senior-partner-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmonotype-senior-partner-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/monotype-senior-partner-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmonotype-senior-partner-operations-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3993854}},{"tool":"search_jobs","arguments":{"company":"monotype.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3993854},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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