{"id":1538454,"url":"https://alion.io/job/monotype-snr-type-operations-manager","title":"Snr Type Operations Manager","company":{"id":100109,"name":"Monotype","domain":"monotype.com","url":"https://alion.io/company/monotype","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Woburn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Figma","optional":false}],"status":"live","first_seen_at":"2026-09-30T19:51:03Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-03T23:26:50Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Senior Type Operations Manager\nAre you our “TYPE”?\nNamed \"One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day.\nThe company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.\nWant to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.\nThe Senior Type Operation Manager serves as the operational excellence expert and brand compliance guardian within Monotype's Creative Type Services offering. This role ensures clients achieve maximum value from their typography investments while maintaining complete governance and compliance. As part of the Creative Services team, you will\nfocus on platform mastery, compliance assurance, and regular brand auditing, working alongside the Account Type Director to deliver seamless operational support.\nWhat You'll Be Doing:\nPlatform Administration & User Management\nManage comprehensive font platform administration ensuring optimal performance and accessibility\nExecute user onboarding, training, and ongoing platform support across client\norganizations\nProvide day-to-day operational support and technical issue resolution\nMaintain platform configurations and user permissions aligned with brand\nrequirements\nCompliance Monitoring & Reporting\nConduct proactive compliance monitoring across client typography usage\nGenerate regular compliance reports and dashboards for stakeholders\nMonitor font licensing adherence and identify potential compliance risks\nExecute production font reporting and Brand & License Protection services\nRegular Brand Audits & Assessments\nConduct scheduled comprehensive brand audits across digital and key physical touchpoints\nAssess typography consistency and brand guideline adherence\nDocument audit findings and provide actionable recommendations\nTrack improvement progress and maintain audit reporting schedules\nPolicy Implementation & Training\nImplement font policies and governance frameworks developed through strategic advisory\nDeliver training sessions to internal teams and key stakeholders on typography best practices\nEnsure policy compliance across client organization and key partners\nWhat We're Looking For:\nProven experience in customer success, account management, or operational roles within creative/brand environments\nIdeal but we can offer training - background in asset management\nIdeally, experience with font licensing, brand compliance, or creative asset\npreferred\nFamiliarity with design tools and platforms (Adobe Creative Cloud, Figma)\nExceptional organizational skills with ability to manage multiple complex client operations simultaneously\nDetail-oriented approach with strong process-driven mindset\nExcellent problem-solving abilities with proactive issue identification skills\nStrong technical aptitude for learning and mastering typography platforms and tools\nOutstanding written and verbal communication skills\nAbility to translate complex technical concepts into clear operational guidance\nCollaborative team player who works effectively across departments\nClient-focused mindset with commitment to operational excellence\nSelf-driven and proactive with strong accountability for client success\nSuccess Metrics:\nClient satisfaction scores and retention rates\nBrand compliance audit results\nPlatform utilization optimization\nOperational efficiency and issue resolution times\nSupport of Account Type Director revenue growth initiatives\nWhat’s in it for you:\nExtensive development and training offerings. \nHighly engaged Events Committee to keep work enjoyable.\nCompetitive Medical, Dental, and Vision Coverage to meet all your healthcare needs. \nFlexible work arrangements and unlimited vacation and sick time. \nGenerous 401k match to save for your future, and so much more!\nMonotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status\nThe US pay range for this position is $100k - $110k annual base salary for external candidates with theappropriate level of experience. A corporate bonus will also be offered as part of this role. The final annual base salary offered will be based on location and experiencelevel, andcould be less for internal applicants depending upon experience. The job application window for this role is30 daysfrom the posting date.","description_format":"text","description_chars":4972,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Design & Creative","Digital Media"],"lifecycle":[{"event":"open","at":"2026-09-30T19:51:03Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":31,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-03T05:45:00Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":false},"html_url":"https://alion.io/job/monotype-snr-type-operations-manager","json_url":"https://alion.io/job/monotype-snr-type-operations-manager.json","meta":{"generated_at":"2026-10-04T01:33:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2027,"day_limit":5000,"remaining_today":2973,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}