{"id":2622553,"url":"https://alion.io/job/monzo-sales-account-executive","title":"Sales Account Executive","company":{"id":5428,"name":"Monzo","domain":"monzo.com","url":"https://alion.io/company/monzo","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":78,"open_postings":35,"ghost_share":0,"stale_share":0.886,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":{"min":67000,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":89618},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-10-15T12:48:16Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-26T21:29:22Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"We’re on a mission to make money work for everyone.\nWe’re waving goodbye to the complicated and confusing ways of traditional banking.\nAfter starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. \nWith our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!\nWe’re not about selling products - we want to solve problems and change lives through Monzo\nLondon | £67,000 Total OTE (base salary + commission) Benefits | Hear from the team \n\n⭐ About our Business Banking Sales team\nWe are rapidly growing and now serve over 730,000 businesses in the UK\nIn order to support the next phase of our expansion, we’re hiring a small team of experienced Sales Account Executives, whose mission is to reach out and support more complex high value customers with a personalised experience. \nWe’re building an acquisition engine and your job will be to work with small-medium business (SMB) prospective customers, guide them through their buying journey, work with them to activate their account and bring all their banking needs to Monzo. \nThis is an exciting opportunity to be a part of the founding sales team for a mission driven company , which is changing how people and businesses bank. \nYou’ll play a key role by…\nEngaging with prospective SMB customers through discovery calls, and understand their business, challenges, goals and requirements.\nDriving full sales cycle, from early prospecting and qualification; to demos and sales; to ensuring successful account switch and activation.\nGuiding customers through Monzo’s business banking offerings - providing clear, factual information and helping them evaluate what works best.\nBeing a product expert: fully understand Monzo's business banking products, features and services.\nManaging a pipeline of leads with strong attention to data hygiene: timely follow-ups, accurate forecasting, deal tracking.\nDriving activation: not just closing, but ensuring new business customers are fully set up, onboarded, and are using Monzo for their banking needs.\nCollaborating internally: work closely with marketing, product, risk and customer operations to ensure a smooth journey for customers.\nDelivering outstanding service at every touchpoint: via phone, video, email or digital channels.\nAchieving sales targets: conversion, activations, revenue, engagement and other growth metrics as set by the commercial leadership.\nFeeding insights back: capture and share customer feedback - customer pain points, required features, suggestions for product improvements.\nAdapting & iterate: Things will change rapidly and often - you’ll need to be comfortable with ambiguity and change and help support what comes next.\nWe’d love to hear from you if you...\nHave experience in Small Business sales, ideally selling business solutions or financial services; knowing how to engage business customers and understand their mindset, needs and pain points.\nHave a proven track record of meeting (or exceeding) sales quotas / targets in a performance-driven environment.\nAre an expert at managing a full sales cycle: from prospecting to activation, including structured and rigorous outreach and follow-ups and cross-team coordination.\nHave high emotional intelligence and are able to quickly connect and build a relationship with customers of diverse backgrounds and levels of knowledge.\nAre a strategic communicator, excellent at building trust and helping customers discover value - you’re consultative, you listen, you ask insightful questions.\nAre adaptable and resilient, you embrace change and have a strong winning mindset to see challenges as opportunities to learn and grow.\nCan communicate clearly: written, verbal, via video; you simplify complex topics for customers.\nAre coachable and comfortable seeking constructive criticism to empower continuous learning and improvement\nAre comfortable working in a fast-moving, high change environment. You thrive when things aren’t fully defined yet.\nCan demonstrate high levels of personal organisation: tracking your pipeline, managing your time, prioritising your leads and follow-up tasks.\nHave integrity and strong consumer duty awareness: regulatory compliance, knowing your customer, reducing risk, safeguarding data and ensuring we put consumer duty first are foundational to this role and our culture.\nBonus / Nice-to-haves:\nPrior experience in a regulated environment (banking)\nExperience with Salesforce\nFamiliarity with SMBs in specific verticals (e.g. food & drink, professional services, construction)\nWhat’s in it for you\n£67,000 Total OTE (base salary + commission)\n4 days a week in our London office but with occasional flexibility to work remotely (in the UK)\nWe offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. \n£1,000 learning budget each year to use on books, training courses and conferences.\nWe will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. \nPlus lots more! Read our full list of benefits.\nThe application journey has the following key steps\nPhone call with recruiter (30 mins)\nSales experience video interview with Sales Lead (45 mins)\nIn-person assessment: Practical task assessment + Team and Culture fit interview (90 mins)\nThis process should take around 4-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible! \nWe have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo You can read them here.\nEqual opportunities for everyone\nDiversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.\nWe’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\nIf you have a preferred name, please use it to apply. 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