{"id":3822394,"url":"https://alion.io/job/monzo-partner-strategy-delivery-lead","title":"Partner Strategy & Delivery Lead","company":{"id":5428,"name":"Monzo","domain":"monzo.com","url":"https://alion.io/company/monzo","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":86,"open_postings":55,"ghost_share":0,"stale_share":0.564,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Sales","role_family":"Sales","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T16:40:13Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-11T00:46:16Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":4},"description":"We’re on a mission to make money work for everyone.\nWe’re waving goodbye to the complicated and confusing ways of traditional banking.\nAfter starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. \nWith our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\nWe’re not about selling products - we want to solve problems and change lives through Monzo\nUK Remote (with essential travel to our global offshore sites) | £90,400 - £114,250 + Incentive Awards + Benefits\nOur Global Ops Team ⭐\nAt Monzo, our customers should receive great service regardless of where it is delivered. As our UK and EU operations grow, we need clear direction and dedicated leadership to turn our partner estate strategy into customer, quality and commercial outcomes.\nThe Partner Strategy and Delivery Lead exists to define the direction, priorities and focus areas for the Partner Strategy and Delivery pillar. You will translate Monzo’s wider goals and agreed estate principles into a coherent portfolio of work, create the conditions required for delivery and influence the wider business to enable successful outcomes.\nDelivery is expected at every level within the pillar. In this role, most of your time will be spent defining what the team should focus on, why it matters and what success looks like, then enabling and assuring delivery through the wider team and business.\nYou will lead a team of 5 senior/mid-senior colleagues. You may also directly lead or intervene in the most material, complex or sensitive activity where senior ownership is required.\nYou’ll play a key role by...\nStrategy, direction and portfolio focus\nStrategic alignment & roadmap execution: Translate Monzo and GCOO objectives into a clear partner estate strategy, establishing actionable roadmaps, governance frameworks, and supporting strategies aligned with operational goals.\nPortfolio governance & resource prioritisation: Direct the initiative portfolio-prioritising, sequencing, and resourcing high-impact workstreams-setting success guardrails while dynamically rebalancing capacity against changing business needs.\nCross-operational strategic leadership: Leverage insights across the live estate to identify emerging themes, leading cross-functional priorities and driving strategic alignment across Global Operations.\nPartner estate and thematic agenda\nEstate optimisation & market strategy: Evaluate the global partner estate holistically to resolve systemic operational themes, leverage market trends, and sponsor recommendations across location strategy, footprint changes, and operating models.\nStrategic sourcing leadership: Act as senior business accountable lead for major RFIs, RFPs, and partner selection, ensuring sourcing decisions balance operational, commercial, risk, and customer requirements.\nCross-functional strategy integration: Partner with Partner Estate & Relationship Management and Global Ops leaders to translate performance insights, contractual trends, and estate capabilities into aligned strategic priorities.\nStrategic influence and business enablement\nExecutive alignment & business cases: Align GCOO and Operations leadership on strategic priorities, framing clear trade-offs, building robust business cases, and establishing direction across ambiguous organizational boundaries.\nProduct & tech partnership: Collaborate with Product and Technology teams to advocate for process and system optimisations, delivering credible data on customer, operational, and commercial impact.\nSenior external representation: Represent Monzo with executive stakeholders at existing and prospective partners during critical sourcing, mobilisation, and strategic delivery programs.\nDelivery leadership and outcome assurance\nEstate governance & enablement: Establish clear mandates and standards across the partner estate, guiding project leads to define solutions while intervening on complex barriers to ensure focus on delivered outcomes over activity completion.\nStrategic oversight & high-impact delivery: Monitor cross-program risks, resolve competing priorities, and directly lead high-sensitivity or complex initiatives requiring senior stakeholder navigation.\nOutcome sustainability & framework refinement: Retain accountability for strategic initiatives until full BAU transfer, leveraging delivery outcomes and key learnings to continuously refine future frameworks and estate decisions.\nLeadership and team development\nTeam leadership & capability development: Lead and develop high-performing team, setting meaningful goals, coaching on strategic and commercial capabilities, and fostering an environment of proactive ownership and psychological safety.\nEmpowered delegation & resource management: Delegate program ownership effectively while maintaining oversight of quality and risks, dynamically reallocating team capacity to align with shifting business priorities.\nOn-site strategic execution: Travel periodically within the UK and internationally to direct high-stakes partner selection, mobilisation, transitions, and executive program delivery.\nWe’d love to hear from you if…\nSignificant experience leading complex strategy, transformation or programme portfolios that affect multiple operational areas, teams and external partners.\nEssential experience working with outsourced operations, suppliers or third party partners.\nAbility to travel within the UK and internationally when required. We currently have sites in India, Romania and South Africa, with plans underway for the EU.\nA strong understanding of how partner capability, customer outcomes, commercial arrangements, operational delivery, resilience and risk interact.\nProven ability to translate broad business goals and agreed strategic principles into clear priorities, focus areas, roadmaps and measurable outcomes.\nStrong leadership experience, including leading experienced managers and individual contributors and achieving outcomes through delegation.\nStrong commercial and business judgement, with the ability to make balanced decisions across customer, quality, risk, resilience, flexibility, cost and long term value.\nExperience leading material partner selection, sourcing, mobilisation, transition, footprint or comparable strategic activity.\nExperience developing, sponsoring or critically reviewing business cases and recommendations for senior decision makers.\nThe ability to influence senior leaders and align teams with different priorities without relying solely on direct authority.\nExcellent strategic thinking and analytical judgement, with the ability to identify connections between operational evidence, partner insight and wider business goals.\nExcellent written and verbal communication skills, including the ability to make complex information, trade offs and recommendations clear to senior audiences.\nA deep understanding of relevant partner markets and industry trends, with the ability to apply external insight to strategic and commercial decisions.\nExperience operating in a regulated or customer sensitive environment, with sound judgement on customer impact, governance and control.\nConfidence representing Monzo with senior external stakeholders during commercially important, complex or sensitive activity.\nThe ability to remain effective where information is incomplete, priorities are changing or delivery depends on action across several teams.\nA collaborative and challenging leadership style, with the confidence to question assumptions, make difficult prioritisation choices and create clarity from ambiguity.\nExperience within financial services, global operations, partner estate planning or Product and Technology enabled operational transformation would be particularly valuable.\nThe application journey has 4 key steps:\nApplication questions\n30 minute Recruiter Call\nPractical take-home task centred on business case creation\nCompetency-based interview around Leadership, Stakeholders and Values\nWhat’s in it for you\n£90,400 - £114,250 + Incentive awards + Benefits\nDistributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.\nWe will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. Plus lots more! Read our full list of benefits.\nOur average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact \nWe have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read themhere.\nApplications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged. \n#LI-REMOTE #LI-NEM\nEqual opportunities for everyone\nDiversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.\nWe’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\nIf you have a preferred name, please use it to apply. We don't need full or birth names at application stage","description_format":"text","description_chars":10194,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-11-05T17:37:35Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":22,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["UK Home Office: register of licensed sponsors (workers)","Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":4,"expected_fill_days":26,"reasons":["conf:3","stale_co","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/monzo-partner-strategy-delivery-lead","json_url":"https://alion.io/job/monzo-partner-strategy-delivery-lead.json","meta":{"generated_at":"2026-11-11T03:50:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3519,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5428},"rest":"https://alion.io/mcp/rest/get_company?id=5428"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmonzo-partner-strategy-delivery-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmonzo-partner-strategy-delivery-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmonzo-partner-strategy-delivery-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/monzo-partner-strategy-delivery-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmonzo-partner-strategy-delivery-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3822394}},{"tool":"search_jobs","arguments":{"company":"monzo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3822394},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}