Category Manager, Sourced & Promotional Products

The Role

• We’re looking for a commercially minded Category Manager to own and grow MOO’s branded merchandise assortment across premium brands, promotional products and third-party suppliers.
• You’ll define what products and brands MOO should offer, build a compelling and differentiated assortment, identify emerging trends and category opportunities, and develop strong supplier and brand relationships.
• Alongside our online assortment, you’ll partner closely with Sales to develop a broader promotional product offering for business customers across gifting, events and branded merchandise programs.

The person we want

• You are a commercially minded category manager who loves products and has a strong instinct for what B2B customers will want next.
• You can turn a huge universe of products, brands and suppliers into a considered assortment that feels distinctly MOO.
• You are equally comfortable reviewing category performance, spotting a trend at a trade show, building supplier relationships, evaluating a new decoration technique, and turning those insights into clear commercial recommendations.
• You don’t need to come from one specific industry. Experience in promotional products or branded merchandise would be valuable, but we’re equally interested in strong merchandising, buying or category management backgrounds where you’ve owned assortments, worked closely with suppliers and helped grow a category.

Responsibilities

Category & Assortment Management

• Own the strategy, performance and ongoing development of MOO’s third-party branded merchandise assortment.
• Define category architecture and identify opportunities across areas such as drinkware, notebooks, pens, bags, apparel and gifting.
• Use customer insight, sales performance, market trends and competitive activity to identify assortment gaps, additions and exits.
• Build and maintain a category roadmap covering existing assortment optimization and future growth opportunities.
• Stay close to emerging brands, products, materials and decoration techniques, translating trends into commercially relevant opportunities.
• Identify opportunities where customer demand, category performance or market trends could inform when MOO should develop its own proprietary products.

Sales & Promotional Products

• Partner with Sales to build and evolve a compelling promotional product assortment for business customers.
• Provide product and category expertise across gifting, events, employee programs and other customer needs.
• Partner with our promotional products lead and suppliers to continually improve the breadth, quality and competitiveness of the assortment.
• Help develop scalable ways of working across product selection, sourcing, decoration, ordering and fulfillment.

Supplier & Brand Management

• Build strong relationships with third-party suppliers and premium brand partners.
• Identify and evaluate new suppliers, brands and product opportunities.
• Partner with Supply Chain and Commercial teams on pricing, MOQs, lead times, availability and commercial terms.
• Understand supplier and MOO decoration capabilities and help determine the right model for each product.
• Monitor supplier and product performance and identify opportunities for continuous improvement.

Cross-Functional Leadership

• Act as the category expert for branded merchandise across MOO.
• Partner closely with Sales, Ecommerce, Product Marketing, Brand, Creative, Operations, Supply Chain and Planning.
• Use category performance and commercial insight to make clear recommendations and influence future investment.
• Partner with the wider Category team to ensure MOO’s overall product portfolio is cohesive and customer-led.

About you

• Experience in category management, merchandising, buying, branded merchandise, promotional products or a related commercial product role.
• Experience owning and developing product assortments, including identifying new products and category growth opportunities.
• Strong experience working with external suppliers and/or brand partners, including evaluating products, capabilities and commercial considerations.
• Strong commercial and analytical skills, with experience using sales, margin and customer insights to inform category decisions.
• Experience working cross-functionally to bring new products or assortments to market.
• Strong understanding of product trends and the ability to translate them into relevant commercial opportunities.
• Strong communication and stakeholder-management skills.

Nice To Haves

• Experience in branded merchandise or promotional products.
• Experience working with premium consumer brands.
• Knowledge of decoration methods and promotional product supply chains.
• Familiarity with the promotional-products supplier/distributor ecosystem.
• Experience across both ecommerce and sales-led assortments.