{"id":3422919,"url":"https://alion.io/job/moog-inc-commercial-aftermarket-program-director","title":"Commercial Aftermarket Program Director","company":{"id":176448,"name":"Moog Inc.","domain":"moog.com","url":"https://alion.io/company/moog","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":67,"ghost_share":0,"stale_share":0.687,"repost_share":0.03,"time_to_fill_p50_days":33,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buffalo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":170000,"max":220000,"currency":"USD","period":"year","gross":null,"usd_annual":220000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AS9100","optional":false}],"status":"live","first_seen_at":"2026-10-28T21:24:37Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-06T03:44:14Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.\nJob Title:\nCommercial Aftermarket Program DirectorReporting To:\nGVP & GM, Comm Aircraft AMWork Schedule:\nOnsite - Buffalo, NYOur team in Commercial Aircraft is looking for a Program Director to join their team!\nRole Summary\nReporting to the Aftermarket Business Unit Director, the Program Director leads and oversees a portfolio of strategic OEM customer relationships and aftermarket programs, ensuring customer satisfaction, operational excellence, commercial growth, contractual compliance, and financial performance.\nThis role combines strategic account leadership, business management, cross-functional coordination, and customer engagement to maximize the long-term value of Moog's installed base and aftermarket service offerings. The Program Director serves as the primary business leader for assigned OEM customers, driving revenue growth, profitability, operational performance, and long-term partnership development.\nCore Responsibilities\nOEM Customer Leadership & Business Growth\nServe as the owner for assigned strategic OEM customer relationships.\nDevelop and execute multi-year customer account strategies aligned with Moog's aftermarket growth objectives.\nBuild and maintain strong relationships with customer leadership, program teams, supply chain, and aftermarket organizations.\nLead business reviews and customer governance meetings.\nIdentify and pursue opportunities to expand aftermarket revenue, services, and contractual scope.\nPortfolio Leadership & Delivery\nProvide oversight of a portfolio of aftermarket programs and customer commitments.\nOwn overall portfolio success including customer satisfaction, operational performance, financial results, and contractual compliance.\nEnsure on-time, on-quality delivery of products and services while balancing customer requirements and business objectives.\nLead resolution of significant customer escalations, operational challenges, and performance issues.\nCommercial & Contract Management\nDevelop customer growth strategies in partnership with Sales and Business Development teams.\nNegotiate long-term support agreements, contract amendments, pricing actions, and commercial arrangements.\nManage contract performance and ensure alignment between customer requirements and business objectives.\nMaintain strong customer satisfaction while driving profitable growth.\nFinancial Management\nOwn the financial performance of assigned portfolios and aftermarket programs.\nIn coordination with Finance teams, develop and manage revenue forecasts, operating plans, budgets, and profitability objectives.\nDrive actions to improve margins, cash flow, inventory performance, and overall business results.\nIdentify and execute opportunities for cost optimization and value creation.\nCross-Functional Leadership\nLead and align Engineering, Operations, Supply Chain, Quality, Customer Support, Sales, and Finance teams to achieve customer and business objectives.\nDrive prioritization of resources and decision-making across multiple programs and customer needs.\nEnsure aftermarket support strategies are aligned with overall Business Unit objectives.\nRisk & Issue Management\nIdentify, prioritize, and mitigate commercial, operational, contractual, supply chain, and customer relationship risks.\nLead executive-level issue resolution and escalation management.\nDevelop and execute recovery plans when performance metrics or customer commitments are at risk.\nCompliance & Quality\nEnsure programs adhere to customer requirements, aerospace standards (e.g., AS9100), regulatory requirements, export controls, and corporate policies.\nPromote a culture of operational excellence, quality, and continuous improvement.\nTeam Leadership & Talent Development\nBuild, coach, and retain high-performing program management teams.\nFoster a culture of accountability, customer focus, collaboration, and business ownership.\nDevelop organizational capability and succession plans to support long-term growth.\nReporting & Governance\nProvide portfolio status, business performance metrics, risk assessments, and strategic recommendations to senior leadership.\nLead program and business reviews with customers and internal stakeholders.\nA Program Director Will Typically Have the Following\nBachelor's Degree in a relevant field; Master’s degree or MBA preferred.\nMinimum ten (10) years of aerospace, manufacturing, or industrial business/program leadership experience.\nMinimum five (5) years of customer-facing leadership experience managing strategic accounts, business portfolios, or complex programs.\nMinimum five (3) years of people leadership experience.\nDemonstrated experience owning customer relationships, business performance, contract negotiations, and profitability objectives.\nAerospace aftermarket experience strongly preferred\nHow We Care For You:\nFinancial Rewards: great compensation package, bonus opportunities , matching 401k, and the ability to participate in Employee Stock Purchase Plan (select locations), Flexible Spending and Health Savings Accounts\nWork/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance.\nHealth & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.\nProfessional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs\nCulture: Warm, respectful, family-like environment driven by our 12 core values. Multiple Employee Resource Groups led by our employees, open and welcoming to all.\nSalary Range Transparency:\nBuffalo, NY $170,000.00-$220,000.00 AnnuallySalary Range Disclaimer\nThe base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits.\nThis position requires access to U.S. export-controlled information.\nMoog offers an inclusive workplace, and, as such, affirms the right of every person to participate in all aspects of employment based on merit without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 844-367-5787.\nNo unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Absent compliance with these pre-conditions resumes submitted directly to any Moog Inc. employee or affiliate will not qualify for fee payment, and therefore become the property of Moog Inc.","description_format":"text","description_chars":7495,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Annual bonuses","Insurance coverage","Parental leave","Relocation assistance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Aerospace Manufacturing","Motors, Drives & Motion Control","Defense Manufacturing","Avionics & Flight Control"],"lifecycle":[{"event":"open","at":"2026-10-28T21:24:37Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":112500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":7,"expected_fill_days":33,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":220000,"is_top_pay":true},"html_url":"https://alion.io/job/moog-inc-commercial-aftermarket-program-director","json_url":"https://alion.io/job/moog-inc-commercial-aftermarket-program-director.json","meta":{"generated_at":"2026-11-06T03:49:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6444,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176448},"rest":"https://alion.io/mcp/rest/get_company?id=176448"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmoog-inc-commercial-aftermarket-program-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmoog-inc-commercial-aftermarket-program-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmoog-inc-commercial-aftermarket-program-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/moog-inc-commercial-aftermarket-program-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmoog-inc-commercial-aftermarket-program-director"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3422919}},{"tool":"search_jobs","arguments":{"company":"moog.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3422919},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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