{"id":3706744,"url":"https://alion.io/job/monroe-tractor-service-writer","title":"Service Writer","company":{"id":678370,"name":"Monroe Tractor","domain":"monroetractor.com","url":"https://alion.io/company/monroetractor","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":71,"open_postings":27,"ghost_share":0.407,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Communications","role_family":"Communications","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Westborough, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":28,"currency":"USD","period":"hour","gross":null,"usd_annual":56000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-11-03T16:36:42Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-09T03:13:19Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":5},"description":"Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business!\nThe Service Writer position is ideal for someone who is excellent with customers and is a problem solver. You will act as an intermediary between customers and branch staff. \nQualifications \nHigh School diploma or equivalent\nOne or more years of experience in a Service Writer position and/or service or parts department\nGreat communication skills\nFamiliarity with agricultural and/or construction equipment is a plus\nComputer skills including Microsoft Excel, Outlook, and Word\nSelf-starter with attention to detail, strong organization, and is goal-oriented\nComfortable dealing with the public\nStrong team player\nAble to lift 25 pounds\nResponsibilities \nAssist in creating work orders\nReview and maintain all repair orders for accuracy and completeness\nProcess records of parts requisitions, parts invoices, material invoices and outside labor invoices to ensure proper accounting\nAssist in scheduling of service work\nKeep the service manager informed on all work orders\nAssist with warranties\nIntermediary between parts and service, technician lead contact for parts\nEnsure every customer is satisfied with the products and service\nPay Range: $19 - $28 per hour\nBenefits\nMedical, Dental & Vision Insurance\n401K Plan + Match\nCompetitive Paid Time Off Policy\nShort/Long Term Disability\nFamily-owned and operated\nAnnual Reviews\nAnnual Incentive Bonus opportunity\nWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\nThis is our target base range for this position. However, we are always looking for top talent. We scale pay based on the specific skills and background you bring. If your proven track record commands a higher package, we still want to hear from you.\nPay Transparency\n$19—$28 USD","description_format":"text","description_chars":2574,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-11-03T21:22:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":60,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":56000,"is_top_pay":false},"html_url":"https://alion.io/job/monroe-tractor-service-writer","json_url":"https://alion.io/job/monroe-tractor-service-writer.json","meta":{"generated_at":"2026-11-09T07:29:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4818,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678370},"rest":"https://alion.io/mcp/rest/get_company?id=678370"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmonroe-tractor-service-writer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmonroe-tractor-service-writer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmonroe-tractor-service-writer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/monroe-tractor-service-writer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmonroe-tractor-service-writer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3706744}},{"tool":"search_jobs","arguments":{"company":"monroetractor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3706744},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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