{"id":3972911,"url":"https://alion.io/job/monzo-partner-risk-delivery-lead","title":"Partner Risk Delivery Lead","company":{"id":5428,"name":"Monzo","domain":"monzo.com","url":"https://alion.io/company/monzo","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":87,"open_postings":50,"ghost_share":0,"stale_share":0.54,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T14:57:25Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T10:11:00Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We’re on a mission to make money work for everyone.\nWe’re waving goodbye to the complicated and confusing ways of traditional banking.\nAfter starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. \nWith our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\nWe’re not about selling products - we want to solve problems and change lives through Monzo\nUK Remote (with essential travel to our global offshore sites) | £41,300 - £52,250 + Incentive Awards + Benefits\nOur Global Ops Team ⭐\nMonzo relies on partners across a growing global estate to deliver safe, resilient and consistent outcomes for customers. The Partner Risk Delivery Lead exists to turn our partner risk standards into consistent day to day practice, ensuring controls are understood, evidence is reliable and issues are followed through to closure.\nYou will work directly with partner account teams and risk leads, as well as colleagues across Global Ops, Operations, TPRM and specialist teams. You will independently own defined areas of partner risk delivery, investigate concerns and help partners embed Monzo’s expectations across every location and country we serve.\nAs Partner Risk Delivery Lead, you will independently operate the Partner Risk Management framework set by the Partner Risk Manager.\nYou will own agreed delivery areas from planning through to completion, maintain accurate records and evidence, challenge where standards are not met and escalate material concerns. The Partner Risk Manager will remain accountable for the overall strategy, standards, governance and material risk decisions.\nYou’ll play a key role by...\nRisk records, controls and monitoring\nMaintain an accurate and joined up record of partner risks, controls, requirements, evidence, owners, actions, subcontractors and dependencies across the global partner estate.\nSupport RCSAs and other risk assessments by gathering evidence, maintaining the partner risk position and ensuring changes in services, locations, controls or dependencies are reflected promptly.\nCoordinate the day to day delivery calendar for control reviews, evidence updates, assurance activity, resilience testing, reporting and agreed remediation deadlines.\nDeliver proportionate control reviews outside formal independent effectiveness testing, working with control owners and partners to confirm that controls remain fit for purpose, are understood and are operating as intended in practice.\nIdentify controls that are unclear, outdated, inconsistently applied or no longer appropriate for the service being delivered. Agree routine actions within your delegated scope and escalate more material concerns to the Partner Risk Manager.\nMaintain partner risk indicators, control status, evidence refresh dates and agreed thresholds. Investigate unusual trends, missing information or emerging themes and turn your findings into clear actions or escalations.\nApply the established framework consistently while recognising differences between partner locations, the countries where work is delivered and the countries and customers being served. Flag where local requirements or operating conditions require specialist interpretation.\nPartner assurance and on site reviews\nCoordinate Global Ops input into TPRM supplier assurance activity, gathering complete evidence, operational context, known concerns and the appropriate operational contacts within agreed timescales.\nWork directly with partner account teams and risk leads to explain Monzo’s requirements, obtain supporting evidence, review agreed controls and drive actions through to completion.\nReview evidence critically, challenge incomplete or unclear responses and decline proposed issue closure where the agreed standard has not been met.\nAgree routine actions, accountable owners and target dates with partner and internal teams, maintaining clear records and escalating barriers or material delays.\nMaintain the records and supporting evidence from standard operational checks completed during Global Ops partner visits, including practical observations of physical access, desktop security and local control execution.\nTravel periodically to partner locations and independently complete more detailed operational risk reviews, prioritised according to partner criticality, incidents, control concerns and assurance findings.\nEnsure these reviews complement formal TPRM assurance rather than duplicating a full supplier audit, engaging TPRM where specialist advice or formal assurance is required.\nMaintain organised and accessible evidence so Global Ops remains ready for TPRM assessments, second line reviews, Internal Audit, External Audit, compliance assurance and relevant regulatory requests.\nIssues, incidents and remediation\nMaintain a complete view of open partner risk issues, control gaps, assurance findings and remediation actions, ensuring owners, dates, dependencies and required closure evidence are clear.\nOwn the detailed risk workstream for material partner caused or partner wide incidents, capturing the risk and control implications, coordinating specialist input and maintaining actions through to closure.\nWork with the relevant operational or relationship owner, who will continue to lead the delivery response, while ensuring the associated risks, controls and evidence requirements are fully understood and managed.\nChallenge progress where actions are delayed, the proposed response does not address the underlying risk or closure evidence is insufficient.\nEscalate control failures, missed commitments, repeat issues and barriers to remediation to the Partner Risk Manager and appropriate accountable owner.\nEnsure material incidents, assurance findings and control failures result in appropriate root cause analysis, lessons learned and updates to the relevant risks, controls, contracts, contingency plans or operating practices.\nContracts, onboarding and resilience\nMaintain a clear record of the most material contractual risk and control obligations, including the evidence required to demonstrate whether they are being met.\nMonitor compliance with these obligations and identify where requirements are unclear, outdated or not being delivered. Escalate gaps to the Partner Risk Manager and Relationship Management.\nSupport the risk input required for contract amendments, renewals and change controls by gathering evidence, documenting gaps and confirming the practical requirements that need to be reflected.\nHelp new partners, locations and services understand and embed Monzo’s established risk, control, evidence and assurance expectations during onboarding.\nApply the standard onboarding and readiness approach rather than creating separate requirements for each partner. Coordinate evidence, identify gaps and track agreed conditions through to completion.\nSupport material service changes, transitions and exits by applying the established risk readiness framework and ensuring actions, evidence and residual risks remain visible.\nSupport the development, maintenance and testing of the partner component of the wider Operations business continuity and operational resilience approach.\nCoordinate partner input into resilience plans and exercises, maintain evidence of testing and ensure identified gaps and learning are translated into clear actions.\nReporting, collaboration and risk delivery optimisation\nProduce clear and timely reporting for partner risk governance, covering the current risk position, control performance, assurance activity, incidents, overdue actions, emerging themes and decisions required.\nMake sure reporting is supported by reliable source information and can be clearly explained to the Partner Risk Manager and wider stakeholders.\nBuild constructive working relationships with partner account teams and risk leads, setting clear expectations, maintaining appropriate challenge and following actions through to completion.\nWork closely with Relationship Management, Strategic Partner Programmes and Delivery, Operations, TPRM, Legal, Procurement, Data Protection, Security, Finance and other specialist teams to obtain input and resolve identified gaps.\nIdentify opportunities to optimise partner risk records, monitoring, evidence collection, control reviews and remediation tracking so that oversight remains clear, proportionate and reliable.\nLead the implementation of agreed changes to risk processes, tools or ways of working within the strategy and standards set by the Partner Risk Manager.\nOwn your delivery from start to finish with limited oversight, communicating progress clearly and escalating early where a risk, dependency or decision may affect the outcome.\nWe’d love to hear from you if…\nEssential experience of confidently building effective relationships with external partners and working directly with partner account teams, risk leads and operational leaders.\nAbility to travel within the UK and internationally when required and completing operational risk reviews in different cultural and operating environments. We currently have sites in India, Romania and South Africa, with plans underway for the EU.\nStrong organisation and planning skills, with the ability to manage multiple reviews, actions, evidence requests and deadlines while maintaining a clear view of priorities.\nThe ability to independently own an area of work through its full lifecycle, from planning and investigation through to delivery, evidence and closure.\nExcellent attention to detail and the judgement to assess whether information and evidence are complete, consistent and credible.\nA curious and investigatory mindset, with the confidence to ask questions, test assumptions, identify root causes and follow concerns through to a clear conclusion.\nA willingness to challenge colleagues and partner stakeholders constructively where requirements have not been met, actions are not progressing or evidence is insufficient.\nClear written and verbal communication skills, with the ability to turn detailed information into practical actions and concise updates.\nThe ability to understand frameworks, controls, policies and contractual requirements and translate them into clear delivery expectations for internal and partner teams.\nStrong analytical skills, with the ability to review risk, control and performance information, identify trends and highlight areas requiring further investigation.\nA consistent and methodical approach to maintaining records, evidence, trackers and reporting so information can be relied on for governance and assurance.\nThe ability to work effectively across different teams, partner locations, countries, time zones and operating environments.\nA proactive approach to solving problems and optimising risk delivery within the agreed framework, rather than waiting for detailed direction.\nA genuine interest in risk and controls and a willingness to build technical knowledge. \nThe application journey has 4 key steps:\nApplication questions\n30 minute Recruiter Call\nPractical take-home task \nCompetency-based interview around Stakeholders and Values\nWhat’s in it for you\n£41,300 - £52,250 + Incentive awards + Benefits\nDistributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.\nWe will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. Plus lots more! Read our full list of benefits.\nOur average process takes around 4 weeks but we'll always work around your availab...","description_format":"text","description_chars":13329,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-11-09T16:51:57Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":17,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["UK Home Office: register of licensed sponsors (workers)","Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":1,"expected_fill_days":26,"reasons":["conf:0","stale_co","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/monzo-partner-risk-delivery-lead","json_url":"https://alion.io/job/monzo-partner-risk-delivery-lead.json","meta":{"generated_at":"2026-11-11T14:52:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27561,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5428},"rest":"https://alion.io/mcp/rest/get_company?id=5428"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmonzo-partner-risk-delivery-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmonzo-partner-risk-delivery-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmonzo-partner-risk-delivery-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/monzo-partner-risk-delivery-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmonzo-partner-risk-delivery-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3972911}},{"tool":"search_jobs","arguments":{"company":"monzo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3972911},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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